KnowBe4 has raised our organization's awareness for phishing & other attacks dramatically.

No dislikes of the software currently...

KnowBe4 has raised our organization's awareness for phishing & other attacks dramatically.

It's easy to create the content we want our user to focus on learning.

I wish it were a bit easier to setup a new user and enroll them in the same screen.

It's helped tremendously with phishing email training. We also have noticed getting work email on cell phones is the biggest culprit so we asked users when in doubt don't click when checking email on the phone. Wait to look it over once at your computer. Then you can hover your mouse over the hyperlink and see more detail. There is no way to hover a mouse over the link on cell phone screen.

The ability to conduct phishing campaigns internally. This helps identify vulnerable areas and provides targeted training for improvement.

Limited customization options to tailor the training content to my organization’s specific needs.

KnowBe4 Security Awareness Training helps my organization mitigate security risks, improve employee awareness, and create a security-conscious culture. Its comprehensive content, engaging approach, and data-driven insights contribute to better cybersecurity practices.

I like the content of the training. It's very humerous but informative. The console is very user friendly and easy to use and setup training and phishing campaigns.

Can't track within knowbe4 when you have your own LMS but knowbe4 is working on integration

The problem is educationg users on security awareness in a fun and interactive way and providing real world examples through phishing campaigns.

What I like best about KnowBe4 Security Awareness Training is its comprehensive approach to cybersecurity education. From engaging modules to customizable options and robust reporting, it equips employees with the knowledge and tools needed to identify and mitigate risks effectively. Additionally, its commitment to ongoing updates and additional resources ensures that organizations can stay ahead of evolving threats.

One potential drawback of KnowBe4 Security Awareness Training could be its cost, as it may be prohibitive for some organizations, especially smaller ones with limited budgets. Additionally, while the platform offers a wide range of features and resources, navigating through all of them might initially feel overwhelming for users unfamiliar with the interface. However, with proper training and support, these challenges can be mitigated effectively.

KnowBe4 Security Awareness Training addresses several critical cybersecurity challenges. Firstly, it helps to mitigate the risk of successful phishing attacks by educating employees on how to recognize and respond to suspicious emails effectively. This reduces the likelihood of data breaches and financial losses resulting from phishing scams. Secondly, it enhances overall cybersecurity posture by fostering a culture of security awareness within the organization. Employees become more vigilant and proactive in identifying and reporting potential security threats, which ultimately strengthens the organization's defense against cyber attacks. Overall, the benefits of KnowBe4 Security Awareness Training include reduced vulnerability to cyber threats, improved incident response capabilities, and enhanced protection of sensitive data and assets.

Understanding about the process and the source of documents to prepare

I dont have any issue with the content.

Preparing the materials for internal training

As an administrator I find it easy to setup campaigns to help train employees on what to look out for when a suspicous email comes in. I like that it has many options and have even found some of our IT staff have fallen to clicking on phishing emails.

There's lots to learn and things that don't get used in our environment. That's more on us for not having the time. Some users complain about the emails they receive when they don't complete a training but that's also a good thing.

It helps me understand what types of emails and which users will click on certain things. This allows us to send out periodic updates to our staff so they are aware of new threats that could impact our network.

relevance of content to the workplace along with diversity.

Customizability of content to better fit my environment

Getting my users up to date with current security practices and methods to help protect them.

I really like how quick and easy it is to creat and organize users. Same goes with creating Phishing and Awareness training campaigns.

I find it difficult setting up campaign notifications. I would love to see the ability to assign notifications on a more granular level, especially to Admins. Not all my admins need to see every notofoaction that is sent.

Mostly bringin awaraness to the threat that phishing and social engineering has on everyday users.

I love the variety of methods end users can interact and complete their mandatory training. From games to mobile first options, it's been a huge jump in positive feedback and user interaction. And with a robust library, users who would like, can further their security awareness education.

I don't have anything I dislike as of now with the education platform.

KnowBe4 Security Awareness Training is helping my company solve the human element of security and greatly helping our users have a higher security awareness when interacting with emails, and other methods of phishing.