KnownHost Pricing Overview

Our managed WordPress hosting package uses LiteSpeed Enterprise web server. This software ensures our website's pages load fast, providing an optimal user experience.

With LiteSpeed web server, we can use the LiteSpeed Cache for WordPress (LSCWP) plugin. The LSCWP plugin does not work on other web server software, such as Apache, Nginx, Lighttpd, and IIS.

The LSCWP plugin, one of the best cache plugins available, saves us money. The plugin is free whereas comparable WordPress cache plugins cost $49 or more per site per annum. Sites with the plugin can also leverage QUIC.cloud's Content Delivery Network (CDN). We receive 100 complimentary credits per domain per month for use with QUIC.cloud's Standard Plan. These free credits are ample for our needs.

The hosting package comes with cPanel, which simplifies server and website management tasks.

The KnownHost customer service team is responsive, professional, and helpful. Review collected by and hosted on G2.com.

The KnownHost knowledge base provides some information on managed WordPress hosting." But this information does not cover tasks like logging into the WordPress admin dashboard.

KnownHost sent us an email informing us of the activated service. This email had a broken link titled "WordPress Tour." Another link ("How to change your WP Admin Login details") took me to an outdated WordPress Codex page. The same email did not have information on how to log into our WordPress website nor a link to such information. We set a new WordPress Administrator password and logged in after clicking around. (To log in, first change the WordPress Admin password here: cPanel -> Domains -> WordPress Toolkit -> Setup. Then go to the WordPress login page, the URL of which is at the top of the "Setup" pop-up window.)

New users will find some onboarding documentation (which is currently unavailable) useful. Review collected by and hosted on G2.com.

KnownHost, in my experience, has been a consistently disappointing hosting provider. What stands out most is the utter lack of any positive qualities. It's rare to come across a service that fails to meet even the most basic expectations. From unreliable server uptime to slow response times, KnownHost consistently falls short in every aspect of hosting.

The customer support, or rather the lack thereof, is another aspect that leaves much to be desired. It's frustrating to encounter issues and then find that reaching out for assistance results in a slow and unhelpful response. There's a distinct feeling that customer concerns are not a priority.

Moreover, KnownHost's pricing is far from competitive, given the subpar service they provide. It's disheartening to pay a premium for hosting that consistently underperforms.

In conclusion, what I like best about KnownHost is the clarity it provides in showcasing its numerous shortcomings. It serves as a reminder of the importance of researching and choosing a reliable hosting provider to avoid the frustration and disappointment that come with subpar service. Review collected by and hosted on G2.com.

My recent experience with KnownHost has been nothing short of disappointing, and I feel compelled to share my grievances. It's with regret that I must assert that KnownHost offers a level of service that leaves much to be desired, and their reluctance to address customer concerns only exacerbates the frustration.

One of the most glaring issues I've encountered with KnownHost is the consistently poor service. Server uptime has been a perpetual problem, with frequent and prolonged outages that disrupt my online presence. It's unnerving to rely on a hosting provider that fails to provide the most basic function of keeping websites accessible.

Equally disheartening is the sluggish response time from their servers. Websites hosted with KnownHost tend to load at a snail's pace, which negatively impacts user experience and SEO rankings. In today's fast-paced digital landscape, speed is paramount, and KnownHost's lackluster performance is detrimental.

Customer support, or the lack thereof, has been a major source of frustration. When attempting to address the issues I've encountered, I've been met with unresponsiveness and indifference. It appears that KnownHost has little interest in resolving customer concerns promptly and effectively, which is a fundamental expectation in the hosting industry.

Another significant drawback is KnownHost's pricing. They charge a premium for their services, which is simply unjustified given the subpar performance and lack of customer support. It's disheartening to feel that I'm paying more for a service that consistently underperforms compared to competitors.

In summary, KnownHost has left me deeply dissatisfied with their service. Their inability to provide reliable hosting, coupled with a lack of responsiveness to customer concerns, makes them an unreliable and frustrating choice for hosting needs. I strongly advise potential customers to consider alternative hosting providers that prioritize performance and customer satisfaction. Review collected by and hosted on G2.com.