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Jiminny Reviews & Product Details

ES
Employee Engagement Specialist
Internet
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Jiminny?

I find it very helpful that all calls are recorded which saves the team time in trying to remember all calls and take notes. My team is now more connected and knowledge about ways we can work together to improve our conversations and sales approaches. It's a wonderful tool. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

I rarely (if ever) have an issue with Jiminny. Call quality is always consistent. Review collected by and hosted on G2.com.

What problems is Jiminny solving and how is that benefiting you?

Jiminny solves the sales problem of having to remember word for word every conversation that occurs with a prospect or client. We have the ability to listen back to consultants calls and track deals as they progress to understand the full sales cycle. It's been a gamechanger for our team. Review collected by and hosted on G2.com.

Response from Tom Lavery of Jiminny

Hi Emily,

You make such a good point about tracking the sales calls throughout the whole process, especially if you’ve got a longer sales cycle. It’s so helpful when you can learn from the buying journey from start to finish.

I’m pleased to hear you feel Jiminny is helping keep everyone connected and making it easy to share that important sales knowledge across the team. Thanks so much for taking to time to share!

Tom

Jiminny Overview

What is Jiminny?

Jiminny is the world’s most loved Conversation Intelligence platform. AI captures & analyzes all your critical go-to-market insights and automates the data instantly to your CRM. We empower your team to drive more revenue with actionable insights and informed decisions. Conversation intelligence designed to be used and enjoyed by your whole business. Sell smarter, grow faster and win more deals. Jiminny empowers revenue teams to capture and analyze critical go-to-market insights across video, voice, and email. For Reps, Jiminny automates administrative tasks, giving them more time to sell and improve performance. For Managers, Jiminny provides actionable insights to develop their teams, enabling them to gain confidence. For Executives, Jiminny allows them to trust the CRM as a source of truth for data-driven decisions and the launchpad for revenue growth. With fast onboarding, a seamless user experience, and ROI in under six months, Jiminny delivers the ultimate platform to power revenue intelligence across your entire business.

Jiminny Details
Product Website
Languages Supported
Arabic, Bashkir, Belarusian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Finnish, French, Galician, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Marathi, Mongolian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Tamil, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

SaaS Platform for Sales & Customer Success

How do you position yourself against your competitors?

Don’t drown in bells and whistles. Jiminny gives you everything you need in conversation intelligence, and nothing that you don’t. So you only pay for what you want.

Jiminny was built with the user in mind, to drive adoption and results. It is designed to be loved by reps, managers, execs and beyond - that’s why they use it every day and achieve incredible results.

Go live and achieve ROI in almost half the time of other conversation intelligence platforms, and see higher adoption too.

Win more, with Jiminny.


Seller Details
Seller
Jiminny
Company Website
Year Founded
2016
HQ Location
London, England
Twitter
@JiminnyInc
395 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
Description

Jiminny allows users to record, transcribe, and analyze calls and meetings in real-time to help capture important data points.


AC
Overview Provided by:

Recent Jiminny Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great product"
Its easy to use and easy to add to meeting where you aren't the host. I like that you can review the transcript and search it easily. It gives clea...
MH
Michael H.Mid-Market (51-1000 emp.)
4.5 out of 5
"Transcribing multiple languages and AI replies"
I really like the fact that so many languages are accurately transcribed and the ability to use AI prompts to write replies and the fact that you c...
EP
Edward P.Mid-Market (51-1000 emp.)
4.5 out of 5
"Jiminy Review"
easy to use, very helpful for meetings and recording what has happened. Love the meeting summaries.
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756 out of 757 Total Reviews for Jiminny

4.6 out of 5
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756 out of 757 Total Reviews for Jiminny
4.6 out of 5
756 out of 757 Total Reviews for Jiminny
4.6 out of 5

Jiminny Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for JiminnyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
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JF
Sr. Customer Success Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Jiminny?

Jiminny has streamlined my note taking ability and brought it to the next level. No more individual notes, trying to scribble down information during meetings. Now is the time to take meaningful notes and actions after the fact. Jiminny keeps me organized, easily incorporates into my workflows and was a snap to set up (I didn't even have to do anything). I really appreciate the ability to take 'snippets' of my customer calls and share them internally/externally seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

As with any AI, the summary is the best part. The rest of the features are a bit extra: I don't think I'd use an AI summary email or risk associated with accounts at face value. Review collected by and hosted on G2.com.

What problems is Jiminny solving and how is that benefiting you?

We're required to take notes for every customer meeting, and ensure there are accurate follow up steps for us internally (with product) and externally (with stakeholders). Jiminny easily helps solve this with automated note taking and AI summaries, integrated into our Customer Success Platform & CRM, and be able to share 'snippets' with others as needed. Review collected by and hosted on G2.com.

AM
Head of Sales (Business Intelligence)
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jiminny?

Our experience with Jiminny so far has been nothing short of fantastic. From the very first interaction with Tom, their CEO, it was clear we were in safe and capable hands. Tom’s approachable yet professional demeanor set the tone for the entire journey, and the rest of the team have delivered just as well. The sales process was smooth, transparent, and refreshingly pressure-free. There was no hard sell. Jiminny let the value of its product speak for itself, which I really appreciated.

The trial period was equally impressive. We felt well-supported and guided throughout, with any questions promptly addressed by the team. The onboarding process has been a standout as well, with everything running seamlessly and efficiently. Nikhil, Lauren, and Harry have all been fantastic, offering expert guidance and ensuring we’re making the most of the platform from the start.

Now let’s talk about the product itself. Jiminny’s AI call software has quickly become an integral part of our Sales Team’s workflow. The insights it provides are already proving to be invaluable, helping us better analyse our calls and refine our approach. The team has embraced the platform wholeheartedly, and “Asking Jiminny” has become a go-to step for reviewing deals and gaining actionable insights!

Overall, Jiminny has exceeded our expectations both in terms of the product and the people behind it. I would highly recommend Jiminny to any sales team looking to improve their processes, gain deeper insights, and ultimately drive better results. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

All upside so far! Long may this continue! Review collected by and hosted on G2.com.

What problems is Jiminny solving and how is that benefiting you?

Being able to listen to a BDM and CSM community en-masse in a way we've never been able to before.

From the earliest stages of the trial period we were gaining deal insights and making efficiency gains in terms of BDM/CSM productivity. Review collected by and hosted on G2.com.

DM
Chief Growth Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Jiminny?

Having access to all the team's calls on demand is fantastic. Being able to dive into any call, at any time to review, train or recap is amazing. It's such a huge asset for new starters too, being able to give them fingertip access to all calls speeds up the training process.

All my team are remote, Jiminny makes coaching them so easy and also allows them to easily self-coach.

I love the Team Insights, where I can see all my team calls, numbers, and durations makes reporting and tracking on KPIs a breeze.

Integration with Zoom is ace!!! Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

No downsides, I am really happy with it. Review collected by and hosted on G2.com.

Recommendations to others considering Jiminny:

If you don't have it, get it!!!! Your life will be a lot easier. Review collected by and hosted on G2.com.

What problems is Jiminny solving and how is that benefiting you?

Easy to use real-time,, or post-call coaching.

KPI Tracking.

Having on demand recordings.

Integration with our CRM Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Jiminny?

There a few things I like about Jiminny. Starting with their 'Intelligence' section in the platform. It provides you with a very clear and concise summary followed by action items. AS someone who works in sales and speaks with multiple different prospects, this not only saves me so much time but also sets a clear direction on what needs to be actioned next. It has been very accurate so far. The 'Ask Jiminny' feature is also really good, if there is anything I need from the recording and want results super quick, I can simply ask in this section and it will give me super fast, direct and accurate responses.

The support team are also very quick in getting back to you and addressing your issues - I needed to download a recording on the app on the go, they assisted me with it right away.

Also think it's great how it joins calls with 'company name notetaker'. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

In most cases I do find the 'Auto score' being incorrect. For example, I will be having discussions to uncover the Economic Buyer or Competition, but it doesn't pick this up which leads to inaccurate scoring. Review collected by and hosted on G2.com.

What problems is Jiminny solving and how is that benefiting you?

Helping me with note taking, allowing me to export specific snippets from a call to directly send over to the prospect without overwhelming them with the entire call recording, I can always look into the call in the platform and directly find what next steps need to be actioned, shows you how often specific key words were discussed, statistics on talking speed, listen ratio, patience, monologue - this is all super crucial for personal development as you can review the stats and compare to other calls.

Also find it great how I can directly watch my colleagues calls and learn from them or help them do better. Review collected by and hosted on G2.com.

MH
Senior Sales Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jiminny?

I really like the fact that so many languages are accurately transcribed and the ability to use AI prompts to write replies and the fact that you can use the AI to write out a summary depending on your sales methodology.

Its integrates into your CRM and other programs without problems and you will lean on the functions on a daily basis.

Very simple and straight forward to use Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

I would say that occasionally calls are not automatically recorded. Review collected by and hosted on G2.com.

What problems is Jiminny solving and how is that benefiting you?

Its helping the team analyze our calls see what we missed and see how we can improve and to speed up CRM tasks. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Jiminny?

It does what it's supposed to, and has great AI powered summaries and next actions. Having the ability to customize your own topics and themes into the tool provides a lot of additional value. We use it every day and have it linked to our CRM. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

It is less polished, and while setting it up you might encounter some things that need to be fixed by their engineering team. Their Customer Support is quick, and has thus far been able to solve this quite well. There are just some quirks that I wish were possible, overall innovation of the platform has been quite fast though. Review collected by and hosted on G2.com.

What problems is Jiminny solving and how is that benefiting you?

We had issues with getting a good overview of what was discussed during sales cycles. With Jiminny we are able to see into this not only within the sales team but within the company/ Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Jiminny?

I love using the snippets of my calls to share with my directors/peers, as we use call snippets frequently for training purposes. I also love using the analytics tool, to see where I can improve my conversations - in particular my talking speed and pauses between the client speaking and my response Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

My only slight gripe is I find it hard to just have a list of all of my calls - is there a way I can do this? It can be a bit tedious having to constantly set the timeframe for the calls I want to search, instead of literally just having a list of every single one of my calls - can feel a little clunky sometimes

Also sometimes it doesn't automatically connect to my calendar, it's quite hard to work out how to do this myself and i need to get IT to fix it Review collected by and hosted on G2.com.

What problems is Jiminny solving and how is that benefiting you?

Its helping us address training in the team, we are all extremely busy and its hard for our directors/seniors to shadow calls, so this is a useful tool to do so

It also helps with being compliant, as we can share calls with FCA Review collected by and hosted on G2.com.

VT
Director, Global Account Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jiminny?

Very easy to use once properly set up. Using it daily for recording of calls and listening/reading transcripts.

The integration with HubSpot is decent. Needed to fiddle with it at the start, but once set up it works seemlessly.

Documentation is sometimes not so great, but talking via chat with Customer Support usually helps (not always though).

Sharing of (snippets) recordings, and the exportable transcripts. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

Sometimes it gets out of sync with other systems and stop working. Also some numbers seems to be not accessible for some reason. Review collected by and hosted on G2.com.

What problems is Jiminny solving and how is that benefiting you?

Sharing first hand information with other colleagues via sharing a recording. Keeping track with long lasting conversations spanning over multiple calls. Review collected by and hosted on G2.com.

JS
Client Experience Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jiminny?

The automation and ease of use. The way Jiminny is automatically added to my calls so I don't need to worry about the admin of it saves me so much time and effort. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

Sometime, for a reason I don't know, Jiminny will be present in a call but won't actually record and save, saying "error". I've had this only a few times but when it happens it's really annoying as you assumed everything was working fine but now don't have access to the recording Review collected by and hosted on G2.com.

What problems is Jiminny solving and how is that benefiting you?

Jiminny is recording my conversations, which allows me to remeber the conversations I had, questions that were asked and actions that were agreed. It makes me feel safe knowing the recording will be available after to store elements of conversation I might forget or misunderstand. Ultimately this helps me to be more confident in my role and be better at client support. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Jiminny?

It's great that I can watch my meetings back. Additionally, the interface is easy to use, especially alongside other softwares such as Hubspot and RevenueHero, which all come together to streamline my operations, save me time and make my job easier. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

The only thing I would change about Jiminny is being unable to search for individual colleagues and then go back through their recent meetings and calls. Review collected by and hosted on G2.com.

What problems is Jiminny solving and how is that benefiting you?

Solving problems of assessing whether clients are attending meetings, preventing me from having to chase up colleagues for this information when all of us are busy people with tight schedules. It also allows me to go over past calls and meetings of both myself and my colleagues, which benefits me in terms of sales coaching - this was an invaluable tool when starting out as an SDR and learning how to speak on the phone with clients and pitch. Review collected by and hosted on G2.com.