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4.3 out of 5
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Kall8
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4 Kall8 Reviews
1.8 out of 5
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TL
Tracy L.
Small-Business(50 or fewer emp.)
What do you like best about Kall8?
Thier features they say they have but hmmm Review collected by and hosted on G2.com.
What do you dislike about Kall8?
This company has nice features but they don't work! I've been a customer for 4 months now just paying my money for no service privileges.... I'm on the line with customer service as I type and have been on hold a half hour with no answer, called and talked to a service representative this morning and no one has returned a call or fixed my issue in the entire 4 months I've been with this sad company! Auto texting works on one day then not the next, can't return texts from the app like they say you can, can't read the text because they go down a A straight line 1 character at a time, they blamed my phone but it's a new galaxy phone so that ain't it. I'm just dumping money into a big waste of service... and now that my business is listed with this number it's in use so it's not like I can just say oh well and get a new number that would cost me quite a bit of cash for reprints of flyers business cards and other listings that's been posted. Then they say you can port the number out for a 200.00 fee yet they take my money every month for a poor quality service! With no help or fixes for your problem.... so now I guess I'm stuck PLEASE STAY AWAY FROM THIS SERVICE! OR YOU MAY END UP STUCK FOR 2 YEARS BEFORE YOURE FREE TO PORT THE NUMBER OUT! One tech I had name was Chad Damair he seemed alright but never really got the job done, then when I got the customer service rep today she looked over my account and saw he was trying to help and he closed the ticket as complete. Yet my service is still the same! Not working... but the way it tool me 15 minutes to type this out on my phone and im still on hold with no answer this makes a full 45 minutes now...... and they haven't even offered to compensate me for the months without use of my service that I pay for but can't use! Review collected by and hosted on G2.com.
UM
Verified User in Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Kall8?
Good number selection and as I learned, too good to be true pricing Review collected by and hosted on G2.com.
What do you dislike about Kall8?
Signed up for a new account but the account setup from Kall8 never got completed.
I left my phone number on their voicemail, I have emailed them - Their customer support or new sales are not responding at all. Review collected by and hosted on G2.com.
KM
Kristie M.
Broker/ Owner
Small-Business(50 or fewer emp.)
What do you like best about Kall8?
Access to Online account information and the ability to get a vanity phone number. Review collected by and hosted on G2.com.
What do you dislike about Kall8?
1. The customer service is HORRIBLE ‼️ When you call the customer service phone number, you sit on hold for HOURS and then the call is dropped.
2. If you want to cancel your account, you MUST call the customer service number to do so. There should be an option to cancel online like it was in the past Review collected by and hosted on G2.com.
UF
Verified User in Financial Services
Small-Business(50 or fewer emp.)
What do you like best about Kall8?
I have multiple small businesses and I love Kall8 for the price. Great pricing structure and it allows me to forward the numbers to my cell and I can see which company the call is for. Review collected by and hosted on G2.com.
What do you dislike about Kall8?
I wish the company actually had a Kall8 iphone app. I recently switched over to Ringcentral because of the app feature. Review collected by and hosted on G2.com.
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