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Jotform Reviews & Product Details - Page 100

Jotform Overview

What is Jotform?

Trusted by over 30 million users, Jotform's form builder is the easy way to create and publish online forms from any device. The company offers 10,000+ ready-made form templates, 200+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Jotform Details
Product Website
Languages Supported
Arabic, Belarusian, Catalan, Danish, German, English, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Georgian, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Turkish, Ukrainian, Chinese (Simplified)
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Product Description

Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 20M+ users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your business. The company offers 10,000+ ready-made form templates, 200+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.


Seller Details
Seller
Jotform
Company Website
Year Founded
2006
HQ Location
San Francisco, California
Twitter
@Jotform
40,183 Twitter followers
LinkedIn® Page
www.linkedin.com
762 employees on LinkedIn®
Description

Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 30M+ users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your business. The company offers 10,000+ ready-made form templates, 200+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.


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Overview Provided by:

Recent Jotform Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent"
It is very easy to use and implement what I needed for the form to do. Its ease of integration with its high number of features meant that I was ab...
TG
THACO G.Enterprise (> 1000 emp.)
5.0 out of 5
"HR 5 YOEs"
The most helpful thing about Jotform is its flexibility. I can customize forms in so many different ways to suit my specific needs.
RH
Ryan H.Mid-Market (51-1000 emp.)
4.5 out of 5
"Making the forms for our projects is very easy with Jotform"
The truth is that this tool has greatly simplified the form preparation process for me. We wasted a lot of time because of the amount of time and e...

Jotform Pricing

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Video Reviews

3,497 out of 3,498 Total Reviews for Jotform

4.7 out of 5
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3,497 out of 3,498 Total Reviews for Jotform
4.7 out of 5
3,497 out of 3,498 Total Reviews for Jotform
4.7 out of 5

Jotform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for JotformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Jotform?

Jotform gives you the ability to create forms directly from a PDF as well as creating web based forms from scratch. Our team required the outcome form to be a specific format and Jotform allows you to do just that! We were also using a custom built form for our mission trips (we had to have docusign and medical form attachment). There weren't any off the shelf form builders that had this when we created this, but we have since moved all of our forms over to Jotform now that they have all of those features. The best part is that the user interface to create the form is so extremely easy to use. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

With our organization, I haven't found anything that I don't like yet. We're still finding out about the product as a whole so perhaps in the next year we will. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Jotform is giving us an integrated form that we can embed right onto our website. Previously we were using a link to an external form, but we are now able to retain those website visitors. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi Sean,

Thanks for your positive feedback. We're thrilled that our platform meets your specific form needs seamlessly, from PDF-based to custom forms. It's great to know that our platform's user-friendly interface played a significant role in your decision.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform?

Jotform is an incredible tool for allowing my clients to fill out required forms in a way that is simple, HIPAA compliant, and requires no printing/mailing/faxing. Forms are customizable and you can make an unlimited number to meet your needs. It saves me an incredible amount of time while meeting the needs of both my clients and the agencies that review my reports. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

There are definitely a few things that would make it more user friendly and convenient. Sometimes the PDF output has the answers to questions seemingly out of order or formatted strangely, even though it looks correct on the form itself. Things like conditional formatting seem trickier than they should be. It would also be great to have more options for the file naming convention for the Google Drive integration, like having it appear with the name of the form and the client last name, versus a date/time stamp. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Convenient and secure completion of forms with sensitive info in a HIPAA compliant tool Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi,

Thanks for your wonderful review. We're thrilled to hear that Jotform is meeting your needs and making the process simple and HIPAA-compliant for your clients. We're glad it's saving you time and serving your clients and agencies effectively. About the issues with PDFs, please share some more details so we can help you with this. For the PDF file name, you can change it by following this guide: https://www.jotform.com/help/553-how-to-assign-a-custom-name-to-a-pdf-document-with-pdf-editor/.

Let us know if you have more questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

JA
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform?

I have been using Jotform since I tried to find an alternative to Wufoo forms back in 2014.

Ever since then, I set up a paid Jotform account for every company I worked for. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

Lately, customers have been telling me that the form does not submit when they click the submit button.

I discovered that the signature form is the cause of the issue. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Jotform streamlines our new customer onboarding by providing a quick and easy way for them to submit their account details. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi Johnathan,

Thanks for your long-term support and loyalty! We truly appreciate your continued trust in Jotform. We're sorry to hear that your customers are having trouble submitting your forms. We want to investigate this issue further and find a solution for you. Kindly share the specific details of the issue with us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

VT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform?

I use the free version of Jotform and I am amazed (and eternally grateful) for the amount of features available, from free forms to being able to create an app for free, with countless free integrations with other services and features. As a single teacher on a limited salary, I thank you greatly! Review collected by and hosted on G2.com.

What do you dislike about Jotform?

I honestly have no complains other than I wish the option were available to send push notifications to the users of my app. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

As a pianist and music educator, scheduling has been my biggest issue for years! With Jotform, I have been able to make scheduling a non-issue for me allowing me to spend time on other important aspects of my job. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi Vincent,

Thanks for your kind words! We're thrilled to hear that you're enjoying the free version of Jotform and finding it valuable for your needs as a teacher. Your appreciation means a lot to us.

About the push notifications, this is available in our Mobile Forms app. Check out this page to find out more: https://www.jotform.com/products/mobile-forms/.

Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

CL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform?

The abilitiy to make a very professional form in very little time. Customer support is great at helping and answering issues Review collected by and hosted on G2.com.

What do you dislike about Jotform?

The conditional formatting can be a challenge. As well as the approval trees. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

We use it a lot for disciplinary write ups. It helps our caregivers complete a form electronically opposed to handwritten or email Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform
(Original )

Hi Carley,

Thank you for taking the time to leave a positive review. We're glad to hear that you find our form-creation process professional and efficient. Our goal is to provide a platform that is user-friendly and saves time for our users. Your feedback regarding our customer support is highly appreciated. We strive to provide prompt and helpful responses to all issues and inquiries. It's great to know that our platform is being used for disciplinary write-ups. The transition from handwritten or emailed forms to electronic ones can indeed save time and reduce the possibility of errors. We also recommend checking out our user guides and tutorials at https://www.jotform.com/help/. These will provide you with step-by-step instructions on how to use our platform features. Additionally, our support team is always available to assist you.

If you have any questions or need assistance, please don't hesitate to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be more than happy to help.

UPDATE:

We’re excited to share some great news! Our product, Jotform Approvals, has evolved to Jotform Workflows, packed with powerful new features. Aside from its intuitive drag-and-drop builder, no coding required - making it easier to create your ideal process, you can now request payments directly using the new Payment element, integrate with third party tools, add conditional integrations, create and assign tasks, and many more exciting features. Check out this link to find out more: https://www.jotform.com/products/workflows/.

These updates make automating your processes even easier and more efficient. We can’t wait for you to try it out!

DB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform?

With Jotform I was able to create an automated Student Help Desk. Each form kicks in different automations. We have totally eliminated emails and redundant tasks. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

I would like to see integration of Tags and Comments on Mobile App. Plus I would like to view archive items in the app. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Eleminates emails, automate customer service, and automate staff interactions. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi Derek,

Thanks for the positive feedback. It's great to know that Jotform has helped you create an automated Student Help Desk and streamline your processes. The elimination of redundant tasks and emails is indeed a significant step towards efficiency. The automation of customer service and staff interactions not only saves time but also ensures a smoother workflow. We're glad that you've been able to leverage these features effectively. We understand that you want to add tags and comments to submissions and view archive entries when using the Mobile App. Both features are possible when using a browser, but are currently not available on the Mobile App. We've escalated these to our Developer Team as feature requests. You can check for updates at https://www.jotform.com/answers/9366041-g2-review-ability-to-add-tags-and-comments-to-submissions-when-using-mobile-app and https://www.jotform.com/answers/9366241-g2-review-ability-to-view-archive-entries-submissions-using-the-mobile-app.

If you have any questions or need help, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

Verified User in Outsourcing/Offshoring
UO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Jotform?

Its simple design makes it easy to use and understand. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

I have yet to find anything about Jotform that doesn't work for me. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Making it easier to obtain information Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi,

Thanks for sharing your experience. We're delighted to hear that you appreciate how easy it is to use our platform for efficient data collection.

If you have any questions or need help, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jotform?

Lo que mas mehusta es que tiene una variedad de opciones para poder hacer un forms como tu quieras y como lo necesites de manera muy segura y eficaz para poder detectar la fatiga y prevenir accidentes. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

me gustaria que tuviera una calificacion de acuerdo al tipo de forms y preguntas que realices para por medio de esto poder evaluar a tu equipo de trabajo y a la vez darte cuenta de que es lo que se necesita para reforzar. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Tenemos una inicitiva que permite revisar a una persona de manera remota , pero nos veiamos muy embotellados de trabajo que no podimos revisar a todos, entonces nacio la ide de una valoracion virtual por medio de un forms y encontre jotform lo mejor que encontrado. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi,

Thanks for taking the time to give us a 5-star rating. We're glad you like our form customization feature. Jotform provides a vast collection of form templates that you can customize and use for different purposes. The templates are professionally designed and can be easily modified to match your needs. Creating an evaluation form that can calculate a score to help you realize what's needed to enforce is also possible with Jotfrom. We have a demo form at https://form.jotform.com/232614021726952 that you can check. We also have other samples of evaluation form templates at https://www.jotform.com/form-templates/category/evaluation-forms.

If you have any questions or need help in creating your form, please let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be glad to assist you.

JL
U.S. Site Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Jotform?

I really like the versatility of JotForm. Being able to customise terms and develop templates for my projects is incredibly helpful in making the workflow efficient and smooth. The variety of widgets, form fields, notifications and integrations make it easy to tailor forms to a specific process or task. This makes life much easier when dealing with non-linear workflows that require extra attention, while still providing users with an intuitive interface they're familiar with, regardless of whether optional third-party programs have been integrated for additional support. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

I strongly dislike the organisation of Jotform's dashboard. Its arrangement based on recently used forms makes it difficult to find what I need quickly and easily; as a result, I have to spend extra time searching for items. Also, each time I create a new form, there is a chance that my carefully crafted formatting will be lost in translation due to the different design tools available. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

JotForm helps me send a comprehensive survey to my customers quickly and easily so that I can better understand their needs and provide them with superior service. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hi Jules, Thanks for the detailed review of your platform and feedback. Can you explain a bit on how you would like the dashboard should be arranged? You can contact us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

JY
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jotform?

As an admin staff, I have had the opportunity to use JotForm, a web-based form builder, and I must say it has been an incredibly useful tool for our organization. JotForm simplifies the process of creating and customizing online forms, allowing us to collect data efficiently and effortlessly.

One of the standout features of JotForm is its user-friendly interface. Even without any technical expertise, I found it easy to navigate and create professional-looking forms. The drag-and-drop form builder makes adding and arranging form fields a breeze. From basic text fields to advanced elements like payment integrations, JotForm offers a wide range of form field options to suit our needs. Review collected by and hosted on G2.com.

What do you dislike about Jotform?

The only downside I would say, is the pricing. $39 is a bit expensive for 1,000 submission limits. I'm hoping they could make it lower by around 50%. Review collected by and hosted on G2.com.

What problems is Jotform solving and how is that benefiting you?

Managing form responses and data is effortless with JotForm. The centralized dashboard allows us to view, organize, and analyze the submitted data in one place. We can export the responses in various formats or integrate them directly with other applications for real-time data synchronization. Advanced features such as conditional logic also enable us to create dynamic forms that adapt based on user input. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform

Hello Jem, Thank yo for the detailed feedback about our platform. We are glad you had a 5-star experience. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We’ll be happy to help.