Quick turnaround on identity verification; quick support for questions. ability to use both api and dashboard Review collected by and hosted on G2.com.
inability to confirm direct upload of IDs occasionally which sometimes causes drop off of customers Review collected by and hosted on G2.com.
The speed of the verification for the users. Review collected by and hosted on G2.com.
If the potential users don't understand the experience, it could become a high cost for the service. Review collected by and hosted on G2.com.
The service reliability is paramount, and we've always had satisfaction there. It was also great that Jumio worked with us on custom solutions to our specific problems. Review collected by and hosted on G2.com.
The pricing can sometimes be overly aggressive. Of course new features should command a premium for new accounts, but long-term partnerships should also be valued and features grandfathered accordingly. Review collected by and hosted on G2.com.
we use the API side and it gives back results in under 3 mintues
access to portal to view all the details on why an ID not be valid Review collected by and hosted on G2.com.
it does provide false/positive results or gives you two different results on the same type of ID
process is slower on the member side when its trying to validate the GOV ID - time is everything to members and waiting 3 to 5 mins is too long Review collected by and hosted on G2.com.
Easy to use interface, nice presentation, shows information well Review collected by and hosted on G2.com.
bad accuracy of face matching, searching can be tedious as there are so many fields Review collected by and hosted on G2.com.
Allows identifying users online. Good customer support. Review collected by and hosted on G2.com.
Not a real time. They have an Indian team to manually review the requests. Review collected by and hosted on G2.com.