Khoros Communities Features
What are the features of Khoros Communities?
Community Building
- Social Network Integration
- Contacts Sync
Customer Analytics
- Customer Intelligence
- Customer Engagement
- Downloadable Reports
- ROI
Community Management
- Qualitative Solutions
- All-in-one Dashboard
Top Rated Khoros Communities Alternatives
Khoros Communities Categories on G2
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Community Building
Social Network Integration | Provides tools for content distribution across multiple social networks. 24 reviewers of Khoros Communities have provided feedback on this feature. | 80% (Based on 24 reviews) | |
Contacts Sync | Based on 17 Khoros Communities reviews. Uploads contacts directly into the company database and assists with managing contacts. | 64% (Based on 17 reviews) | |
Email Integration | Seamlessly integrates email with company databases (mail merge). | Not enough data | |
Social Network Integration | Provides tools for content distribution across multiple social networks. | Not enough data | |
Qualitative Solutions | Solutions that help drive conversation, such as live chat, topic generation, and idea boards. | Not enough data | |
Advanced Portal Features | Tools that help enhance community portals, such as reminders, engagement tools, and analytics. | Not enough data |
Community Improvement
Gamification | Helps engage users with gamification such as point systems, rewards, engagement meters, etc. | Not enough data | |
Survey Customization | Allows for unique, brand-specific survey creation and management. | Not enough data | |
Branching/Skip Logic | Helps create more intelligent surveys based on users actions and answers. | Not enough data | |
Multilingual Surveys | Allows for creation of surveys in different languages and advanced survey translation. | Not enough data |
Customer Analytics
Customer Intelligence | As reported in 24 Khoros Communities reviews. Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. | 83% (Based on 24 reviews) | |
Customer Engagement | Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. This feature was mentioned in 26 Khoros Communities reviews. | 85% (Based on 26 reviews) | |
Downloadable Reports | As reported in 27 Khoros Communities reviews. Provides functionality to dowload reports in multiple formats. | 80% (Based on 27 reviews) | |
ROI | Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. 19 reviewers of Khoros Communities have provided feedback on this feature. | 72% (Based on 19 reviews) |
Community Management
Qualitative Solutions | Solutions that help drive conversation, such as live chat, topic generation, and idea boards. 25 reviewers of Khoros Communities have provided feedback on this feature. | 82% (Based on 25 reviews) | |
All-in-one Dashboard | As reported in 24 Khoros Communities reviews. Helps create efficientcy by delegating data viewing access and report generation to specific users. | 78% (Based on 24 reviews) | |
All-in-one Dashboard | Helps create efficientcy by delegating data viewing access and report generation to specific users. | Not enough data |
Community Analytics
Customer Intelligence | Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. | Not enough data | |
ROI | Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. | Not enough data | |
Downloadable Reports | Provides functionality to dowload reports in multiple formats. | Not enough data | |
Customer Engagement | Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. | Not enough data |
