Jotform Reviews & Product Details

The truth is that this tool has greatly simplified the form preparation process for me. We wasted a lot of time because of the amount of time and effort it took to design something that looked professional, especially without having advanced knowledge of design or programming. But now, with just drag-and-drop components, I can create forms that are not only functional but also have a polished and attractive look. There are templates for just about everything I need: from contact and follow-up forms to event logs and surveys. This has been a lifesaver in situations where time is critical, and I can’t afford to waste hours. The customization is amazing: I can adjust colors, fonts, and designs to match my company’s image or the specific needs of each project. I can even integrate the forms with our social networks, which makes it easy to collect data from our followers and expand our reach with just one click. Review collected by and hosted on G2.com.

I have noticed that the responsive design does not always meet my expectations. While forms look great on desktop, they sometimes don’t fit so well on mobile devices, which can be a problem if a large portion of my audience uses them from their phones. This is something I hope to improve on in future updates. Review collected by and hosted on G2.com.

I have had so many people tell me about how easy it is to use my Jotform page to submit ideas for tattoos. For me, it's amazing because I can max out the number of submissions and I haven't felt overwhelmed since I started using the platform. It's super easy to link to my profile and to my email form every month when books open. I use it every single working day to look at client ideas and make sure I'm drawing the right stuff, honestly a life changer! Review collected by and hosted on G2.com.

The only downside is paying for extra storage, but nothing good comes without a paywall these days lol. Still worth it Review collected by and hosted on G2.com.

One of the best things about JotForm is its ease of use and customization options.

The drag and drop interface makes form creation effortless, even for beginners, while the vast selection of templates and integrations allows for seamless workflow automation.

I also love the advanced features like conditional logic, payment processing, and automated responses, which make it a powerful tool for businesses.

Plus, their customer support is responsive and helpful, ensuring a smooth experience whenever I need assistance. Review collected by and hosted on G2.com.

one area that could be improved is the pricing for higher-tier plans. Some advanced features, like increased submission limits and HIPAA compliance, require more expensive plans, which may not be ideal for small businesses or freelancers. Review collected by and hosted on G2.com.

The thing I like most about Jotform is how intuitive it is. The ability to create conditionals for the forms has been so helpful. The widgets are also very useful. I recently integrated the workflow process and it has saved me so much time.

The integration of the form results into Google has been so user friendly and helpful for our organization.

I frequently use the "help desk" and the response time is always less than a day.

I have influenced so many people in my organization to use Jotform. It's extremely user friendly. Review collected by and hosted on G2.com.

I don't have many bad things to say about Jotform. I'm a huge advocate and have been deemed the "queen of Jotform" at my organization.

The only thing that I've had an issue with is the workflow updates. If we make a change to the form that's connected to a work flow, that change does not automatically update the corresponding emails. I have to manually go in and do it. Review collected by and hosted on G2.com.

J'ai récemment utilisé Jotform pour mon entreprise afin de permettre à mes collaborateurs de créer facilement des bons de réparation pour notre service technique, et je dois dire que c'est tout simplement génial ! L'outil est incroyablement intuitif et facile à utiliser, même pour ceux qui ne sont pas des experts en technologie. L'interface est propre, moderne et très esthétique, ce qui rend l'expérience encore plus agréable. Il y a même un forfait gratuit qui vous laisse de trèas grande possibilités. De plus, la personnalisation des formulaires est un vrai plus, et cela nous a permis d'adapter la plateforme exactement à nos besoins. En bref, Jotform a simplifié notre gestion des bons de réparation de manière impressionnante. C’est un vrai gain de temps et un atout précieux pour l’organisation de notre entreprise. Je le recommande vivement à toute entreprise à la recherche d’une solution simple, efficace et élégante ! Review collected by and hosted on G2.com.

Rien, tout est simple et beau. Il n'y a rien de négatif pour ma part. Review collected by and hosted on G2.com.

i love that the system is very easy to use, there are templates available. i'm someone who is not great with fiddley forms, and jotform has made it so easy for me to create client consultation forms. Once published the forms are easy to send to clients, and my clients have found the form easy to fill out and send back. i like as well that the form are adjusted to all screen sizes, i.e - desktop, tablet and phone, making it easy for clients to navigate. Review collected by and hosted on G2.com.

There isnt anything I dislike about jotform. I only wish it was a little cheaper, as a small business owner cost can rack up and the subsriptions are a litte steep for me at this point in time. Maybe they could have packages available for new/ small businesses. Review collected by and hosted on G2.com.

With a large volunteer force selling ads for theater playbills, Jotform has changed our workflow dramatically. So easy to gather all our information into one place. Ad info, payment, all in one simple, easy to use form. No more paper forms and keeping track of multiple forms of payment. No more missed ads because someone didn't file the paperwork correctly. Review collected by and hosted on G2.com.

The only complaint is that the free version is just a little limited. If we could have a couple more forms and just a little more upload space, it would be perfect. A $5-$7 a month tier with just a modest upgrate over the free version would be ideal. We don't need all the bandwidth the $20/mo plan provides. The free version is 90% of wht we need! Review collected by and hosted on G2.com.

I love the programming aspect of the form. I can create almost any condition I need to make my form populate the way I need it to. I didn't even realize the amount of conditions I could include until weeks after creating my form. With a basic understanding of programming, I created any scenario I needed. It was actually fun figuring it out. That's how intuitive this form is. I love it.

The form is so simple to implement. Just publish! I like that all you do is click away from the field to activate it. Simple. If I had a website, I'm sure it's easy to integrate. I may try that feature later.

We're using this for registering our family reunion activities, so this form will get used often over the next few months.

The customer support with online guides was so helpful when I had questions on how to use the conditions or any form field. Jotform did a great job with the conditions drop-down so I can view my programming easily. Review collected by and hosted on G2.com.

I'd like to have an undo feature clearly visible while editing. I also didn't understand what the cloning feature did. It deleted my form! Thankfully I went to the trash and pulled it out or I would have lost hours of programming. There should be a pop up warning about this feature. Review collected by and hosted on G2.com.

JotForm is so user frinedly and incredly usefol for collecting information from customers. It really helped streamline our warranty application process. Highly recommend!

I had some questions that needed answered and the customer service is unbelibaly helpful and quick.

We implemented the form into our website whioch was again, super easy. Just a copy and paste! Review collected by and hosted on G2.com.

I cant seem to find where I can track the submitted forms per month. I'm not sure if there is one or if I'm blind but it would be nice to see how many submssions we get each month. Review collected by and hosted on G2.com.

I love the simplicity with which you can develop complex forms.

I use for a small business with multiple locations to gather employee vacation requests, adjustments to time cards, record bank deposits made in the field so the home office accountant has the details to match to banking. I love that it creates a log which I can import into accounting to automate certain tasks. Review collected by and hosted on G2.com.

I can't think of a thing I dislike! It does all and more than I need. Review collected by and hosted on G2.com.