Khoros Social Media Management Features
What are the features of Khoros Social Media Management?
Social Management
- Social Analytics
- Social Publishing
- Campaign Optimization
- Social Engagement
- Campaign Planning
Content & Collaboration
- Content Calendar
- Content Library
- Approval Workflows
- Users and Permissions
- Content Creation
Monitoring & Listening
- Social Measurement
- Influencer Identification
Data Management & Analysis
- Sentiment Analysis
- Social Reporting
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Technology Glossary Features
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Khoros Social Media Management Categories on G2
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Social Management
Social Analytics | Based on 67 Khoros Social Media Management reviews. Reports on the performance of social media posts and campaigns. | 80% (Based on 67 reviews) | |
Social Publishing | Allows the creation, management, and scheduling of content to be shared across social media channels. 72 reviewers of Khoros Social Media Management have provided feedback on this feature. | 83% (Based on 72 reviews) | |
Campaign Optimization | Based on 68 Khoros Social Media Management reviews. Identifies trends in social media campaigns, such as optimal posting times, to improve performance. | 82% (Based on 68 reviews) | |
Social Engagement | See feature definition | Centrally manages social media content and conversations across multiple social channels. 73 reviewers of Khoros Social Media Management have provided feedback on this feature. | 82% (Based on 73 reviews) |
Campaign Planning | Based on 11 Khoros Social Media Management reviews. Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. | 85% (Based on 11 reviews) | |
Hashtag Capabilites | Monitor hashtags, their trends, and analytics across all social media platforms | Not enough data |
Content & Collaboration
Content Calendar | Enables users to visualize all scheduled social campaigns and content in a timeline or calendar. 14 reviewers of Khoros Social Media Management have provided feedback on this feature. | 83% (Based on 14 reviews) | |
Content Library | See feature definition | Allows users to upload and publish brand content from a shared library. This feature was mentioned in 12 Khoros Social Media Management reviews. | 71% (Based on 12 reviews) |
Shared Inbox | Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox. | Not enough data | |
Approval Workflows | Based on 15 Khoros Social Media Management reviews. Automates the content approval process to ensure social posts are approved by managers or clients before publishing. | 84% (Based on 15 reviews) | |
Users and Permissions | As reported in 15 Khoros Social Media Management reviews. Allows administrators to assign permissions for different users or teams to access certain platform features. | 86% (Based on 15 reviews) | |
Content Creation | Based on 10 Khoros Social Media Management reviews. Provides features for creating or editing social media assets. | 82% (Based on 10 reviews) |
Monitoring & Listening
Social Measurement | Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice. This feature was mentioned in 41 Khoros Social Media Management reviews. | 78% (Based on 41 reviews) | |
Influencer Identification | Identifies who is talking about your brand along with their influence over social communities. This feature was mentioned in 31 Khoros Social Media Management reviews. | 64% (Based on 31 reviews) | |
Brand Monitoring | Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product. | Not enough data | |
Keyword Tracking | Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked. | Not enough data | |
Trend Analysis | Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes. | Not enough data | |
Competitor Analysis | Allows users to monitor conversations about competitors and measure performance against them. | Not enough data |
Data Management & Analysis
Sentiment Analysis | Determines whether mentions of your brand are positive, negative or neutral. 27 reviewers of Khoros Social Media Management have provided feedback on this feature. | 63% (Based on 27 reviews) | |
Social Reporting | Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats. 40 reviewers of Khoros Social Media Management have provided feedback on this feature. | 79% (Based on 40 reviews) | |
Alerts and Notifications | Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. | Not enough data | |
Advanced Data Filtering | Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data. | Not enough data |
