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Jotform Reviews & Product Details - Page 4

Jotform Overview

What is Jotform?

Trusted by over 30 million users, Jotform's form builder is the easy way to create and publish online forms from any device. The company offers 10,000+ ready-made form templates, 200+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Jotform Details
Product Website
Languages Supported
Arabic, Belarusian, Catalan, Danish, German, English, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Georgian, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Turkish, Ukrainian, Chinese (Simplified)
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Product Description

Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 20M+ users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your business. The company offers 10,000+ ready-made form templates, 200+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.


Seller Details
Seller
Jotform
Company Website
Year Founded
2006
HQ Location
San Francisco, California
Twitter
@Jotform
40,183 Twitter followers
LinkedIn® Page
www.linkedin.com
762 employees on LinkedIn®
Description

Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 30M+ users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your business. The company offers 10,000+ ready-made form templates, 200+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.


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Overview Provided by:

Recent Jotform Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent"
It is very easy to use and implement what I needed for the form to do. Its ease of integration with its high number of features meant that I was ab...
TG
THACO G.Enterprise (> 1000 emp.)
5.0 out of 5
"HR 5 YOEs"
The most helpful thing about Jotform is its flexibility. I can customize forms in so many different ways to suit my specific needs.
RH
Ryan H.Mid-Market (51-1000 emp.)
4.5 out of 5
"Making the forms for our projects is very easy with Jotform"
The truth is that this tool has greatly simplified the form preparation process for me. We wasted a lot of time because of the amount of time and e...

Jotform Pricing

Exclusive savings on Jotform through G2 Deals

Get more forms, more submissions, more payments, more e-sign documents, and more powerful automation features — at half the price.

How to claim this offer

Choose the best Jotform plan for your needs from our exclusive G2 discount page to get 50% off. The savings will be automatically applied at checkout when you upgrade from your free account.

Deals
$19.50/user/month
$39/user/month
50% off
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Jotform Media

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Video Reviews

3,497 out of 3,498 Total Reviews for Jotform

4.7 out of 5
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3,497 out of 3,498 Total Reviews for Jotform
4.7 out of 5
3,497 out of 3,498 Total Reviews for Jotform
4.7 out of 5

Jotform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for JotformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
EL
Social Infrastructure program manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform?

It is a great platform. Been able to export the info into cvs, xls or pdf files makes a work flow versatile. Many options to modify in your tables and pdfs is super practical. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

I dont like the fact that I have to have a enterprise account to manage my info between coworkers or users. I understand that it needs to have a cost, which I cant not afford by now. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

With jotform I changed my old writing way to fill Form which we use for register beneficiaries for housing projects. Automatically I can have a table with all the info, no need to be filling tables from handwriten forms. I can search directly names in the app, to see if a person is a registered beneficary of my projects. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi Eduardo,

Thanks for sharing your experience. We’re glad to hear that our platform has streamlined your workflow and made data handling much smoother and more efficient. If you would like to allow your coworkers to view the submission table and help you manage form data , we suggest sharing your submissions table. For more information, check out our guide at https://www.jotform.com/help/1010-how-to-share-your-jotform-tables-and-collaborate/.

If you have any questions or need help, reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

TS
Bank Family Contact Supervisor 0 to 19 years old
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Jotform?

I have used Jotform since 2016.They offer a free service up to 500 submissions but you can upgrade to a paid service if your business creates more submissions. They have provided me with an excellent service. Signup here to join Jotform using my referral link: https://www.jotform.com/?referral=x29jhFeexw Review collected by and hosted on G2.com.

What do you dislike about Jotform?

I do not find anything that I dislike about Jotform. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Jotform allows me to get customers to book my tarot reading services via the online form. They fill in their personal details and the client can see my tarot reading rates so they can choose which reading they wish to book with me. Clients can book a tarot reading with an appointment date and time that suits them and me via the Jotform online form. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi Tina,

Thanks for sharing your experience. It’s great to hear how our platform has supported your business since 2016, making booking tarot readings a breeze for you and your clients. We appreciate your continued support.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

LM
Travel Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jotform?

I love the templates and how user friendly Jotform is to use. Everything is customizable and my clients said it’s so easy to fill out. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

Nothing so far! Everything is really easy to use. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Jotform is helping me get all of my clients organized. I have them fill out the form so I know what their travel needs are, and I can refer back to it. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi Lauren,

Thanks for your excellent review. It's great to know that you find our platform customizable and that your clients find it easy to fill out the forms. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jotform?

The ease of use, aesthetic formatting and ease-of-use make jotform the best form option out there. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

The downsides of jotform are the submission limits for the free version of JotForm. I am an employee of a not-for-profit governmental organization. It is not within our budget to purchase paid versions of Jot Form right now. I love the form and I want to use it for the purpose of scheduling a very meaningful event, I just worry that we will not recieve every submission, especially as I have 2 forms. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

JotForm is leading the market in ease of use. I searched the internet and messed around with Sign Up Genius for an entire day and upon finding Jot Form I had exactly what I wanted in minutes. From the appeal of the final product (it just looks so much better!!) to having the functions that I actually need - I am so happy to have stumbled across Jot Form.

Another thing I have loved about jot form - I can Google any question that I have and a customer service manager has already answered the questions! This helped me so so much when using a new program. Thank you! Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi,

Thanks for your 5-star review. We're thrilled to hear that you find our platform easy to use and that it meets your needs. It's great to know that our support forum has been helpful to you. We appreciate your feedback regarding the monthly submissions limit. You may want to explore our Increase Limit program, which allows you to get an increase in your monthly submissions by completing simple tasks. You can find this on your account’s Increase Limits page at https://www.jotform.com/myaccount/increase-limits. Additionally, we offer discounts to nonprofit organizations, and you can check our nonprofit pricing at https://www.jotform.com/nonprofit/pricing/.

If you have any questions or need help, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

MM
Director of Information Technology
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jotform?

Jotform is very customizable and allows for easy integration into our website. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

The security protocol is a little over the top. We were labeled an "at risk" account because I was trying to sign into my admin account from my laptop at home (different IP than my work PC). Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Jotform allows us to produce surveys and/or registration pages for events to easily embed on our school website. The easy reporting component allows admins to pull and review data easily. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi Matthew,

Thanks for your 5-star review. We’re glad our platform makes it easy for you to customize and embed surveys or event registration pages on your school’s website. Security is a top priority for us, and those extra steps are in place to help protect your data and prevent unauthorized access. We appreciate your understanding as they help keep your account secure.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Mental Health Care
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform?

It is very easy to use and has multiple integrations to make creating a form for any need very simple. I use this form for multiple areas of my job and on a daily basis. Customer support is also very easy to work with if needed. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

I don't have any complaints about Jotform. The price is a little expensive but to be able to have HIPAA compliance is really beneficial. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Employees submit their timesheets and the form can total everything for me, which saves me time. I am also use it to track employees' training. The time it saves me is invaluable. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi,

Thanks for your 5-star review. We're thrilled to hear that using our platform has made creating forms easy for you and that it's been useful in multiple areas of your job. We appreciate your feedback and look forward to continuing to support your work. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

KK
Professor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform?

Jotform has been a game-changer for our small business. We have a lot of forms that need to be able to take payment, and we have different forms for different things. With Jotform, we can organize our forms, set up payments easily, and so on. I seriously don't know what we'd do without Jotform. It easily integrates with our website. We use it all the time now. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

There are some things for which the help guides aren't totally helpful, and you just need to take time to play around with the tool to figure out how to set it up in a way you need. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

We use it for both individual and club memberships as well as scheduling events, ordering awards, etc. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi Katrina,

Thanks for sharing your experience. We're glad to hear about the significant contribution of our platform to your business and how it meets your various needs. We understand that sometimes help guides may not cover every specific need. You can also refer to our YouTube video tutorials at https://www.youtube.com/@Jotform. Additionally, our customer support team is always available to help you if you run into challenges or have any questions.

Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

EL
Tech administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform?

Jotform allows me to intake guests from my website with a picture and it also integrates with square to track payments. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

Last year I had a few instances happen where the Jotform integration with square malfunctioned and needed a manual reset. It’s been working well for the last 11 months with no issues. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Efficient and less expensive membership monitoring for my 24/7 gym. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi Evan,

Thanks for your excellent review. We're thrilled to hear that you found exactly what you needed on our platform and that you're able to easily create intake forms and integrate them with Square. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Verified User in Legal Services
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jotform?

Jotform helps me simplify my potential client intake. What used to take multiple steps can now be done with Jotform with the click of a button. The form builder is very intuitive and easy to use. It does exactly what I need it to do without being overwhelming. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

The interface for confirming emails is a little janky. Sometimes the font size or spacing is off, but it gets the job done. I now consistently have issues responding to potential clients with Yahoo email addresses though; they never receive the email responses through JotForm or they get lost in their spam folder. I wish there was a way to correct this, but I haven't found one yet. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

It streamlines my consultation workflow by allowing me to review potential client information and approving/denying consultation with the click of a button. Super simple. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform
(Original )

Hi,

We’re delighted to hear that by using our platform, it has helped simplify your client intake process and made it more efficient. It’s great to know that the form builder’s intuitive design has made it easy for you to use without feeling overwhelmed. Regarding the issue with your using Yahoo email going to spam, you can try using your own sender email to send the autoresponder email. You can check out this guide on how to set up SMTP: https://www.jotform.com/help/244-how-to-setup-smtp-for-a-form/.

You can also reach out to us if you have questions through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

DS
Admin/Marketing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform?

The front-end service was amazing. Having the ability to chat with a live person immediately allowed me to get started quickly and efficiently. As a novice go-getter, I often dive into projects with little to no experience using products like this. User-friendly tools and helpful support are always a significant part of how I evaluate a service or product. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

Sometimes, I feel like the user-friendliness starts to fade, making it harder for me to maintain the same pace. This forces me to seek additional help or resources. I also have trouble with some of the more complicated hooks and triggers. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

We have Spiff cards that our dealers are awarded when they sell the equipment we manufacture. JotForms collects the info, creates the PDF and sends it into our spreadsheet. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi Drew,

Thanks for your great review. We're glad you find our platform user-friendly and that our customer support has been helpful. We understand that the more advanced features can sometimes be a bit complex. To assist you with this, we have various resources available, including guides at https://www.jotform.com/help/ and YouTube video tutorials at https://www.youtube.com/@Jotform. Our customer support team is also always ready to help you with any difficulties you may encounter.

If you find yourself needing extra guidance, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.