Customer Reviews - Government Administration
Browse Training Library

Customer Quotes

JM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

"KB4 Security Awe. Review"

What do you like best about KnowBe4 Security Awareness Training?

The real world examples and real life videos.

What do you dislike about KnowBe4 Security Awareness Training?

Most our done in a Bristh accent and some seems to be too playful.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

I do not have any issues right now, bur I do like to be able to call support when I do. They have always been very helpful.

MB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"KB4 has helped us with user training and in fostering a security-minded workplace"

What do you like best about KnowBe4 Security Awareness Training?

There are multiple formats for learning which will appeal to different audiences. From things as simple as posters up to full video series that explore a topic more in-depth, depending on your subscription level, that helps with both a general kind of training suite as well as targeted campaigns to ensure specific information is emphasised to staff.

Sales and support staff are excellent, always willing to work with us and help - whether that's because I have questions or they just check in to make sure we're aware of some new material that is available or to ask if we need assistance with setting up some schedules or campaigns.

Integration with Active Directory (via a sync tool) and with Entra makes it easy to get all of our users into the system and ready to go.

What do you dislike about KnowBe4 Security Awareness Training?

Because there are multiple subscription levels, I find that sometimes only and introductory video in a series is available and not until the highest level of subscription are we able to access the rest of the series.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

People are both the greatest strength and the weakest link when it comes to security. We can implement all the network and system security we like, but if someone clicks on a link they shouldn't, or opens an email attachment that they shouldn't, all of that security is bypassed. Helping to get our staff thinking about security all the time to the point that it becomes a natural part of their process is extremely important. The various methods available to get that information and training to them is very helpful in fostering that kind of environment.

PM
Security Architect
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information

"Very useful and recent training modules"

What do you like best about KnowBe4 Security Awareness Training?

Most helpful are the training modules, the prepopulated templates and the functionality to use smart goups.

What do you dislike about KnowBe4 Security Awareness Training?

Sometime we need more specialized training modules such as just for long passwords or just for executives, which is missing.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Allowing our team and employess to stay alerted about phishing and other security risks and threats

Nick C.
NC
Information Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Great Tool"

What do you like best about KnowBe4 Security Awareness Training?

This is another tool for keeping my users sharp.

What do you dislike about KnowBe4 Security Awareness Training?

hard to get everyone to take it seriously and take all trainings.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

centrailzed platform to keep all information and relay it to my staff.

Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Amazing Platform with Great Potential"

What do you like best about KnowBe4 Security Awareness Training?

The platform just works, with amazing customer support and a dedicated knowledge base. You couldn't ask for more from a company like KnowBe4

What do you dislike about KnowBe4 Security Awareness Training?

The platform has a great potential but has a number of bugs and would benefit from a user-centered testing and QA.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It automates all of our training with the ability to add custom branding, training and customisation to our requirements. This alleviates a great percentage of work

Verified User in Government Administration
UG
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Engaging and Entertaining"

What do you like best about KnowBe4 Security Awareness Training?

The live presentations and videos that I've seen from KnowBe4 are very informative and engaging. They're not long winded that one loses interest and drifts away. KnowBe4 ties entertainment and quizzes into the mix so I always feel enagged and energized to pay attention and answer the quiz.

What do you dislike about KnowBe4 Security Awareness Training?

Sometimes I feel that I may need more information on a topic. KnowBe4 can provode more resources or other links to refer to.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

This tarinigng provides insights as to what can cause a security breach and what's going on around that the world that one needs to be aware of.

Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: In-app

"Love the content and the ease of usability!"

What do you like best about KnowBe4 Security Awareness Training?

The platform offers a wide range of training materials that cover various cybersecurity topics, from phishing and social engineering to more advanced subjects like insider threats.

What do you dislike about KnowBe4 Security Awareness Training?

Lately the content has not been as new and fresh as it has in the past. Definetley need new content going forward.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Many users find the training to be engaging, often incorporating interactive elements, games, and videos to keep users involved, which can improve retention and application of the material.

Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information

"Good training and testing tool"

What do you like best about KnowBe4 Security Awareness Training?

The training is quick and informational and seems to stick with our users. Users use the knowledge to report suspect emails.

What do you dislike about KnowBe4 Security Awareness Training?

It can sometimes be a little repetitive.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Less security issues and breaches caused by phishing. Much less remediation needed for those issues. Keeps users alert and watching out for threats

Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: In-app

"Easy to use cybersecurity training platform"

What do you like best about KnowBe4 Security Awareness Training?

Helpful staff. Easy to use. Quality multilingual.

What do you dislike about KnowBe4 Security Awareness Training?

All good! Nothing I can think of right now.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Reducing phishing attempts. Employees have become very aware of the various scams used by cyberpirats.

Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"KnowBe4 Security Awareness"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 Security Awareness platform is extremely easy to use and fast to setup. Automation for training and phishing is quick process and the return on investment is unmatched

What do you dislike about KnowBe4 Security Awareness Training?

It is hard to have any downsides of this software. Some features are possibly not as useful. For example the USB physical security tests. The data received from that attack type is not specific enough.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

The main problem it is solving is the mass training of all staff members in our organization. Over the years the platform has proven to be the #1 risk reduction of cybersecurity threats related to phishing