Klevu a division of Athos Commerce Pros and Cons

You can code the search result page as you wish. The default layout is usually just fine. The engine is fast. Customer support is easy to reach. Review collected by and hosted on G2.com.

Some deployment plans can be horribly expensive. Review collected by and hosted on G2.com.

The interface is easy to use. Boosting products is a new form of media which can then be exploited with vendors to help pay the cost of Klevu. Review collected by and hosted on G2.com.

More of a suggestion. I would like Klevu to be able to 'suggest' relevant product listings on a page based on keywords, essentially to help support SEO traffic. Review collected by and hosted on G2.com.

Klevu makes it easy to put the right product in front of customers with on-site search and merchandising features. Working within an E-Commerce platform with very limited and time consuming merchandising functionality, integrating Klevu to power our product category pages and search has enabled us to increase conversion on our site while greatly reducing the we time spend on set up. The customer support is top notch and quick to respond when issues arise. Review collected by and hosted on G2.com.

Klevu does recognize that performance reporting can be improved and are working on enhancements. Review collected by and hosted on G2.com.

The product works well and we have achieved our goals with it.

The search is quick, and the customisation options are good. Review collected by and hosted on G2.com.

The account management side is very poor - takes weeks to get any responses, and even then they are not satisfactory. Review collected by and hosted on G2.com.

Smart options, integrations and implemetation is easy, unique analytics. Review collected by and hosted on G2.com.

Some features aren't relevant to my business (location searches) Review collected by and hosted on G2.com.

We find the user interface to be excellent and easy to navigate, with the ability to find what you're looking for, when you need it, every time. Review collected by and hosted on G2.com.

Not much. We haven't found much we don't like. We still have to use all the features available so there may be something in the future, but what we have now we like. Review collected by and hosted on G2.com.

Klevu gives our team the ability to trusly personalize our product merchendising to achieve our overal ecommerce goals, their keyword reports allow us to optimize our SERP to best perform for our customers and to help push products that are current and most relevant to our customers needs. Not to mention that their smart recomendations make it super easy for us to showcase products for our customers that they would truly be interested in based on their browsing behaviors. Review collected by and hosted on G2.com.

We had some issues with our previous Acccount Manager and their lack of investment in our success, they were going through the motions and just checking the box that they met with us rather than helping us maximize the power of the tool and work in an innovatitive way to best leverage all that Klevu has to offer. Review collected by and hosted on G2.com.

Easy to Use and integrate to website. We use it multiple times daily to run syncs to website and to update the visual merchandising on the PLPs. Review collected by and hosted on G2.com.

n/a, it is needed for search, but we are looking at if we need the Visual Merchandising aspect as it controls/overrides the PLPs vs Shopify Collections (PLPs) defaults. Review collected by and hosted on G2.com.

Very easy to use. User friendly. Good support online. Review collected by and hosted on G2.com.

Not all features are accessible on our current plan. Review collected by and hosted on G2.com.

I like the drag and drop merchandising and the ai for filter placements. I like creating recommendations and being able to schedule when they turn on and off. I like being able to set up product order on search results so easily. Review collected by and hosted on G2.com.

The recommendations reporting analytics do not download to excel. Randomly something strange may happen to a page (not something we did) but Klevu support is quick to get it back to how it was. Review collected by and hosted on G2.com.