Kaseya VSA
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4.1 out of 5 stars
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Kaseya VSA Reviews & Product Details - Page 28

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Kaseya VSA Overview

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What is Kaseya VSA?

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

Kaseya VSA Details
Product Website
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Kaseya VSA Community
Languages Supported
English
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Product Description

Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

How do you position yourself against your competitors?

Kaseya offers complete IT solutions for MSPs and MMEs, with solutions for IT Management, Business Management, Single Sign On/Multi-Factor Authentication, Office 365 Administration, and Advanced Network Monitoring. Kaseya offers best in class solutions that enable IT providers to scale their operations to improve profitability.

Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,673 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
Description

Kaseya® is the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium sized businesses (SMBs). Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue, ID Agent and Graphus. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation, and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit www.kaseya.com.

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Overview Provided by:
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Recent Kaseya VSA Reviews

Sheldon M.
SM
Sheldon M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use, makes life easier"
I have multiple things in one hub and they're pretty easy to use
Read more
SO
Solape O.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best ALL in One"
One of the best things about Kaseya is how they have IT Complete. All in one is really the best way to go. I love how integrated all the software a...
Read more
sean s.
SS
sean s.Mid-Market (51-1000 emp.)
5.0 out of 5
"I have no issues and that is the most important thing. it works!"
The remote and info displayed without digging into the device
Read more

Kaseya VSA Pricing

Kaseya VSA Pricing
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Kaseya VSA Media

Kaseya VSA Demo - Kaseya VSA RMM
Easily maintain IT service availability from anywhere and no matter the network type with zero-configuration SNMP device monitoring, auto-remediation of common alerts, and a robust auto-documented network topology map.
Kaseya VSA Demo - Patch Management
Automate Windows, Mac OS & 3rd Party Patches. Maintain compliance and ensure the highest level of IT Security.
Kaseya VSA Demo - Unified Endpoint Management
Manage every endpoint, from traditional to emerging – including mobile, IOT, VMs and more.
Kaseya VSA Demo - Enterprise Grade IT Reporting
Report on true IT value with a library of standardized reports that are easily customizable through a drag and drop report designer. Automate the preparation and delivery of reports to different stakeholders.
Kaseya VSA Demo - IT Process Automation
VSA empowers you to automate more than you ever thought possible through a truly easy automation workflow builder, the largest out-of-the-box script library, and real ticket auto-remediation.
Kaseya VSA Demo - Remote Control
Whether you need to remote control a laptop from the beach or build a new automated workflow on the train; the VSA mobile app empowers you to manage any endpoint from anywhere.
Feel like you are caught in a loop doing the same IT tasks over and over and over again? In the world of IT, burnout has become an alarming issue. The culprit? The relentless, daily repetition of low-value, high-volume tasks when IT profess
Play Kaseya VSA Video
Feel like you are caught in a loop doing the same IT tasks over and over and over again? In the world of IT, burnout has become an alarming issue. The culprit? The relentless, daily repetition of low-value, high-volume tasks when IT profess
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Video Reviews

Review by Michael E.
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Review by kewyn m.
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A fantastic tool for automating IT repetitive task and process
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320 Kaseya VSA Reviews

4.1 out of 5
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4.1 out of 5
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Kaseya VSA Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Kaseya VSAQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Automotive
AA
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kaseya VSA?

I like the single pane of glass philosophy Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Some features can be released before proper testing has been done Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Improved efficiency using automation Review collected by and hosted on G2.com.

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JV
IT Manager
Hospitality
Enterprise(> 1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kaseya VSA?

The remote software stand out in Kaseya look like everything else was build up around that piece , Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

The discovery option .. this option doesn't seem to work very well , i wish i would would be extremely helpfull rolling out new clients . Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Patching and remote support have been extremely streamlined with the help of Kaseya and this makes our job a lot easier . Review collected by and hosted on G2.com.

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Sara S.
SS
Systems Engineer
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

I like how it shows you if the user is active or not via the icon next to the name of the computer. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

That it often tells us a PC is offline when we know it is online Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

We use this platform to remote onto our computers at clients as well as patching/maintenance Review collected by and hosted on G2.com.

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Verified User in Law Practice
AL
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kaseya VSA?

I've been using Kaseya for almost 10 years and it offers a one-stop shop solution for remote control, patch management, helpdesk ticking and more. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

My only complaint is that sometimes they take longer (than I like) to resolve known issues. Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

Read the help section, it's unusually helpful (in comparison to other help systems). It will guide you to do exactly what you're looking for. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

The most used is Application deployment. We can set it and forget it at the end of the day, come in the next and the computer/server is ready to go. Review collected by and hosted on G2.com.

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RS
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

It has good features to push application and software on remote laptops Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Licenses are not unique for devices, if the computer name changes Kaseya license is duplicated Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Being able to administer remote laptops and automate software installation Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Kaseya VSA?

The modules that allow granular application of policy overriding defined policy Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

The slow and cumbersome patch management process. Server patching takes several hours and workstation patching can take an entire weekend. Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

POC the patch management piece well before deploying. The Software Management module is a great dea, but has a few glitches and weaknesses that make it not suited for enterprises deployment yet. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Patching windows endpoints, remote troubleshooting. application deployment. Review collected by and hosted on G2.com.

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André L.
AL
Operations Manager
Internet
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Kaseya VSA?

Automated IT Management with a single integrated solution. Less time spent on repetitive, manual tasks. Can prevents problems before they arise, and free up time and resources to focus on strategic initiatives. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

The software loads automatically on several PCs with limited removal options. We barely ever use it. There are alternate products that are better. Review collected by and hosted on G2.com.

Recommendations to others considering Kaseya VSA:

There are alternate products that are better. Notify all users about Kaseya VSA because it can be considered invasive. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Automated IT Management with a single integrated solution. Less time spent on repetitive, manual tasks. Can prevents problems before they arise, and free up time and resources to focus on strategic initiatives. Review collected by and hosted on G2.com.

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Verified User in Computer Networking
CC
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

Integrated suite where we can control backup, AV etc from one spot. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Support/functionality of some of the modules can be flaky. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Cuts down on customer support time significantly. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
EH
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kaseya VSA?

Starting with v9.2 Kaseya has really started to come back together and items such as Remote control have really taken leaps and bounds Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

The Service desk has a ton of features but requires quite a bit of manual manipulation. More standards and less tweaking would be nice. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

Service Desk, Patch Management, and Remote Control are the primary features. Review collected by and hosted on G2.com.

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Asfer Bin S.
AS
System Engineer
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kaseya VSA?

I liked the control system to control the windows computers, specially when a computer has trust relation issue with domain controller, I am able to reset local admin password by getting access exclusively and rejoin to domain. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Pricing is too high for small users. Should have special discounted price for educational institutes. Review collected by and hosted on G2.com.

What problems is Kaseya VSA solving and how is that benefiting you?

We need user computer access remotely while user stays abroad. Review collected by and hosted on G2.com.

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