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Jotform Sign Reviews & Product Details

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Jotform Sign Media

Jotform Sign Demo - Power up your e-sign process with automation
Streamline your workflow with powerful automation features. Add document signers to your signature approval flow to automatically approve or deny responses — then track and manage everything from your online dashboard.
Jotform Sign Demo - 600+ ready-made Jotform Sign templates
Don’t know where to start? No problem! Jotform offers hundreds of ready-made templates for any type of industry — perfect for your unique business needs.
Jotform Sign Demo - Automate document sharing
Assign roles in your documents, set and send reminder notifications, and delegate tasks to individual team members. Invite your participants by link and send out access codes to collaborate with people outside of your direct team.
Jotform Sign Demo - Build documents easily
Seamlessly turn existing PDFs into legally binding e-sign documents with our drag-and-drop builder.
Jotform Sign Demo - Get more done with Jotform Sign Inbox
Stay on top of your document status with Jotform Sign Inbox. Get instant notifications about signer actions, send out reminder emails, and download finalized PDF documents from one convenient location.
Jotform Sign Demo - Manage data and create visual reports
Organize and manage your compiled data in the way that works best for you with Jotform Tables. You can also convert data into professional-looking reports to uncover new business insights and make informed decisions with Jotform Report Builder.
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Jotform Sign Reviews (1,665)

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Reviews

Jotform Sign Reviews (1,665)

View 1 Video Reviews
4.7
1,665 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Jotform Sign, highlighting how quickly they can set up forms and collect signatures. Many appreciate its ability to streamline document management and automate workflows, which significantly reduces time spent on manual tasks. However, some users note that the platform can be limited by the number of signatures allowed per month.

Pros & Cons

Generated from real user reviews
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Crystal R.
CR
Tax preparer
Small-Business (50 or fewer emp.)
"Convenient, Secure, but Needs Stability Improvements"
What do you like best about Jotform Sign?

I really like the convenience of Jotform Sign, as I can access it from anywhere, which makes managing tasks on-the-go a breeze. The platform is easy to navigate, which saves me time and reduces the hassle of moving through the processes. Security is also a standout feature for me, ensuring that all my client information and contract signatures are kept safe and confidential. The ease of setup was another aspect I enjoyed, making the initial process smooth and hassle-free. Additionally, the software’s integration capabilities with other tools has been beneficial for my workflow. These features make Jotform Sign an indispensable tool in managing my client intake forms, getting contracts signed, and preparing tax returns efficiently. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I am disappointed with Jotform Sign due to its tendency to crash, which disrupts my workflow. Additionally, the time it takes to edit a page is longer than expected, making adjustments cumbersome. The automatic save function seems to need improvement, as it doesn't always perform reliably, potentially leading to lost progress during edits. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Crystal,

Thanks for sharing your experience. We're delighted to hear that Jotform Sign is helping you manage client intake forms, contracts, and tax returns efficiently while providing secure, easy-to-access tools. Regarding your feedback about crashes, editing speed, and the autosave function, we weren't able to replicate these issues during our tests. If you could share more details, it would help us get a clearer idea of what's happening.

Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

PF
UX Lead Designer
Small-Business (50 or fewer emp.)
"Robust, Reliable Form Builder with Powerful Integrations"
What do you like best about Jotform Sign?

Jotform's most helpful too is their ability to handle complex plugins like connecting to my Emil client and creating a customer profile through automation, and tools such as the ability for my customers to upload files from their computer to my form. It's a robust form builder that is easy to integrate and reliable to use. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I do think that Jotform requires a learning curve to get the most out of it, but it's free trial is a good introduction to test. It can be highly customizable, and their help center is an aid to figure out complex functionality, but at times I am left with unanswered questions. Thankfully they have a good support system that can answer my questions, but its a longer process to get to the solution. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Peter,

Thanks for your detailed review and for sharing how your experience with Jotform Sign has supported your workflow. It is great to hear that the file upload options and integrations have helped you handle more complex setups while remaining reliable and flexible for your customers.

If you have any questions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We will be happy to help and make sure you get the most out of our platform.

Paula M.
PM
Owner
Small-Business (50 or fewer emp.)
"Great idea, poor execution."
What do you like best about Jotform Sign?

The documents are very easy to send to clients and also have a pre-saved email subject and message that makes the sending process quicker. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The entire setup of Jotform Sign is poor. Each document has its own inbox where the documents are stored to show their status. While I can understand why that setup may sound good, in practice it is extremely difficult to see all my documents and the standing of each client at a glance. Many times I would be looking for a clients document to see if it was signed and because we have multiple different documents, I couldn’t find theirs and would have them just sign another document in person in paper. Another big issue is that Jotform doesn’t allow you to annotate an existing document so I was not able to upload one document (let’s say a consent form) and make changes to it like adding a price. I would have to save 10 different documents to reflect the different prices and then upload each document separately. Its extremely time-consuming. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Paula,

Thanks for your review. To ensure the integrity and security of signed documents, they cannot be modified once they have been submitted and completed. Regarding the viewing of Jotform documents, do you want to be able to search all documents using names? Can you explain a bit more how you would like to check the stored documents? Regarding editing, you cannot edit signed documents that are submitted already. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Ben S.
BS
Taxi Driver
Mid-Market (51-1000 emp.)
"Jotform Sign Makes Digital Signatures Simple, Fast, and Efficient"
What do you like best about Jotform Sign?

What I like best about Jotform Sign is how simple and intuitive it is to use. Setting up documents for signatures is quick, and the drag-and-drop interface makes it easy to place signature fields exactly where they’re needed. It saves a lot of time compared to printing, signing, and scanning documents.

I also really like how well it integrates with forms and workflows. Being able to automatically generate documents and send them out for signatures streamlines processes and keeps everything organised in one place. Overall, it’s a reliable, user-friendly tool that makes managing digital signatures straightforward and efficient. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

One small downside is that some of the more advanced features can take a little time to learn at first. While the platform is generally very user-friendly, navigating some settings or customisation options isn’t always immediately obvious. That said, once you get familiar with it, it works very well. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Ben,

Thanks for your detailed review. It's great to hear our platform helps you set up and manage your signature workflows smoothly and that the drag-and-drop experience makes things quicker for you. It's also nice to know the integration with your forms and workflows supports the way you manage your documents.

Regarding the learning curve with some advanced features, our platform does offer a wide range of options, which can take a bit of getting used to. You might find this guide helpful since it walks through how Jotform Sign works and can make navigation easier once you're familiar with it: https://www.jotform.com/help/how-to-use-jotform-sign/.

If you have questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

TM
Director of Marketing & Communication
Small-Business (50 or fewer emp.)
"Easy-to-Create, Highly Customizable Forms That Fit Our Exact Needs"
What do you like best about Jotform Sign?

The forms are very easy to create and use, and there are plenty of options for customizing fields. I also appreciate the settings available, since they let me tailor each form to the exact needs I’m looking for. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I wish there were a way to edit a PDF after I upload it for signing. Sometimes, after I’ve already added all the fields for the signer, I’ll notice a tiny typo. Instead of being able to correct it within Jotform Sign, I have to go back, edit the document elsewhere, and reupload it—then re-enter all the fields again from scratch. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Tasha,

Thanks for the great feedback. We're thrilled to hear that Jotform Sign makes it easy to create and customize forms that fit your needs, and that it's helped speed up your workflow by moving processes online. The Sign Builder does not allow you to customize an uploaded document. If you want to have a document you can edit, we suggests using a Sign Template as it is customizable to your preference. Here's a helpful guide: https://www.jotform.com/help/how-to-use-a-sign-template-and-customize-it-in-sign-builder/.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Operations Director J.
OJ
Operations Director
Small-Business (50 or fewer emp.)
"JotForm Sign Streamlined Our Paperless Contract Process"
What do you like best about Jotform Sign?

We were an all paper organization (nonprofit) until about two years ago. JotForm has been a huge blessing for us. It has allowed us to streamline a lot of our processes. JotForm Sign - in particular - as we use it for signing contracts with our ice rink, our coaches, and more. It's easy to created a e-sign document and it as great tracking history. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I wish there was a way to do bulk contracts. For example - when we send out contracts to the coaches... the contracts are exactly the same except the name of the coach and the team they are coaching. I wish there was a batch way to do this. Maybe there is and I am just not aware of it. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Operations Director,

Thanks for your 5-star review. We're glad Jotform and Jotform Sign have helped streamline your workflows and provide reliable tracking for your e-sign documents. It is now possible to bulk send the Jotform Sign. You can check this screencast link: https://link.jotform.com/xutltSWw4N for the step-by-step instruction. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

LF
CEO
Small-Business (50 or fewer emp.)
"Jotform: Intuitive, All-in-One Forms with Premium Features for Every Level"
What do you like best about Jotform Sign?

I love that it is simple to use and intuitive. I also love that it has features available to all levels that are only available as a higher premium on similar software. It offers features that allow Jotform to be a "one stop shop" instead of having to integrate multiple software programs to get the desired end result. This includes encrypted forms, signable documents, and simple, quick downloads of completed forms into shareable documents. The downloadable forms are editable before download, so you are only including the components into the document that are pertinent to the receiver. Signable documents are able to be downloaded with an audit trail. All in all, this was one of the best changes our company has made this year. It did take some time to move our current forms into Jotform, however integrating it with our needs has been very easy and if you have used similar software there is very little learning curve. We use jotform almost daily even as a smaller company. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I think the biggest challenge using Jotform is the limitation on the number of forms you can create at the different plan tiers. The nature of our business means we have many different forms that are critical to what we do but may be used only seldomly. Their current pricing tier only minimally increases the number of forms you have but has large jumps in the number of responses. We do not have large response numbers, so it would not make sense for us to go up a tier just to have the ability to make a small number of additional forms. It is frustrating to have to create a form from scratch only when needed in order to meet the form limitations of our plan. A few "perfect world" changes I would love, would be font choices, subtitles/descriptions on each type of question, and being able to add a seat without having to be the highest tier customer. These are definitely minor compared to the expanded options we have though. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Liz,

Thanks for your excellent review. We're glad Jotform has become your one-stop solution and that the intuitive features like encrypted forms, signable documents, and editable downloads are helping your company daily. Thank you for sharing your detailed feedback. Our pricing plan are designed to balance form limits with response volume, but we appreciate that this doesn't fit every use case.

If you're open to it, we'd love to learn more about your specific needs, such as how many additional forms you typically require, what your monthly response volume looks like, and which features are most important to you. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Drew M.
DM
Mid-Market (51-1000 emp.)
"Effortless E-Signing, Customizable and Efficient"
What do you like best about Jotform Sign?

I love how Jotform Sign smooth integration into typical forms elevates them. The settings are decently helpful to customize it and make it fit aesthetically as well. Attaching files is a big thing that Jotform does without requiring guests to sign in, and depositing responses neatly into a Drive folder is slick and helpful. The initial setup was very easy, and I like how we can produce forms for most folks without needing them to have access to do it themselves. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The default fonts for typed signatures are goofy and could be much better. If there was a combo field of what you typically see which is 'Print Your Name' and 'Sign' that could also be cool. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Drew,

Thanks for your positive review. We're delighted to hear that combining signatures with forms helps elevate your workflows and that the customization settings and file uploads make it easy to collect everything you need without requiring guests to sign in. Having responses organized neatly and being able to share forms broadly without extra access steps clearly adds a lot of convenience. Your support means a lot to us.

Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

Christian K.
CK
Company Owner
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Professional, trackable e-signature workflow for client agreements"
What do you like best about Jotform Sign?

We use Jotform Sign in a business workflow to send client agreements/SOWs and onboarding documents for signature. I like how quickly we can start from a template, add signer fields, send a signing request, and track progress from sent to completed. The automatic notifications and completed-document history make it easy to confirm when a client signs and keep our contract process organized. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Nothing major—there’s a small learning curve when you’re first building templates and placing fields, and occasionally we have to re-send if a signer uses a different email than expected. Once templates are set up, it’s fast and consistent. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Christian,

Thanks for your excellent review. We're glad to hear Jotform Sign helps streamline your client agreements and onboarding workflow. It's great to know the template-based setup, signer fields, tracking, notifications, and document history are making your process faster and more organized. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Hakan T.
HT
Meclis Üyesi, Hesap İnceleme Komisyonu Üyesi, TOBB Üst Kurul Yedek Üye
Computer Software
Small-Business (50 or fewer emp.)
"Easy, Intuitive E-Signing with Time-Saving Automation—But Signature Limits Can Restrict"
What do you like best about Jotform Sign?

"What I like best about Jotform Sign is how incredibly easy and intuitive it is. The drag-and-drop interface lets you quickly create documents and send them for signature, and the automation features — like automatic reminders and direct uploads to cloud storage — save a ton of time by eliminating manual follow-ups." Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

While Jotform Sign is generally intuitive and effective, one minor drawback I’ve noticed is the monthly limit on the number of signatures in the lower-tier plans. This can feel restrictive for users with higher-volume needs and may mean having to upgrade sooner than expected. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Hakan,

Thanks for your 5-star review. We're glad to hear that Jotform Sign is easy and intuitive for you. It's great to know the drag-and-drop interface and automation features like reminders and cloud uploads are helping you save time and streamline your workflow. To better understand your situation, could you let us know what your typical monthly signature volume is and what features you rely on most? You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

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Jotform Sign Features
Custom Branding
User, Role, and Access Management
Internationalization
Document Signing
Reminders and Expirations
Sign-In Process
Regulatory Compliance
Signature History and Audit
Enterprise Scalability
Contract Creation
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Jotform Sign