Kaseya VSA
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4.1 out of 5 stars
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Kaseya VSA Reviews & Product Details - Page 30

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Kaseya VSA Overview

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What is Kaseya VSA?

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

Kaseya VSA Details
Product Website
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Kaseya VSA Community
Languages Supported
English
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Product Description

Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

How do you position yourself against your competitors?

Kaseya offers complete IT solutions for MSPs and MMEs, with solutions for IT Management, Business Management, Single Sign On/Multi-Factor Authentication, Office 365 Administration, and Advanced Network Monitoring. Kaseya offers best in class solutions that enable IT providers to scale their operations to improve profitability.

Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,673 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
Description

Kaseya® is the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium sized businesses (SMBs). Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue, ID Agent and Graphus. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation, and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit www.kaseya.com.

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Overview Provided by:
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Recent Kaseya VSA Reviews

Sheldon M.
SM
Sheldon M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use, makes life easier"
I have multiple things in one hub and they're pretty easy to use
Read more
SO
Solape O.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best ALL in One"
One of the best things about Kaseya is how they have IT Complete. All in one is really the best way to go. I love how integrated all the software a...
Read more
sean s.
SS
sean s.Mid-Market (51-1000 emp.)
5.0 out of 5
"I have no issues and that is the most important thing. it works!"
The remote and info displayed without digging into the device
Read more

Kaseya VSA Pricing

Kaseya VSA Pricing
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Kaseya VSA Media

Kaseya VSA Demo - Kaseya VSA RMM
Easily maintain IT service availability from anywhere and no matter the network type with zero-configuration SNMP device monitoring, auto-remediation of common alerts, and a robust auto-documented network topology map.
Kaseya VSA Demo - Patch Management
Automate Windows, Mac OS & 3rd Party Patches. Maintain compliance and ensure the highest level of IT Security.
Kaseya VSA Demo - Unified Endpoint Management
Manage every endpoint, from traditional to emerging – including mobile, IOT, VMs and more.
Kaseya VSA Demo - Enterprise Grade IT Reporting
Report on true IT value with a library of standardized reports that are easily customizable through a drag and drop report designer. Automate the preparation and delivery of reports to different stakeholders.
Kaseya VSA Demo - IT Process Automation
VSA empowers you to automate more than you ever thought possible through a truly easy automation workflow builder, the largest out-of-the-box script library, and real ticket auto-remediation.
Kaseya VSA Demo - Remote Control
Whether you need to remote control a laptop from the beach or build a new automated workflow on the train; the VSA mobile app empowers you to manage any endpoint from anywhere.
Feel like you are caught in a loop doing the same IT tasks over and over and over again? In the world of IT, burnout has become an alarming issue. The culprit? The relentless, daily repetition of low-value, high-volume tasks when IT profess
Play Kaseya VSA Video
Feel like you are caught in a loop doing the same IT tasks over and over and over again? In the world of IT, burnout has become an alarming issue. The culprit? The relentless, daily repetition of low-value, high-volume tasks when IT profess
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Video Reviews

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A fantastic tool for automating IT repetitive task and process
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320 Kaseya VSA Reviews

4.1 out of 5
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4.1 out of 5
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Kaseya VSA Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Kaseya VSAQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kaseya VSA?

Solution is easy to setup and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Improvement in the Web Interface is needed. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Faster troubleshooting and aids in Root Cause Analysis. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Review source: G2 invite
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What do you like best about Kaseya VSA?

Agent deployment options make it relatively easy to install monitoring agents across a network. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

The user interface changes depending on which module you are using. Some modules, a 'select all' will select only the items visible on the page, but on other modules 'select all' will select everything, including items on subsequent pages that aren't visible.

Support from Kaseya has been abysmal. Opening a ticket may result in a response a week later, if you are lucky. Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

I'd recommend looking elsewhere. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

This is for monitoring our clients servers, workstations, and network. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

The remote and patch management is great Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

I cant think of anything I dislike about it Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

remote access and asset management Review collected by and hosted on G2.com.

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Verified User in Staffing and Recruiting
AS
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

This product works well with both Mac and PCs, as well as Linux workstations. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

I wish they would be more in line with the Mac OS updates that are coming out. Our users tend to update pretty quickly and it takes Kaseya a few months to catch up. Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

I would recommend using the hosted version Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

We are able to get data on all our endpoints, remote to the for assistance, and automate updates and installs of new software and patches. Review collected by and hosted on G2.com.

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Stan C.
SC
Applications Development Manager
Printing
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

Ease of use and flexible to access machines remotely for troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Sometimes it is slow. It requires user to be logged in Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Resolving desktop issues. Review collected by and hosted on G2.com.

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Verified User in Mechanical or Industrial Engineering
AM
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

I like the layout as well as the myriad components Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

The reports are very kluge, are not at all intuitive and the results are not formatted very well Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

We maintain all patches and our Anti virus. This helps us ensure all of our desktops are patched and up to date Review collected by and hosted on G2.com.

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Verified User in Internet
AI
Enterprise(> 1000 emp.)
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What do you like best about Kaseya VSA?

The versatility of the solution is its best asset. This tool allows for robust remote desktop, centralized AV, Windows Update Management and scripted self healing interventions. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

The cloud based solution is hard to customize without intervention from the support desk/. Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

Evaluate the product careful to ensure it meets your needs. It is a great product with a wide use case. Just ensure your companies needs fall within their products reach. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

I was solving the problem of managing a geographically dispersed IT deployment with a minimal amount of staff. Kaseya allow me to support operations of 300+ employees in 11 locations in 3 states. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

Fast remote access, AV and inventory management, patch rolling out and agent procedures. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

User interface could be better. Cannot access from phone. Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

Get agent procedures from Kaseya to make your life easier. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

MSP remote access Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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What do you like best about Kaseya VSA?

Excellent options for remote management and automation of policies and patches Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

User Interface could be a little simpler and modern Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Remote troubleshooting, easy connection and multiple options no matter what the latency Review collected by and hosted on G2.com.

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Verified User in Environmental Services
AE
Mid-Market(51-1000 emp.)
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Review source: Organic
What do you like best about Kaseya VSA?

Kaseya is very good for remote monitoring. We are using the cloud based hosted Kaseya.

With this tool we are using it to remotely monitor many remote branch sites.

This is also useful for Microsoft license management to some extent.

I can query a machine and see which product and keys are installed.

In addition we can remote access the server through VNC as needed, can do remote deployment of applications and patches.

User access controls are intuitive so I can give certain IT folks access to just their servers

Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

There is one issue with remote connection. It would be nicer to integrate drag and drop controls so I can copy files back and forth (simliar to team viewer).

The session time out is too short. I seem to have to log back in often Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

Have a look at this for remote administration.

If you are a managed service or a business with multiple satellite offices this has a nice dashboard interface to be able to do most basic administration.

Remember price is negotiable. Sales people in my case were all based in India and took several days to call back and negotiate but eventually it worked out.

Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Patch management is now possible.

Remote Monitoring

Remote connectivity

Remote Software audit

Screen capture and sharing Review collected by and hosted on G2.com.

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