Jiminny Reviews & Product Details - Page 3

The abillity to go back and listen to my conversations. The transcript is helpful when I need to find a specific point in the meeting and listen back. Snippets are helpful to send as well to colleagues when I have questions or need them to listen to a specific part so they don't have to search or listen to the whole call. The AI meeting notes, key takeaways, and action have been vital in recording my meetings in Salesforce and quickly reviewing calls efficiently Review collected by and hosted on G2.com.

I don't think there is much I do dislike. It is a great tool and with its AI updates has been great. Review collected by and hosted on G2.com.

I appreciate Jiminny’s intuitive interface and efficient call review features, which make it easy to revisit key details from conversations. The streamlined note-taking capability helps keep track of customer interactions without missing important information. Review collected by and hosted on G2.com.

While Jiminny offers strong functionality, the AI still feels a bit underdeveloped. Its insights can sometimes be too generic, and it occasionally misses context, which limits its usefulness for complex interactions. Improvements here could make the tool even more valuable. Review collected by and hosted on G2.com.

Great tool to listen back to calls of CS reps with clients. It highlights key topics and summarizes conversations effectively. Review collected by and hosted on G2.com.

It's optimized for sales, not so much for CS. I'd love if the platform differentiated between the 2 roles. Review collected by and hosted on G2.com.

What I like most is that there is so much more to Jiminny than call recording and transcripts. The Ai driven features make prepping for and following up on calls a breeze. Specifically, the pre-drafted follow up emails are a massive time saver. When moving from back to back meetings and using any spare time for follow up, this gives me a template and reminder of what is most important for follow up. Review collected by and hosted on G2.com.

Truthfully, I haven't found any downsides yet! Review collected by and hosted on G2.com.

It's very intuitive and easy to navigate. Can quickly find what I need from a call and review on the spot. It's integration with Salesforce has been solid in comparison to similar tools I've used in the past. Review collected by and hosted on G2.com.

The AI functionality for meeting recaps can be a bit spotty from time to time. Helpful for internal use but not as helpful for external followups, shares, etc. Review collected by and hosted on G2.com.

It's ease of use, ability to replay any call on demand, and the generative AI that helps recap, review key data points, and build stronger sales cycles Review collected by and hosted on G2.com.

N/a - this product has helped both in training and review. It has become a critical part of our day to day, as well as weekly review for associates Review collected by and hosted on G2.com.

I appreciate Jiminny's intuitive interface, which makes it easy to navigate and quickly access key features. Its seamless integration with our existing tools streamlines workflows, and the platform's powerful analytics provide valuable insights to improve team performance. Review collected by and hosted on G2.com.

One downside is that some advanced features require additional setup or learning, which can be time-consuming for new users. Additionally, while the platform offers a wide range of functionalities, it occasionally feels cluttered, which could be improved with more customization options. Review collected by and hosted on G2.com.

Helps me so much on summarizing and taking actions! The AI features has been amazing!

So nice and easy to show certain parts of meetings both externally and internally.

Support as been super fast and easy to communicate with. Review collected by and hosted on G2.com.

It´s hard to set up a good structure to get "buyin intent" and keywords. Especially as in Nordics there is boths swedish and english words used in the meetings. Review collected by and hosted on G2.com.

It's fast and clean - the layout just makes sense and the speed at which the calls load is unrivaled (unless gong/chorus have had major speed upgrades in the past 4 months). Review collected by and hosted on G2.com.

Sometimes I forget if the word Jiminny has one 'n' or two. Review collected by and hosted on G2.com.

As an Account Manager, staying organized and engaged is crucial. Jiminny really helps me keep everything in order by flagging my last interactions and providing a visual timeline of my communications with clients. It also allows me to spot potential opportunities that might be at risk, making it super easy to incorporate into my daily pipeline reviews. The custom support through chat and the personalized outreach from the team truly elevate the platform. Plus, the seamless integration with my CRM enhances my visibility, making Jiminny an essential tool I rely on every day. In fact, it’s the second platform I log into after my company’s system! It has genuinely transformed how I manage my workday. Review collected by and hosted on G2.com.

At this time I have no dislikes of the platform. Review collected by and hosted on G2.com.