Kaseya VSA
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4.1 out of 5 stars
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Kaseya VSA Reviews & Product Details - Page 29

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Kaseya VSA Overview

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What is Kaseya VSA?

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

Kaseya VSA Details
Product Website
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Kaseya VSA Community
Languages Supported
English
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Product Description

Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

How do you position yourself against your competitors?

Kaseya offers complete IT solutions for MSPs and MMEs, with solutions for IT Management, Business Management, Single Sign On/Multi-Factor Authentication, Office 365 Administration, and Advanced Network Monitoring. Kaseya offers best in class solutions that enable IT providers to scale their operations to improve profitability.

Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,673 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
Description

Kaseya® is the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium sized businesses (SMBs). Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue, ID Agent and Graphus. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation, and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit www.kaseya.com.

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Overview Provided by:
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Recent Kaseya VSA Reviews

Sheldon M.
SM
Sheldon M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use, makes life easier"
I have multiple things in one hub and they're pretty easy to use
Read more
SO
Solape O.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best ALL in One"
One of the best things about Kaseya is how they have IT Complete. All in one is really the best way to go. I love how integrated all the software a...
Read more
sean s.
SS
sean s.Mid-Market (51-1000 emp.)
5.0 out of 5
"I have no issues and that is the most important thing. it works!"
The remote and info displayed without digging into the device
Read more

Kaseya VSA Pricing

Kaseya VSA Pricing
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Kaseya VSA Media

Kaseya VSA Demo - Kaseya VSA RMM
Easily maintain IT service availability from anywhere and no matter the network type with zero-configuration SNMP device monitoring, auto-remediation of common alerts, and a robust auto-documented network topology map.
Kaseya VSA Demo - Patch Management
Automate Windows, Mac OS & 3rd Party Patches. Maintain compliance and ensure the highest level of IT Security.
Kaseya VSA Demo - Unified Endpoint Management
Manage every endpoint, from traditional to emerging – including mobile, IOT, VMs and more.
Kaseya VSA Demo - Enterprise Grade IT Reporting
Report on true IT value with a library of standardized reports that are easily customizable through a drag and drop report designer. Automate the preparation and delivery of reports to different stakeholders.
Kaseya VSA Demo - IT Process Automation
VSA empowers you to automate more than you ever thought possible through a truly easy automation workflow builder, the largest out-of-the-box script library, and real ticket auto-remediation.
Kaseya VSA Demo - Remote Control
Whether you need to remote control a laptop from the beach or build a new automated workflow on the train; the VSA mobile app empowers you to manage any endpoint from anywhere.
Feel like you are caught in a loop doing the same IT tasks over and over and over again? In the world of IT, burnout has become an alarming issue. The culprit? The relentless, daily repetition of low-value, high-volume tasks when IT profess
Play Kaseya VSA Video
Feel like you are caught in a loop doing the same IT tasks over and over and over again? In the world of IT, burnout has become an alarming issue. The culprit? The relentless, daily repetition of low-value, high-volume tasks when IT profess
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Video Reviews

Review by Michael E.
Kaseya VSA review by Michael E.
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Review by kewyn m.
Kaseya VSA review by kewyn m.
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A fantastic tool for automating IT repetitive task and process
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320 Kaseya VSA Reviews

4.1 out of 5
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4.1 out of 5
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Kaseya VSA Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Kaseya VSAQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Joshua S.
JS
IT Administrator / Project Manager
Medical Devices
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

I like the ease of being able to connect to remote users to assist them in their daily tasks they may need assistance with. There are also some great scripting abilities for Windows machines. Very rich in features. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

I do not like the lack of OS support. I have a mix of devices including Linux and Mac OS's running and other companies have far more capabilities with the mix of OS's on their RMM. Kaseya is great if you support mainly a Windows environment. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

I am able to run basic tasks and updates on my Windows machines. Remote support is simple with this tool. Review collected by and hosted on G2.com.

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Verified User in Transportation/Trucking/Railroad
AT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kaseya VSA?

Automated installation of A/V and A/M software suite, asset and patch management. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

I wish upgrades from versions of KAV/KAM were more seamless Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

Need a dedicated Kaseya expert to assist and continue education Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Managing endpoints, systems and remote access Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Kaseya VSA?

I like the Remote Desktop option either used VNC or live connect, it's a great tool for internal use or MSP. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Sometimes hard to locate actions in the tabs. Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

This is a much powerful tool, from Remote Desktop to network management to scripting tasks, it has a lot to offer. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

I use to monitor and manage my customer in a daily bases. It's easy to you and costumizable. Easy to great update schedule and script daily tasks. Review collected by and hosted on G2.com.

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Verified User in Furniture
EF
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Kaseya VSA?

Central management. Connect Live. The ability to push out patches and windows updates. The ability to push out software installs. The ability to monitor and backup. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Sometimes you have to run procedures more than once. Not very good logging or notification that procedure ran. Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

Get training Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Patches, fixes, pushing out software and updates Review collected by and hosted on G2.com.

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Verified User in Banking
AB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kaseya VSA?

The remote access feature is very fast and effective. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

The reports module needs a major overhaul. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Pushing software installs, managing inventory, and getting alerts on critical statistics. Review collected by and hosted on G2.com.

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Sean M.
SM
Senior Systems Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

The ability to manage all of our client's systems from one location, I'm able to run anything I would from the local computer as if I was right in front of it, and a lot of things without interrupting the end user.

It's also really cool that we were able to customize the branding for our company. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

If you inadvertently schedule a task earlier than the current time that task will run immediately, it would be nice if it prevented you from scheduling tasks earlier than current time. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

All sorts of problems, we manage workstations and servers, as well as associated backup jobs, offline alerts, updates, etc. It is a HUGE resource, and allows us to provide an excellent level of support to our customers while increasing productivity Review collected by and hosted on G2.com.

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Douglas F.
DF
COO
Information Technology and Services
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

Kaseya has been around for a long time and the depth of their tools shows this. They keep adding new features by acquiring best of breed applications. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Not sure it is a dislike anymore. A few years ago they shifted their focus to Enterprise clients. They quickly realized the error of their ways and have re-energized their focus on MSPs and other service providers. Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

Have a plan. This is not a quick install. Kaseya can do a lot for you but you have to invest the time setting it up correctly. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

One tool to remotely monitor and manage all our clients' networks. Review collected by and hosted on G2.com.

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Hannah U.
HU
IM Administrator
Construction
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

We used Kaseya for remote IT management for various companies. This system allowed us to keep accurate inventory for each business, then allowed us to also see any alerts that might be appearing and troubleshoot remotely if necessary. The user interface, is easy to navigate and manage. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

The only downfall we had was at the time we were not able to group my company since there were about 3 or 4 business we managed, as well as each store location. Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

It's a great simple to use product without all the equipment. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

This was a great solution to allow us a cloud based method of managing multiple groups. We grouped them based on how we named machines. Though it was nice to have everything in one place, one application. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

Fully web based; no fat client needs to be installed. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Some modules are not as mature as others Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

We are able to remotely monitor and manage our client PCs from within our office. Review collected by and hosted on G2.com.

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Dan G.
DG
CEO &amp; Founder MyWorkDrive
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

scripting, automation for 1000's of machines we manage Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

interface is old, requires a lot of horsepower, very expensive Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

see what automation you need Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

managing 1000's of servers and desktops Review collected by and hosted on G2.com.

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