Jotform Reviews & Product Details

It is a simple platform to use, in general it is user-friendly for building forms, as well as for consulting reports. It has become a tool of daily use for my work. When support has been required, the response is very fast. It has good integrations. Review collected by and hosted on G2.com.

Sometimes they cannot solve problems, they require additional information to be sent even when screenshots have already been sent. The last time I needed it, I practically had to solve it myself, as the response they gave me did not help. Occasionally, it sends error messages to the people who need to submit the form, making it sometimes difficult to gather the required data. Review collected by and hosted on G2.com.

I use Jotform for my job and it makes my job so much easier. I use Jotform almso every single day of my job. We used to use Google Forms but since I work at a college, many of the add-ons are blocked by our IT department. Many of the features that come with Jotform are not accessible to my team via Google Forms. I enjoy being able to change the form to fit the brand my program has chosen to represent us. The ability to create conditions and allow electronic signatures has been so helpful when creating RSVP forms for the population that I service. I enjoy the feature of being able to duplicate forms and easily open and close them when needed. After using Jotform, I do not believe I can ever go back to using any other form builder as I am extremely content with this product and what it has to offer. Review collected by and hosted on G2.com.

I do not believe there are many downsides to Jotform. It was a little confusing at first when I was creating a form and had to input a condition, but with a little bit of patience, I quickly became accustomed with the software. Review collected by and hosted on G2.com.

Jotform not only streamlines the contact process from our web properties, but it is our absolute go-to for webinar registrations and customer surveys. The authoring experience is powerful, simple, and code-free.

We've used the product extensively for years, and when we need support in advanced form authoring scenarios, their support team gets a A+ from me. Support is prompt, knowledgeable, and polite. I feel their price is quite fair. Jotform one of the few services where I feel I get more than I pay for when it comes to value for money. Review collected by and hosted on G2.com.

I honestly don't have any complaints. They've always done right by us. Great solution. Review collected by and hosted on G2.com.

The truth is that this tool has greatly simplified the form preparation process for me. We wasted a lot of time because of the amount of time and effort it took to design something that looked professional, especially without having advanced knowledge of design or programming. But now, with just drag-and-drop components, I can create forms that are not only functional but also have a polished and attractive look. There are templates for just about everything I need: from contact and follow-up forms to event logs and surveys. This has been a lifesaver in situations where time is critical, and I can’t afford to waste hours. The customization is amazing: I can adjust colors, fonts, and designs to match my company’s image or the specific needs of each project. I can even integrate the forms with our social networks, which makes it easy to collect data from our followers and expand our reach with just one click. Review collected by and hosted on G2.com.

I have noticed that the responsive design does not always meet my expectations. While forms look great on desktop, they sometimes don’t fit so well on mobile devices, which can be a problem if a large portion of my audience uses them from their phones. This is something I hope to improve on in future updates. Review collected by and hosted on G2.com.

I have had so many people tell me about how easy it is to use my Jotform page to submit ideas for tattoos. For me, it's amazing because I can max out the number of submissions and I haven't felt overwhelmed since I started using the platform. It's super easy to link to my profile and to my email form every month when books open. I use it every single working day to look at client ideas and make sure I'm drawing the right stuff, honestly a life changer! Review collected by and hosted on G2.com.

The only downside is paying for extra storage, but nothing good comes without a paywall these days lol. Still worth it Review collected by and hosted on G2.com.

One of the best things about JotForm is its ease of use and customization options.

The drag and drop interface makes form creation effortless, even for beginners, while the vast selection of templates and integrations allows for seamless workflow automation.

I also love the advanced features like conditional logic, payment processing, and automated responses, which make it a powerful tool for businesses.

Plus, their customer support is responsive and helpful, ensuring a smooth experience whenever I need assistance. Review collected by and hosted on G2.com.

one area that could be improved is the pricing for higher-tier plans. Some advanced features, like increased submission limits and HIPAA compliance, require more expensive plans, which may not be ideal for small businesses or freelancers. Review collected by and hosted on G2.com.

The thing I like most about Jotform is how intuitive it is. The ability to create conditionals for the forms has been so helpful. The widgets are also very useful. I recently integrated the workflow process and it has saved me so much time.

The integration of the form results into Google has been so user friendly and helpful for our organization.

I frequently use the "help desk" and the response time is always less than a day.

I have influenced so many people in my organization to use Jotform. It's extremely user friendly. Review collected by and hosted on G2.com.

I don't have many bad things to say about Jotform. I'm a huge advocate and have been deemed the "queen of Jotform" at my organization.

The only thing that I've had an issue with is the workflow updates. If we make a change to the form that's connected to a work flow, that change does not automatically update the corresponding emails. I have to manually go in and do it. Review collected by and hosted on G2.com.

After struggling for years with other tools and homebrew applications, I finally found JotForm. JotForm finally allows me to create user-friendly forms, and gives my organization a lot of opportunities to perform surveys, registrations for events and much much more. Since the introduction of JotForm we have expanded the interaction with our audience and reduced a lot of manual operations. The latter makes us very happy, as processes were dramatically simplified and are rock-solid. Review collected by and hosted on G2.com.

I have no complaints, however I am curious to see more implementations of conditions and additional widgets. Review collected by and hosted on G2.com.

J'ai récemment utilisé Jotform pour mon entreprise afin de permettre à mes collaborateurs de créer facilement des bons de réparation pour notre service technique, et je dois dire que c'est tout simplement génial ! L'outil est incroyablement intuitif et facile à utiliser, même pour ceux qui ne sont pas des experts en technologie. L'interface est propre, moderne et très esthétique, ce qui rend l'expérience encore plus agréable. Il y a même un forfait gratuit qui vous laisse de trèas grande possibilités. De plus, la personnalisation des formulaires est un vrai plus, et cela nous a permis d'adapter la plateforme exactement à nos besoins. En bref, Jotform a simplifié notre gestion des bons de réparation de manière impressionnante. C’est un vrai gain de temps et un atout précieux pour l’organisation de notre entreprise. Je le recommande vivement à toute entreprise à la recherche d’une solution simple, efficace et élégante ! Review collected by and hosted on G2.com.

Rien, tout est simple et beau. Il n'y a rien de négatif pour ma part. Review collected by and hosted on G2.com.

i love that the system is very easy to use, there are templates available. i'm someone who is not great with fiddley forms, and jotform has made it so easy for me to create client consultation forms. Once published the forms are easy to send to clients, and my clients have found the form easy to fill out and send back. i like as well that the form are adjusted to all screen sizes, i.e - desktop, tablet and phone, making it easy for clients to navigate. Review collected by and hosted on G2.com.

There isnt anything I dislike about jotform. I only wish it was a little cheaper, as a small business owner cost can rack up and the subsriptions are a litte steep for me at this point in time. Maybe they could have packages available for new/ small businesses. Review collected by and hosted on G2.com.