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Jotform Sign Reviews & Product Details - Page 3

Jotform Sign Overview

What is Jotform Sign?

Discover what happens when e-signatures meet automation. With Jotform Sign, you can create powerful documents to be filled out and signed seamlessly on any device. Simply upload an existing PDF document, choose from 600+ ready-made templates, or build a document from scratch — then share it with clients or coworkers to be completed online in a few quick clicks. Whether you’re collecting waivers, lease agreements, or consent forms, customizing your document design is easy with our drag-and-drop builder. Not only can you update the design to match your branding by uploading your logo and choosing new fonts and colors, but you can also add multiple signers, set up an automated signing order, personalize email notifications, and enjoy other advanced automation features. The time-consuming days of pen and paper signatures are over. Take your paperwork online and save time with Jotform Sign’s automated e-signature solution.

Jotform Sign Details
Product Website
Languages Supported
Arabic, Belarusian, Catalan, Danish, German, English, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Georgian, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Turkish, Ukrainian, Chinese (Simplified)
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Product Description

Discover what happens when e-signatures meet automation. With Jotform Sign, you can create powerful documents to be filled out and signed seamlessly on any device. Simply upload an existing PDF document, choose from 600+ ready-made templates, or build a document from scratch — then share it with clients or coworkers to be completed online in a few quick clicks. Whether you’re collecting waivers, lease agreements, or consent forms, customizing your document design is easy with our drag-and-drop builder. Not only can you update the design to match your branding by uploading your logo and choosing new fonts and colors, but you can also add multiple signers, set up an automated signing order, personalize email notifications, and enjoy other advanced automation features. The time-consuming days of pen and paper signatures are over. Take your paperwork online and save time with Jotform Sign’s automated e-signature solution.


Seller Details
Seller
Jotform
Company Website
Year Founded
2006
HQ Location
San Francisco, California
Twitter
@Jotform
40,186 Twitter followers
LinkedIn® Page
www.linkedin.com
762 employees on LinkedIn®
Description

Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 30M+ users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your business. The company offers 10,000+ ready-made form templates, 200+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.


Melisa K.
MK
Overview Provided by:

Recent Jotform Sign Reviews

Kristin T.
KT
Kristin T.Small-Business (50 or fewer emp.)
5.0 out of 5
"The Jot form sign is something that has benefited the non profit I work."
So straightforward and does exactly what it claims to do. No one has had any problems submitting the form and signing it. Applicants have expresse...
Rebecca N.
RN
Rebecca N.Small-Business (50 or fewer emp.)
5.0 out of 5
"signing made easy"
signers are pleased with the ease of completing tasks
JE
Jason E.Enterprise (> 1000 emp.)
5.0 out of 5
"Jotform Automates Our Ordering"
Easy to use and impliment. Using Jotform for our bussiness has been a game changer for my department, speeding up up data collection and data entry...
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Jotform Sign Media

Jotform Sign Demo - Power up your e-sign process with automation
Streamline your workflow with powerful automation features. Add document signers to your signature approval flow to automatically approve or deny responses — then track and manage everything from your online dashboard.
Jotform Sign Demo - 600+ ready-made Jotform Sign templates
Don’t know where to start? No problem! Jotform offers hundreds of ready-made templates for any type of industry — perfect for your unique business needs.
Jotform Sign Demo - Automate document sharing
Assign roles in your documents, set and send reminder notifications, and delegate tasks to individual team members. Invite your participants by link and send out access codes to collaborate with people outside of your direct team.
Jotform Sign Demo - Build documents easily
Seamlessly turn existing PDFs into legally binding e-sign documents with our drag-and-drop builder.
Jotform Sign Demo - Get more done with Jotform Sign Inbox
Stay on top of your document status with Jotform Sign Inbox. Get instant notifications about signer actions, send out reminder emails, and download finalized PDF documents from one convenient location.
Jotform Sign Demo - Manage data and create visual reports
Organize and manage your compiled data in the way that works best for you with Jotform Tables. You can also convert data into professional-looking reports to uncover new business insights and make informed decisions with Jotform Report Builder.
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Video Reviews

958 Jotform Sign Reviews

4.7 out of 5
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958 Jotform Sign Reviews
4.7 out of 5
958 Jotform Sign Reviews
4.7 out of 5

Jotform Sign Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Jotform SignQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
PM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Jotform Sign?

Being a person who deals with multiple projects, I have found Jotform Sign very useful for gathering signatures on the move. The mobile app is highly convenient, allowing me to create documents directly from my phone. This characteristic makes the form construction process easier and enables me to obtain the data effectively without having to have a desktop computer at my disposal. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Nevertheless, I do believe that the template library could be more diversified. Somehow, when generating documents, it gets kind of annoying to begin from nothing since there is not much diversity in the templates provided by Jotform Sign and that can be time-consuming. Review collected by and hosted on G2.com.

What problems is Jotform Sign solving and how is that benefiting you?

The problem of requiring signatures from team members that are often located in different places has been solved by Jotform Sign. It has greatly accelerated the approval processes of project documents by allowing us to include electronic signatures via a mobile device. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Paula,

Thanks for giving us a 5-star rating. We're thrilled to hear that our platform has been beneficial for gathering signatures on the go, and that the mobile app's convenience has made your process easier and more efficient. We appreciate your feedback about the PDF templates, which are available at https://www.jotform.com/pdf-templates/e-sign/. You can edit the template to match your branding or further customize it according to your preference. For more information on how to do this, please check our guide at https://www.jotform.com/help/how-to-use-a-sign-template-and-customize-it-in-sign-builder/. Alternatively, you can upload your own PDF template.

If you have any questions or need help, please let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jotform Sign?

Setting up a document for signature takes minutes and once you have a form in place it is easy to reuse, see what the signature status and you have the signed documents stored centrally and attached to email updates for those who want to receive their own copies. This has all the basic (and some advanced) features that you would expect and need from such a platform and I don't think we even scratched the surface of its potential. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Navigation takes a little bit of getting used to, particularly since some of the concepts may not translate well to one's own mental model of what certain things are. Review collected by and hosted on G2.com.

What problems is Jotform Sign solving and how is that benefiting you?

People are international.

Shipping paper documents is expensive.

e-Signatures are accepted by both parties and jotform does the job.

We especially use for NDA's and Service Agreements Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi,

Thanks for sharing your experience. We're glad to hear that our platform is meeting your needs and has made setting up and managing document signatures efficient for you. We understand that our platform has many features and functionalities, which may take some time to familiarize yourself with. To assist you with this, we have various resources available, including guides at https://www.jotform.com/help/ and YouTube video tutorials at https://www.youtube.com/@Jotform. Our support team is also always ready to assist you with any questions or concerns you might have.

Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Jotform Sign?

The site navigation is user friendly. Jotform was pretty straighforward. Helped me step it up a notch in overall appearance, and having the process be quite simple from creation to usage. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

All the emails in my mailbox, other than that, just need more time to learn and further use these services. Review collected by and hosted on G2.com.

What problems is Jotform Sign solving and how is that benefiting you?

Currently, no issues/problems. Have yet to discover any. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi,

We are glad that it was easy for you to use our platform. Can you share more information regarding your dislikes about the email? Do you want to receive a notification email after the form is signed? You can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Jordan G.
JG
Sales & Marketing Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform Sign?

It's one of the most versatile services we use. We can create a form for anything and it's so easy to use. We use this everyday in our office for our sales team and was easily implemented to our workflow. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I don't like that we have to upgrade to an enterprise plan to add more users. I think there should be a another plan in between. I would say the customer support aspect of the business could improve as well. They get back to you, but I wish there was a chat field to chat with someone. Review collected by and hosted on G2.com.

What problems is Jotform Sign solving and how is that benefiting you?

We used to either use DocuSign or have merchants do a paper form, where things were illegible. With Jotform it has reduced the back and forth with us needing to confirm information. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Jordan,

Thanks for sharing this excellent review. We're glad to hear that you find our platform versatile and that it has made your workflow smoother and more efficient. We understand that you want to add more users to your account. The Multiple-users feature is available on the Enterprise plan. We suggest checking our Collaboration feature available on the Standard plans at https://www.jotform.com/features/collaboration. If you want multiple team members to simultaneously work on a form, we recommend sharing the collaboration link. Our guide at https://www.jotform.com/help/419-understanding-form-collaboration/ provides more information on this topic. In addition, you can share the submission tables with your team to collaborate and help you manage your form data effectively. Please refer to https://www.jotform.com/help/1010-how-to-share-your-jotform-tables-and-collaborate/ for detailed instructions on how to do this. We appreciate your feedback on our customer support. Chat support is not available at the moment, and we're working on making it available for everyone in the future.

If you have any questions or need help, please let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Michelle M.
MM
Administrative Assistant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform Sign?

The easy use of the form set-up tool and having a form that populates a database. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I wish there was more customization to fonts, colors, sizes, etc. Review collected by and hosted on G2.com.

What problems is Jotform Sign solving and how is that benefiting you?

Payments are made automatically wth authorize.net and I don't have to type in information into a database from a hard copy form. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Michelle,

Thanks for the 5-star rating. We're thrilled to hear that you find our platform easy to use and that adding a payment integration has streamlined your workflow. If you're looking to customize your form, we suggest using our Form Designer tool. It offers vast customization options, so you can design your form just the way you want it. For more information, please check our guide at https://www.jotform.com/help/300-form-designer-tutorial-lets-create-fantastic-forms/.

If you have any questions or need help, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Darion S.
DS
Marketing Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform Sign?

Our non profit uses jot form for many things: volunteer application, event surveys, and patient in take forms. I love every aspect of it. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I don't have any recommendations at this time. Review collected by and hosted on G2.com.

What problems is Jotform Sign solving and how is that benefiting you?

All of our data is stored in one place! Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Darion,

Thanks for your positive review. It's great to hear that our platform is meeting your nonprofit's various needs. We're pleased that you love using it and find it helpful to have all your data stored in one place. Your support means a lot to us.

If you have any questions or need help, please let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Kate D.
KD
Director of Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Jotform Sign?

Quick and user-friendly forms for our clients to use. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Calculating formulas. This was a bit of a learning curve for me. Review collected by and hosted on G2.com.

What problems is Jotform Sign solving and how is that benefiting you?

We eliminate the use of PDF forms for our tax questionnaires and worksheets. This has saved our clients time. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Kate,

Thanks for sharing your experience. It's great to know that our platform has made your processes more efficient and improved the user experience for your clients. We understand that using form calculations can be challenging, and we want to assist you in any way we can. To aid you in this, we have created helpful guides about form calculations that you can find at https://www.jotform.com/help/chapter-9-form-calculations/. Our customer support team is also available to guide you through any difficulties you may encounter.

Feel free to reach out to us if you have any questions or need help through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

KM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform Sign?

As a primary school, we are always looking for ways to be quick, efficient and environmentally friendly. Jotforms allows us to not only go paperless, but gives all parents and stakeholders an easier way to apply for clubs and classes online. We have this form link on our school app and once the forms are submitted, they are sent directly to the club email so that teachers know who will attend on what days, allowing them to manage their schedule. It's really easy to use and I've even reccommended it to a friend of mine starting up her own fitness classes. There are tonnes of formatting options when creating your form online, I found having a template was a very useful starting point as a beginner. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I struggled getting the Jotform formatted onto our school website. Our website is pre-designed by a website subscription service called "Primary Site" and for some reason, the two don't marry.In addition to this, there are times as well that when attaching a PDF, I'm experiencing some trouble loading our policy document, so stakeholders are reluctant to sign without reading and therefore do not book. Review collected by and hosted on G2.com.

What problems is Jotform Sign solving and how is that benefiting you?

It allows us to easily pre book our school clubs and monitor the number of children attending on a daily basis, helps us plan forward with our budgeting and expenses.

I like that all the completed forms are located in once space so that as an administrator I cam monitor and oversee all that is happening. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Katie,

Thank you for your positive comments and insights into how Jotform has positively impacted your school's processes. We're delighted to hear that Jotform has played a key role in helping your school go paperless, providing parents and stakeholders with an easier way to apply for clubs and classes online. Your recommendation means a lot to us. We understand that you're having difficulty embedding your form on your website and having issues with attaching a PDF. We'd like to help you resolve these issues. If you could share with us the specific details, we'll investigate and work on a solution.

Feel free to share the information or any questions with us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

HALEY H.
HH
General Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Jotform Sign?

I love how easy this is and how easy it is to integrate Jot Form into the processes I already use. I use this all the time for my vendor agreements. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The visibility on the site after documents are signed is often very slow and has download errors Review collected by and hosted on G2.com.

What problems is Jotform Sign solving and how is that benefiting you?

I did not want to use docusign so this was a great solution since I already use JotForm for my form submission Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Haley,

Thanks for sharing your experience. We're thrilled to hear that our platform meets your needs and has provided a solution for your vendor agreements. Your support means a lot to us. Regarding your feedback about signed document visibility and download errors, we appreciate you bringing this to our attention. We made some tests on our end, but we were unable to replicate the issue. If you're still having the same issue, please provide us with more details. We'll do an in-depth investigation and work on finding a solution.

Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be glad to assist you.

Taylor D.
TD
Administrative Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Jotform Sign?

We process a lot of orders daily, so we use it internally to have the sales representatives fill it out for commissions and anything we might need for the installation of the equipment we sell, and what devices we need to buy internally for the customer such as tablets, or phone cases. It has made everything easy for our reps and our administrative team to keep track, we would be manually filling out information without Jotform. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I dislike the customer service. No one was rude or anything but I had a very specific question about a feature and I was just given cut-and-paste answers making it seem like I was talking to AI or something. My question did not get answered so I tried to explain it to them but then I was just given a different rep with the same cut-and-paste answer. There are also no customer service numbers to speak to a live representative so that I could explain better on the phone. Left no room for nuance. Review collected by and hosted on G2.com.

What problems is Jotform Sign solving and how is that benefiting you?

Jotform is solving handwritten documents. Instead of technicians having to carry around delivery and acceptances, they all have iPads and we get documents signed and submitted to leasing companies instantly and we get funded quicker. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Taylor,

Thanks for the 5-star rating. We're thrilled to hear that our platform has been a valuable tool for your team. It's great to know that it helped streamline your operations and make them more organized. We're sorry to hear about your experience with our customer service. We would be more than happy to help you with your question about the feature you mentioned. Could you please provide us with more details so that we can assist you better?

We don’t currently offer live phone support, but you can share the information or any questions with us through our Contact Us page at https://www.jotform.com/contact/ or via direct message on our Facebook page at https://www.facebook.com/Jotform/ or X at https://twitter.com/jotformsupport. We'll be glad to assist you.