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Customer Support and Training is awesome!
799 out of 800 Total Reviews for Kixie PowerCall & SMS
Overall Review Sentiment for Kixie PowerCall & SMS
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Kixie is hands down the best dialer system available to mankind. The functionality is unsurpassable. I was able to get a team of 10 reps calling in less than 5 minutes having no knowledge of how to use their product. Ease of use is unreal!!! I couldn't be happier to have come across this platform! I recommend it to everyone!!! The ease of implementation is something that they should take pride in. Cusomter support is unbelievably reponsive and helpful. I use this dialer every day 9 hours a day. I was able to integrate into my hubspot seamlessly. Review collected by and hosted on G2.com.
Nothing to dislike. The platform is phenominal. Review collected by and hosted on G2.com.
Love the opportunity to integrate with salesforce. I save so much time with my salesforce and Microsoft Teams integration in Kixie. It is so easy to setup as well as use. Text messaging is the way of the future, and on a B2B customer leel, we use it daily to keep in touch with our customers and prospecrive customers. When issues arise, the intercom chat is quick and helps us get our issues resolved in a timely manner. The mobile acceasibility is an even more exciting feature. Review collected by and hosted on G2.com.
There is not much to dislike about Kixie. There are occaisiaonl hiccups with not being able to hear calls on Salesforce tasks, but all in all it works oretty well, Review collected by and hosted on G2.com.
Removing the drag of calling 1 prospect at a time has radically increased our productivity. Review collected by and hosted on G2.com.
Limitations discovered has been because of our CRM subscription and not Kixie. Review collected by and hosted on G2.com.
Easy to use, if there is any issue the chat support is very quick in responding and assisting to get the issue resolved right away. Helpful support. Review collected by and hosted on G2.com.
Sometimes the system glitches or hangs up on calls. Review collected by and hosted on G2.com.
It makes the calls and is extremely efficient saving a ton of time when you are dialing. The customer support system is great and Audrey went out of her way to help me, even so much as doing a zoom call with me. Review collected by and hosted on G2.com.
Northing at all everyone who does outbound calling should be using this sysem Review collected by and hosted on G2.com.
HubSpot Integration, according HubSpot documentation their integration looks good but actually never had a chance to try it! Review collected by and hosted on G2.com.
Pricing is not clear, its not even possible to get their pricing. I registered for a trial and the functionality didn't work, after the trial, nobody contacted me to buy a package. So they simply don't care about you... support? You are lucky if you get an answer in 30 minutes... Review collected by and hosted on G2.com.
Kixie have made my work significantly easier with their fast, responsive support team. The platform is intuitive, allowing me to make calls and send texts seamlessly. The ease of use, combined with reliable functionality, has boosted my productivity, letting me focus more on the client rather than the tool. It’s a game-changer for anyone looking for an efficient communication tool. Review collected by and hosted on G2.com.
While Kixie is a powerful tool, occasionally, the interface could use minor updates to improve navigation. However, these are minor issues, and the support team always resolves them quickly. Review collected by and hosted on G2.com.
Since we started using Kixie PowerCall our workflow improved very well. My favorite feature of Kixie is to leavean automated VM. This way we no longer need to record voice mails manually every single time. Review collected by and hosted on G2.com.
From time to time we may get some glitces, bugs that cause SMS templates not to reflect %100 correct. Review collected by and hosted on G2.com.
the customer service is pretty spot on.. Review collected by and hosted on G2.com.
There has been issues with outages and glitches but the team seems to be heading in the right direction. Review collected by and hosted on G2.com.
Very easy to setup a powerlist and map out headers from my sheet into the platform Review collected by and hosted on G2.com.
Ive encountered some situations where the contact gets stuck on a pending outcome after completed. Review collected by and hosted on G2.com.
