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Joan Reviews & Product Details

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Joan Media

Joan Demo - Joan Workplace Management Solution
Transform your workplace with Joan, the ultimate office management solution. Streamline desk bookings, equipment reservations, and parking space allocation, ensuring employees have what they need for optimal performance. Embrace the flexibility of hybrid work, enabling collaboration and efficienc...
Joan Demo - Joan Room Booking
The next generation, ultra low-power, touch screen ePaper device, designed for advanced meeting room management of enterprises. Mount it wirelessly with the Smart magnet or use a fully wired PoE dock.
Joan Demo - Joan Visitor Management
We enhance your security with advanced features, giving you and your visitors peace of mind. Plus, our modern and intuitive design leaves a lasting impression on your guests.
Joan Demo - Joan 13 Pro in Action
Designed for those who need easy meeting room management while staying lean on devices. Perfect for those who want large screens with plenty of space for information. Appreciated by companies that value elegance.
Joan Demo - Joan Desk Booking Mobile App
Experience seamless workspace management with Joan, a one-stop solution that redefines efficiency in hybrid working. With real-time tracking, intuitive bookings for desks, equipment, and parking, and a user-friendly interface.
Joan Demo - Joan 6 Pro
The next generation, ultra low-power, touch screen ePaper device, designed for advanced meeting room management of enterprises. Mount it wirelessly with the Smart magnet or use a fully wired PoE dock.
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Joan Reviews (257)

Reviews

Joan Reviews (257)

4.5
257 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and intuitive interface, which simplifies the booking process for desks and meeting rooms. Many appreciate how quickly they can check availability and make reservations, enhancing overall office productivity. However, some users note that the customer support could be improved, particularly regarding response times.

Pros & Cons

Generated from real user reviews
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Leandros D.
LD
Mid-Market (51-1000 emp.)
"Effortless Office Seat Reservation with Seamless Integration"
What do you like best about Joan?

I like that Joan is a very user-friendly software and application, making it easy to use. The onboarding process was quite easy, and the integration with Azure is very smooth for both IT administrators and end users. We use some Joan devices for booking in Teams rooms. The initial setup was straightforward with everything well-documented, simplifying the floor plan setup and booking of the office seats, as well as scheduling with tablets. Review collected by and hosted on G2.com.

What do you dislike about Joan?

I don't have anything specific to say about Joan at this time; everything is working fine. Maybe there could be an improvement on the mobile app, but it's not frequently used by the users. Maybe there could be an option for automatic login or check-in or something like that. Review collected by and hosted on G2.com.

RP
Information Technology And Services Consultant
Small-Business (50 or fewer emp.)
"Effortless Meeting Room Management with Long Battery Life"
What do you like best about Joan?

I like Joan for meeting room calendar display and booking. It allows me to see meeting room availability right on the door, and it helps a lot with blocking out rooms during unplanned meetings. I appreciate Joan's long battery life on displays, which lasts around 8 weeks or more, and the simple magnetic display mounts. The infrequent need for battery charging and the ability to easily detach and reattach displays are really convenient for me. Also, Joan integrates well with MS 365 calendar, and the setup process was simple enough. Review collected by and hosted on G2.com.

What do you dislike about Joan?

Room Display is slightly bulky but i expect that comes with the long battery life Review collected by and hosted on G2.com.

SB
Mid-Market (51-1000 emp.)
"Streamlined Meeting Room Management with Joan"
What do you like best about Joan?

I like how Joan allows us to see if a room is free without disturbing a potentially ongoing meeting. Its reliable syncing with calendars, picking up new meetings as soon as they are added, has been really beneficial. The initial setup was very easy, thanks to the guides on their website and their supportive team always being on hand to help. Review collected by and hosted on G2.com.

What do you dislike about Joan?

The battery life when not on the POE mounts could be improved, as well as the size of the Joan Pro 6. The price of the POE mounts could be reduced. Review collected by and hosted on G2.com.

PS
Small-Business (50 or fewer emp.)
"Streamlined Meeting Reservations with Easy App Access"
What do you like best about Joan?

I like that with Joan, we can reserve through the app, which is really easy. I just open the app and make reservations with one click. It's especially convenient for those times when I forget to reserve because I can do it quickly. Also, the initial setup was smooth after meeting with the representative. Review collected by and hosted on G2.com.

What do you dislike about Joan?

I don't like that it's difficult to set up recurring meetings, like adding a weekly meeting to the system. Review collected by and hosted on G2.com.

BS
IT Support Manager
Mid-Market (51-1000 emp.)
"Thank you Joan!"
What do you like best about Joan?

Joan is super easy to implement with your existing infrastructure (Google, Microsoft etc). It just works, with a ton of useful features for both admins and end users. The devices are used on a daily basis across our offices, both for pre-booked meetings and on the spot meetings. The devices are super easy to use and don't require lots of training and engagement with your users.

The support team are incredibly helpful - we had a couple of teething issues, but they were on hand and assisted with fast resolutions! Review collected by and hosted on G2.com.

What do you dislike about Joan?

Not a great deal - it's good that you can buy the devices but have to pay an annual license cost. It'd also be great if Joan gave you a more straightforward pricing tier. Its annoying that we don't get device specific customisation, as that's a tier (and price point!) up. Review collected by and hosted on G2.com.

Chad O.
CO
VP, Demand Generation
Education Management
Small-Business (50 or fewer emp.)
"Great Device, But Frustrating Support and UI Issues"
What do you like best about Joan?

The device itself is great and had been helpful and was fairly easy. Review collected by and hosted on G2.com.

What do you dislike about Joan?

Poor customer service. Constant pricing changes and more complex backend that has a poor ui/ux. Review collected by and hosted on G2.com.

RJ
Office Administrator
Small-Business (50 or fewer emp.)
"It worked out alright in the end"
What do you like best about Joan?

For how well it intergrates with our existing outlook calendar and for multiple users then we are really pleased. The unit arrived quickly, looks really good (nice having our logo on it) and the customer service video call I required was really helpful in getting everything working for our needs. We only have one meeting room to connect at the moment but it will get used frequently and having the scope to add more later could be really helpful as our business grows. Review collected by and hosted on G2.com.

What do you dislike about Joan?

Not knowing the unit was coming from outside the UK meant we had to pay a large fee to receive it from the courier which we were not expecting. We also needed out IT contractors to sort out the calendar system as this was not something we had permissions for so there was a lot of time spent trying to go through all the instructions on the website. Once we had a video call with the sales team though we were quickly up and running and the system now is easy to use. Review collected by and hosted on G2.com.

Verified User in Warehousing
AW
Mid-Market (51-1000 emp.)
"A very helpful room booking system with great features"
What do you like best about Joan?

Since we have installed Joan room booking system, to fight for a meeting room is over, and with a large room with multipe doors, we have a unit each point of entry and with the pro model, this includes a traffic light system to show from afar that its in use with the red glowing orb around the unit.

It was quite stright forward to get it configured and working, very little information had to be given to users.

The quick book feature of walk ups is conveniant.

Have had an issue with one unit, and was convinised that this was faulty and would require replacement, but after a quick remote session with a tech they not only got it running, got the software updated and stayed online until i was happy it was all working.

This is a system that is used all the time now. Review collected by and hosted on G2.com.

What do you dislike about Joan?

If a meeting finishes early, you are not able to show that the room has been released for use, but being able to extend a meeting from either the 365 calender or from the unit itself is also a good feature.

Screen and status lights on the pro model could be a little brighter. Review collected by and hosted on G2.com.

AO
Property Manager
Small-Business (50 or fewer emp.)
"It does exactly what I need it to do"
What do you like best about Joan?

I just need a basic scheduler outside of one conference room. It is simple to use by walking up and scheduling the meeting right there from the screen. It was fairly easy to set up with the help of the customer support team. I did have to call in one time, but they were able to answer my questions. Review collected by and hosted on G2.com.

What do you dislike about Joan?

The touch screen seems to be slow and lagging. We also had to buy an additional mounting bracket because the magnet wasn't strong enough. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Works Fantastic"
What do you like best about Joan?

We really like the ease of use and how easy it was integrate into the companies flow. Our meeting interruptions have gone down drastically and employees are being more careful with how long meetings run, and if they know a meeting is going to take long they can look and see who's hosting the next meeting and can reach out to see if its okay that they take a little longer than expected. Review collected by and hosted on G2.com.

What do you dislike about Joan?

In the beginning had some trouble connecting to the internet. It would only connect to a 2.4GHz wifi and we only a 5GHz. So we had to get in contact with our internet provider and explain the situation and then after about a week of having Joan we were able to connect and start to use Joan. Review collected by and hosted on G2.com.

Questions about Joan? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity almost 2 years ago

What is Joan used for?

Lawrence C.
LC
Lawrence Chu
Last activity almost 6 years ago

When are providing better hardware?

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Master the dynamics of a hybrid workplace! Streamline meeting room bookings with our innovative E-paper devices, effortlessly manage desk and parking reservations through our user-friendly mobile/desktop app, and boost security and visitor satisfaction with a contactless visitor check-in system.

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Joan Features
Calendar Scheduling
Room Booking
Room Information
Room Search
Room Usage Insights
Meeting Management
Hardware
Wayfinding
Mobile Booking
Amenities
Predefined Neighborhoods
Recurring Reservations
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Joan