The whole experience of Jiminny is great! The team is always so helpful, Slack Integration works a dream and makes our collaborations so much more effective. With the ability to highlight sections, loop in wider team members, quickly pin common themes or red flags - it has revolutionised our sales coaching and team buy in. Review collected by and hosted on G2.com.
Dislike? Very few things.. The one area I feel I am the weakest in is fully understanding all of the capabilities of the software.. I would love a Jiminny ''Crash Course'' as there is a whole lot this product does. Review collected by and hosted on G2.com.
Video Reviews
Superior product!
756 out of 757 Total Reviews for Jiminny
Overall Review Sentiment for Jiminny
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Jiminny has streamlined my note taking ability and brought it to the next level. No more individual notes, trying to scribble down information during meetings. Now is the time to take meaningful notes and actions after the fact. Jiminny keeps me organized, easily incorporates into my workflows and was a snap to set up (I didn't even have to do anything). I really appreciate the ability to take 'snippets' of my customer calls and share them internally/externally seamlessly. Review collected by and hosted on G2.com.
As with any AI, the summary is the best part. The rest of the features are a bit extra: I don't think I'd use an AI summary email or risk associated with accounts at face value. Review collected by and hosted on G2.com.
Our experience with Jiminny so far has been nothing short of fantastic. From the very first interaction with Tom, their CEO, it was clear we were in safe and capable hands. Tom’s approachable yet professional demeanor set the tone for the entire journey, and the rest of the team have delivered just as well. The sales process was smooth, transparent, and refreshingly pressure-free. There was no hard sell. Jiminny let the value of its product speak for itself, which I really appreciated.
The trial period was equally impressive. We felt well-supported and guided throughout, with any questions promptly addressed by the team. The onboarding process has been a standout as well, with everything running seamlessly and efficiently. Nikhil, Lauren, and Harry have all been fantastic, offering expert guidance and ensuring we’re making the most of the platform from the start.
Now let’s talk about the product itself. Jiminny’s AI call software has quickly become an integral part of our Sales Team’s workflow. The insights it provides are already proving to be invaluable, helping us better analyse our calls and refine our approach. The team has embraced the platform wholeheartedly, and “Asking Jiminny” has become a go-to step for reviewing deals and gaining actionable insights!
Overall, Jiminny has exceeded our expectations both in terms of the product and the people behind it. I would highly recommend Jiminny to any sales team looking to improve their processes, gain deeper insights, and ultimately drive better results. Review collected by and hosted on G2.com.
All upside so far! Long may this continue! Review collected by and hosted on G2.com.
Having access to all the team's calls on demand is fantastic. Being able to dive into any call, at any time to review, train or recap is amazing. It's such a huge asset for new starters too, being able to give them fingertip access to all calls speeds up the training process.
All my team are remote, Jiminny makes coaching them so easy and also allows them to easily self-coach.
I love the Team Insights, where I can see all my team calls, numbers, and durations makes reporting and tracking on KPIs a breeze.
Integration with Zoom is ace!!! Review collected by and hosted on G2.com.
No downsides, I am really happy with it. Review collected by and hosted on G2.com.
There a few things I like about Jiminny. Starting with their 'Intelligence' section in the platform. It provides you with a very clear and concise summary followed by action items. AS someone who works in sales and speaks with multiple different prospects, this not only saves me so much time but also sets a clear direction on what needs to be actioned next. It has been very accurate so far. The 'Ask Jiminny' feature is also really good, if there is anything I need from the recording and want results super quick, I can simply ask in this section and it will give me super fast, direct and accurate responses.
The support team are also very quick in getting back to you and addressing your issues - I needed to download a recording on the app on the go, they assisted me with it right away.
Also think it's great how it joins calls with 'company name notetaker'. Review collected by and hosted on G2.com.
In most cases I do find the 'Auto score' being incorrect. For example, I will be having discussions to uncover the Economic Buyer or Competition, but it doesn't pick this up which leads to inaccurate scoring. Review collected by and hosted on G2.com.
I really like the fact that so many languages are accurately transcribed and the ability to use AI prompts to write replies and the fact that you can use the AI to write out a summary depending on your sales methodology.
Its integrates into your CRM and other programs without problems and you will lean on the functions on a daily basis.
Very simple and straight forward to use Review collected by and hosted on G2.com.
I would say that occasionally calls are not automatically recorded. Review collected by and hosted on G2.com.
It does what it's supposed to, and has great AI powered summaries and next actions. Having the ability to customize your own topics and themes into the tool provides a lot of additional value. We use it every day and have it linked to our CRM. Review collected by and hosted on G2.com.
It is less polished, and while setting it up you might encounter some things that need to be fixed by their engineering team. Their Customer Support is quick, and has thus far been able to solve this quite well. There are just some quirks that I wish were possible, overall innovation of the platform has been quite fast though. Review collected by and hosted on G2.com.
I love using the snippets of my calls to share with my directors/peers, as we use call snippets frequently for training purposes. I also love using the analytics tool, to see where I can improve my conversations - in particular my talking speed and pauses between the client speaking and my response Review collected by and hosted on G2.com.
My only slight gripe is I find it hard to just have a list of all of my calls - is there a way I can do this? It can be a bit tedious having to constantly set the timeframe for the calls I want to search, instead of literally just having a list of every single one of my calls - can feel a little clunky sometimes
Also sometimes it doesn't automatically connect to my calendar, it's quite hard to work out how to do this myself and i need to get IT to fix it Review collected by and hosted on G2.com.
Very easy to use once properly set up. Using it daily for recording of calls and listening/reading transcripts.
The integration with HubSpot is decent. Needed to fiddle with it at the start, but once set up it works seemlessly.
Documentation is sometimes not so great, but talking via chat with Customer Support usually helps (not always though).
Sharing of (snippets) recordings, and the exportable transcripts. Review collected by and hosted on G2.com.
Sometimes it gets out of sync with other systems and stop working. Also some numbers seems to be not accessible for some reason. Review collected by and hosted on G2.com.
The automation and ease of use. The way Jiminny is automatically added to my calls so I don't need to worry about the admin of it saves me so much time and effort. Review collected by and hosted on G2.com.
Sometime, for a reason I don't know, Jiminny will be present in a call but won't actually record and save, saying "error". I've had this only a few times but when it happens it's really annoying as you assumed everything was working fine but now don't have access to the recording Review collected by and hosted on G2.com.
It's great that I can watch my meetings back. Additionally, the interface is easy to use, especially alongside other softwares such as Hubspot and RevenueHero, which all come together to streamline my operations, save me time and make my job easier. Review collected by and hosted on G2.com.
The only thing I would change about Jiminny is being unable to search for individual colleagues and then go back through their recent meetings and calls. Review collected by and hosted on G2.com.
