Jiminny Reviews & Product Details

Jiminny has streamlined my note taking ability and brought it to the next level. No more individual notes, trying to scribble down information during meetings. Now is the time to take meaningful notes and actions after the fact. Jiminny keeps me organized, easily incorporates into my workflows and was a snap to set up (I didn't even have to do anything). I really appreciate the ability to take 'snippets' of my customer calls and share them internally/externally seamlessly. Review collected by and hosted on G2.com.

As with any AI, the summary is the best part. The rest of the features are a bit extra: I don't think I'd use an AI summary email or risk associated with accounts at face value. Review collected by and hosted on G2.com.

Our experience with Jiminny so far has been nothing short of fantastic. From the very first interaction with Tom, their CEO, it was clear we were in safe and capable hands. Tom’s approachable yet professional demeanor set the tone for the entire journey, and the rest of the team have delivered just as well. The sales process was smooth, transparent, and refreshingly pressure-free. There was no hard sell. Jiminny let the value of its product speak for itself, which I really appreciated.

The trial period was equally impressive. We felt well-supported and guided throughout, with any questions promptly addressed by the team. The onboarding process has been a standout as well, with everything running seamlessly and efficiently. Nikhil, Lauren, and Harry have all been fantastic, offering expert guidance and ensuring we’re making the most of the platform from the start.

Now let’s talk about the product itself. Jiminny’s AI call software has quickly become an integral part of our Sales Team’s workflow. The insights it provides are already proving to be invaluable, helping us better analyse our calls and refine our approach. The team has embraced the platform wholeheartedly, and “Asking Jiminny” has become a go-to step for reviewing deals and gaining actionable insights!

Overall, Jiminny has exceeded our expectations both in terms of the product and the people behind it. I would highly recommend Jiminny to any sales team looking to improve their processes, gain deeper insights, and ultimately drive better results. Review collected by and hosted on G2.com.

All upside so far! Long may this continue! Review collected by and hosted on G2.com.

Having access to all the team's calls on demand is fantastic. Being able to dive into any call, at any time to review, train or recap is amazing. It's such a huge asset for new starters too, being able to give them fingertip access to all calls speeds up the training process.

All my team are remote, Jiminny makes coaching them so easy and also allows them to easily self-coach.

I love the Team Insights, where I can see all my team calls, numbers, and durations makes reporting and tracking on KPIs a breeze.

Integration with Zoom is ace!!! Review collected by and hosted on G2.com.

No downsides, I am really happy with it. Review collected by and hosted on G2.com.

I love using the snippets of my calls to share with my directors/peers, as we use call snippets frequently for training purposes. I also love using the analytics tool, to see where I can improve my conversations - in particular my talking speed and pauses between the client speaking and my response Review collected by and hosted on G2.com.

My only slight gripe is I find it hard to just have a list of all of my calls - is there a way I can do this? It can be a bit tedious having to constantly set the timeframe for the calls I want to search, instead of literally just having a list of every single one of my calls - can feel a little clunky sometimes

Also sometimes it doesn't automatically connect to my calendar, it's quite hard to work out how to do this myself and i need to get IT to fix it Review collected by and hosted on G2.com.

Very easy to use once properly set up. Using it daily for recording of calls and listening/reading transcripts.

The integration with HubSpot is decent. Needed to fiddle with it at the start, but once set up it works seemlessly.

Documentation is sometimes not so great, but talking via chat with Customer Support usually helps (not always though).

Sharing of (snippets) recordings, and the exportable transcripts. Review collected by and hosted on G2.com.

Sometimes it gets out of sync with other systems and stop working. Also some numbers seems to be not accessible for some reason. Review collected by and hosted on G2.com.

It's great that I can watch my meetings back. Additionally, the interface is easy to use, especially alongside other softwares such as Hubspot and RevenueHero, which all come together to streamline my operations, save me time and make my job easier. Review collected by and hosted on G2.com.

The only thing I would change about Jiminny is being unable to search for individual colleagues and then go back through their recent meetings and calls. Review collected by and hosted on G2.com.

It is intuitive, great functions, easy to use

I really like the option to create short videos out of the calls, to share it with the different stakeholders

And how to integrate it with other tools we use internally

Love also some updates this year: like the AI features and summaries. They work really well Review collected by and hosted on G2.com.

The more features the better!

There are some minor features that need some enhacement - like the AI integrations, but little by little we see a lot of improvement. Like the actions, I see sometimes the listed items twice, for instance Review collected by and hosted on G2.com.

Thanks to the recording, I can really focus on the conversation I am having with my clients. I do not need to worry about misunderstanding, misheard or just missing a piece of information. I know I will find it in the recording! Also all the tools that the platform offers makes my life easier, especially for follow ups. Review collected by and hosted on G2.com.

The only downside is that it's not always very accurate with all accents and languages. Review collected by and hosted on G2.com.

What I like best about Jimminy is how user-friendly and intuitive the platform is. It makes it easy to track conversations, analyze data, and gather insights to improve performance. The real-time coaching feature is incredibly helpful, allowing me to give feedback to my team instantly. Overall, it’s been a game-changer for productivity and communication! Review collected by and hosted on G2.com.

One downside of Jimminy is that sometimes the call transcription isn't always 100% accurate, especially with background noise or accents, which can make it difficult to rely on for certain conversations. Additionally, the integration with some other tools could be smoother. However, these are minor issues compared to the overall value the platform provides. Review collected by and hosted on G2.com.

Jiminny’s AI-powered call analysis is a standout feature. The ability to quickly identify areas for improvement, from structure to tonality, has made our coaching more precise and actionable. The nudge feature is also incredibly helpful, allowing us to track the impact of training in real time and make ongoing adjustments. The platform’s efficiency has saved us countless hours by streamlining call reviews and making training more accessible for the entire team. Review collected by and hosted on G2.com.

While Jiminny is incredibly useful, one area for improvement could be in the customisation of reports. Sometimes the data presentation feels a bit limited, and having more flexibility to tailor reports to our specific KPIs would be beneficial. However, whenever we feedback to Jiminny, their response is always positive and they take action to make modification requests really quickly. Review collected by and hosted on G2.com.