The most helpful feature of KnowBe4 is the Phishing button. Our End-users have become very aware of this function. Sometimes they over-use it but, that shows they are being more cautious of their emails.

I don't have any dislikes about the service.

KnowBe4 has made our end-users more aware of phishing emails.

The types of phishing tests we can do along with being able to set a schedule of when to run the tests.

I would like to see different training modules we can use when users fail a phishing test. Mainly when a user fails the first time and takes the training if they fail again I'd like there to be a different training module that maybe explains the concpets differently.

It has helped cut down on users falling for phishing scams. Along with cutting down on breaches due to user falling for scams it has helped increase user awareness of what common scams look like and they are more likely to report actual phishing emails.

The paced almost unknowing learning experience.

I found the videos entertaining, but rather a bit elaborate

Awakening the users in what to watch for concerning phishing attacks.

Knowbe4 has a lot of great training content covering many topics of all aspects of security and compliance. They are a very progressive security company offering more than just training services. They offer tools that help identify and report spam with features to help administrators block spam before it hits the user's email. Their information, templates, and training are always up today with current threats.

They have the ability to export campaign data into excel, but sometimes it would be nice to do a quick sort in the interface. Not all the import fields to me are available on the web console.

It is keeping my users educated about how attackers and threats target them. I am able to keep stats about who completee training for annual review purposes and employee development.

Easy to set up, easy for users to use. Has good information for employees to learn. Interactive training.

lower memberships don't let you customize as much with trainings and phishing platform.

It helps me provide security awareness training to all of my employees. It benefits me because it teaches said employees to look out for suspicious emails and links.

There are multiple helpful training classes. I collaborate with a dedicated account representative to review and improve my training strategies.

I haven't found anything to complain about.

End users are one of the weakest areas of security. Prevention through training is worth it's weight in gold.

I like that it creates more employee awareness and increases the organization's security by reinforcing the most vulnerable sector. It not only professionally helps employees, but it also protects them with their personal email and digital life

sometimes some training courses have too many concepts, and some of them don't apply to the organization, it would be great to have individual modules (e.g. phishing, tailgating, smishing) and select them to create your own course

Increase awareness and overall security, decrease the chance of having a user clicking on a bad link and compromising the entire organization as well as protect users in their day to day digital life

The content variety is great, the phishER is very unique. Out client manager Ariel is so knowledgeable and a pleasure to work with.

It would be great if the platform were made just a bit more user friendly. Even with the training it's just too much to remember, we would be lost without our account manager

Making it easy to launch identical campaigns for the English and French speakers. It's the law in Canada, and we are bending it right now.

The ability to train the organization's employees without having to go through difficult use. The employees find the training valuable and helpful. They are able to provide feedback on what they liked and didn't like. I also really enjoy the fact that we can set up different phishing campaigns. It allows for the different difficulties of phishing, so if your easier is pretty versed in phishing, you can make it harder for them to figure out. You can also change the landing pages of phishing campaigns. You can tell the user that they clicked a phishing email or just act as if the page lost connection to the web and will give an error.

There is a limitation in new training or the variety of training that we can use. For example, for cybersecurity, there are only about 4 different modules and I would like to see more. We do our training triannually and currently, we are making our employees do the same training every time. I would like to be able to have the users do different training every time. This would allow different information to be shown to our employees without having to create different training modules for each one.

The knowledge that they hold as a whole. They are learning to become human firewalls. There wasn't a security culture here prior, and now we are developing one with the help of knowbe4.

EEC Pro Reports, Interesting Training Content for Heavy Topics, Phishing Simulations, PhishER

Unable to link KnowBe4 training completions to employee profile in TechnologyOne platform. I have to assign training and record completions manually. Very frustrating and time-consuming.

Cyber Security Awareness.