Jiminny Reviews & Product Details - Page 5

I am new to my role, and have been using Jiminny to learn and upskill myself. I have used it to listen to calls, breakdown certain sections and reflect on my own perforamnce. It is easy to use and when i have not understood something i am able to go back and look at the transcript and key words etc. Review collected by and hosted on G2.com.

there is a lot of information, and it took me some time to learn all the different functions and buttons. It will take some time to learn it all and make the most of the platform. Review collected by and hosted on G2.com.

I love how more efficient I can be. Previously I was attending circa 20 client calls a week all with action points, follow-up notes and internal admin needing to be logged.

Since working with Jiminny which was easy to setup I can focus on the client relationship element of my role and reduce the amount of admin time, without reducing the quality of my work and followup! Review collected by and hosted on G2.com.

So far nothing, it's giving me all I need to excel in my role. Review collected by and hosted on G2.com.

The system is great at recording meetings via Teams, and very useful for watching back.

I like that there is a script summary I can follow when rewatching the meeting recording.

Good quality recording.

The option to speed up play back. Review collected by and hosted on G2.com.

There have been instances where upon a meeting jiminny hasn't joined - which can take a while to add the original meeting link.

The transcript doesn't always match who is saying it. Review collected by and hosted on G2.com.

I find it quite helpful as it eases the workload on a day to a day, it offers a tool for summarising calls which saves you that extra few minutes that could be spent creating more opportunuties. Review collected by and hosted on G2.com.

Sometimes it can be inaccurate, we had recently a colleague of mine having a racial slur in his summary!

Even though he did not say it, it also struggles to understand those who do not speak as they say 'Queens English', which could be something that could be improved, in addition the speed of data being colleced and transfered could be faster. Review collected by and hosted on G2.com.

I think it is great to be able to look at specific calls from either different team members or different types of clients, to expand your knowledge, learn new things & focus on other areas you wish to improve or develop on Review collected by and hosted on G2.com.

Sometimes I wish the trasnscript feature could be slightly clearer to digest Review collected by and hosted on G2.com.

I like the feedback I get on my talking points. I also like that I can go back and reference what was talked about on the call. Review collected by and hosted on G2.com.

Sometimes my clients get a little weird about the "Notetaker" popping up on calls. However, this is a very minor issue and can easily be explained. Review collected by and hosted on G2.com.

Automatically joins meetings which saves a lot of time. Accurate in terms of transcribing and summary which makes it reliable vs writing the notes myself. Overall really ease to use interface and so easy to find past meetings for review. Review collected by and hosted on G2.com.

Sometimes doesn't automatically join teams meetings Review collected by and hosted on G2.com.

I like how it lists out the action items and helps create a follow-up email to send. The summary is beneficial and how it automatically populates the summary into Hubspot speeding up the meeting follow-up, a really handy integration.

I use it on every customer meeting, and find it a beneficial addition.

I also like how easy it is to find specific sections in the meeting through the Themes.

From a personal development, the statistics are really helpful. Review collected by and hosted on G2.com.

there isn't much I have encountered that I don't like about Jiminny. Review collected by and hosted on G2.com.

It is really useful for L&D purposes to review calls and how they went. The analytics are also interesting. Review collected by and hosted on G2.com.

This is more of an internal issue but if I change my password, I get locked out of Jiminy and require IT support. Review collected by and hosted on G2.com.

The AI summary feature is the most helpful part of the tool. When I'm short on time, I can pop in there and copy and paste the summary to use as a skeleton for my follow-up to prospects after the call. Review collected by and hosted on G2.com.

It's very nitpicky but sometimes the transcriptions can be a little off. It's nothing major though. Review collected by and hosted on G2.com.