Kiteworks has been in business since 1999 so it is an established name for many years even when they were known as Ascellion. I had a great time experiencing Kiteworks. I liked its clean user interface, trouble-free implementation, and secured file sharing. Their customer support is pretty responsive which makes things convenient in case we require some assistance. Review collected by and hosted on G2.com.
Everything works fine with Kiteworks and I am not having any complaints though I would like some add-ons to make the experience even better. While securely sharing the files. I would want to communicate with the person instantly over chat. If that instant messaging is built in, it would turn the collaboration even smoother. Review collected by and hosted on G2.com.
Video Reviews
Secure way to send the files
35 out of 36 Total Reviews for Kiteworks
Overall Review Sentiment for Kiteworks
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Ease of use when it comes to the admin UI + being able to reach out to support for any questions and they respond rather quickly. Review collected by and hosted on G2.com.
The unpredictablility of the system. Things that should work dont always work which end up causing more issues down the line. Review collected by and hosted on G2.com.
Kiteworks is very easy to use. User interface is clean and modern. Kiteworks support and technical staff is very knowledgeble and very experianced with the sustem and industry. Review collected by and hosted on G2.com.
Can't think of a downside of using Kiteworks. One item to consider improving on is Project Management. We just did a migration from on-prem to hosted and it would have been nice for the Kiteworks team to have a "playbook/project plan" to share with client to better understand the work it takes. Kiteworks team is very knowledgeble and experianced in this domain, but as a client I dod not kno what to expect and how it was going to play out. Review collected by and hosted on G2.com.
It gives us options to customize a lot of settings to fit our governance needs, user experience is pretty straight forward. Review collected by and hosted on G2.com.
Almost every time I've reached out to customer / technical support, it is not a good experience and I try and avoid contacting as much as possible. I work in an internal IT department for a law firm, and 90% of my calls with support are them overexplaining processes that I already understand that have nothing to do with finding a resolution to the issue raised. Review collected by and hosted on G2.com.
It is exceptionally simple to utilize and may be an exceedingly versatile arrangement for record exchange. It makes a difference in overseeing records for different ventures. I utilize this for our clients and offer assistance to them to share critical records over different areas. It makes a difference with collaboration and records can be shared with partners. It makes a difference to me to keep these overhauled all the time. When it works, it is simple to safely send records and organizers to other individuals. Review collected by and hosted on G2.com.
You can't fair join a record the old-fashioned way and send it as you have got to begin a entire modern mail. There were often bugs where emails got stuck within the outbox. The failure to utilize pictures within the signature square. Review collected by and hosted on G2.com.
1. It is easy to use
2. It is a secure app to transfer confidential files and documents.
3.It can be accessed by different devices like android, iphone, windows, mac etc
4.There are many useful features in kitworks like real time editing ,commenting and etc
5. end to end encryption Review collected by and hosted on G2.com.
1. It is Costly
2.Although it is accessible in mobile devices, but sometimes we experience performance issues .
3.Some times kitworks experiences technical glitches or downtime. Review collected by and hosted on G2.com.
At our workplace kiteworks we use from long time to share sensitive information such as credentials over mail securely. Some pros i can mention-
1) Easy to use and implemented with smooth web interface.
2) Enhanced security features for protection.
3) Can be integrated with other software for SSO.
4) Great for frequently used service such as mails.
4) Messages get deleted in certain timeline.
5) Supports any file type and size for attachments in mail.
6) End-to-end encryption. Review collected by and hosted on G2.com.
Nothing to dislike in kiteworks it is working amazingly. Review collected by and hosted on G2.com.
Secure mailing
Large file sharing over email
Tuning with Microsoft Outlook Review collected by and hosted on G2.com.
Sometime the plugin fails like anything.
They should have made something like this fir another mailing client Review collected by and hosted on G2.com.
We can share multiple data files and the files can be downloaded only for the authorised persons Review collected by and hosted on G2.com.
Sometimes notification may be delayed and files takes longer time to load Review collected by and hosted on G2.com.
kiteworks is a cloud-based enterprise content management platform that aims to simplify and enhance collaboration and file management for businesses. Some of its features include secure file sharing, document editing, version control, and access control. It also integrates with other popular business tools such as Office 365 and Google Drive. Overall, kiteworks is designed to help organizations better organize and manage their content, leading to more efficient and productive workflows. Review collected by and hosted on G2.com.
Learning curve: Because it is a comprehensive platform, it may take some time for users to become fully proficient in all of its features and capabilities.
Limited integration: While kiteworks does integrate with some popular business tools, it may not integrate with all of the tools and systems that an organization is currently using. Review collected by and hosted on G2.com.
