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IT-Conductor Reviews & Product Details

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about IT-Conductor?

Easy and quick installation to get up and running. Small footprint Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

So far nothing, the product is providing the information that we are looking for. Review collected by and hosted on G2.com.

What problems is IT-Conductor solving and how is that benefiting you?

monitoring the SAP system proactively, allowing the software to do the work that was done manually in the past. Review collected by and hosted on G2.com.

IT-Conductor Overview

What is IT-Conductor?

Enterprise grade IT/SAP Service Management solution in the Cloud providing End-User Experience Monitoring, App & Infrastructure Monitoring, Impact Analysis, Root Cause Analysis, Notification & IT Process Automation. IT-Conductor Automates so your IT Operations can Accelerate!

IT-Conductor Details
Languages Supported
English
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Product Description

IT-Conductor SaaS platform remotely orchestrates complex IT operations. When applied to the automation of Application Performance Management, enterprise customers have realized savings up to 90% of the time and cost, while gaining a valuable global Remote Trusted Advisor.


Seller Details
Year Founded
2014
HQ Location
Cupertino, CA
Twitter
@ITConductor
52 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®

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Overview Provided by:

Recent IT-Conductor Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Top class, practical, fast and knowledgeable support, advice (and alerts too)"
Linh and the guys are extremely knowledgable, quick to help and keen to provide more insights towards making our systems more stabile, reliable etc.
Ravi C.
RC
Ravi C.Enterprise (> 1000 emp.)
4.0 out of 5
"IT-Conductor offer server comparison feature which is useful to work with multi-region Azure Tenants"
IT-Conductor operated on a secured proxy server behind a customized firewall that can be defined by us. It actively retrieves a set of instructions...
LR
Larry R.Enterprise (> 1000 emp.)
5.0 out of 5
"IT Conductor - Making an IMPACT!"
Automation capabilities with this platform are robust, and have already replaced many manual tasks for the customers we have implemented the soluti...
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IT-Conductor Media

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15 out of 16 Total Reviews for IT-Conductor

4.8 out of 5
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IT-Conductor Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for IT-ConductorQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Ravi C.
RC
Cloud Engineer
Information Technology and Services
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IT-Conductor?

IT-Conductor operated on a secured proxy server behind a customized firewall that can be defined by us. It actively retrieves a set of instructions for carrying out monitoring & automation of our Azure workloads. It also follows brilliant RBAC which dedicates access to objects based on their class, operation type and object values. This offers extensive granular control over all the available functionalities while performing operations in our Azure regions. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

Since IT-Conductor uses proxy and does not access our monitored system directly, we need to ensure that we stop the gateway so that it will block their access completely. These monitored systems are configured using IT-Conductor agent and so there is no direct user login approach. This can get tedious & complex at times as we work with multiple Tenants to govern our project requirements. Review collected by and hosted on G2.com.

What problems is IT-Conductor solving and how is that benefiting you?

All our multi-tenant data structures are safely stored in a relational database management system offered by IT-Conductor. To enhance the security further, we define our application security layer to access customer data. It follows sequential tree schematics for our hierarchical data which is easy to navigate, perform comparisons and comprehend our performance metrics in the Azure platform. Drilldown is convenient with this approach and it can effectively monitor the availability of all user-defines services along with infrastructure components that supports our Azure Tenants. Review collected by and hosted on G2.com.

Verified User in Dairy
AD
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IT-Conductor?

Linh and the guys are extremely knowledgable, quick to help and keen to provide more insights towards making our systems more stabile, reliable etc. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

Nothing - they are a pleasure to work with Review collected by and hosted on G2.com.

What problems is IT-Conductor solving and how is that benefiting you?

Gives us quick and practical alerts around system stability, availablilty etc. And whenever we do have an issue, they bring great knowledge and experience to bear to help us fix the problem quickly and thoroughly. Review collected by and hosted on G2.com.

James M.
JM
SAP Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about IT-Conductor?

IT-Conductor was agentless, so we didn't have to install an agent on each server which most of the alternative solutions required. We needed to monitor over 200 systems quickly and did not want to spend weeks to get up and running. In this platform, we relied on built in features for system discovery, health checks, alerting, and recovery and just needed to spend time on configuration.

This is a cakewalk compared to SAP's Solution Manager. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

Nothing, this greatly helped us cut down on time. Review collected by and hosted on G2.com.

What problems is IT-Conductor solving and how is that benefiting you?

We are migrating systems and needed to monitor performance of the source and target system. Because there was so many systems we did not want to install an agent on each machine and did not find many tools that could do it. When you have to go through so many SIDs, install, and configure each agent it takes awhile and you need a dedicated team to manage it. I think most teams are turning to automation these days to be efficient with resources. Review collected by and hosted on G2.com.

Ryan K.
RK
Director Of Marketing And Business Development
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IT-Conductor?

I'm very impressed by this platform and how the organization offers application performance management as a service. Coverage is in depth and works with most SAP ecosystems our team supports, including NetWeaver, ABAP, JAVA, PI/PO, BusinessObjects, MS SQL Server, DB2 UDB, HANA, ASE, and SAP MaxDB. A few templates were included which made getting set up fairly easy.

We have been using their service for our clients and it has saved them a lot of time in managing day to day activities. Some have been downsizing members of their staff this year and IT-Conductor has filled the gap nicely. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

They already can integrate with other applications but if it more complex or requires additional customization there may be a charge. Review collected by and hosted on G2.com.

What problems is IT-Conductor solving and how is that benefiting you?

Are are extending our offering with the service as it fits a unique gap. Review collected by and hosted on G2.com.

TK
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IT-Conductor?

IT-Conductor has been a tremendous value to us, in ensuring stability of our system. It helped us save cost in infrastructure since we do not have to invest in additional hardware that would have been incurred if we choose other monitoring product. It also enable our team members to be more productive and perform other functions since IT-Conductor does not require any dedicated resource to maintain and monitor. And best of all - it is dynamic - unlike other tool which is in ‘this is it, this is what you get’. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

None I can think of. The benefits far outweigh anything else so I can't complain. Review collected by and hosted on G2.com.

What problems is IT-Conductor solving and how is that benefiting you?

This allowed us to be more flexible with our infrastructure and we can adapt easily. Review collected by and hosted on G2.com.

Robert S.
RS
Head Of Service Management
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IT-Conductor?

Have explored other tools: Solution Manager, Dynatrace, Flexbridge, Xandria, AppDynamics

Each tool is can be used for similar functions but is slightly different in what it does and how it is approached. Most require installing and configuring on each system and a dedicated team to manage the tool, and is specialized towards a particular landscape. IT-Conductor has reduced our reliance on dedicated teams and saves time with setup, which can be lengthy. I like that the tool is highly flexible in the functionality and can adapt to work with different technologies . Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

It could use a dark theme, there is only a white background at the moment. Review collected by and hosted on G2.com.

What problems is IT-Conductor solving and how is that benefiting you?

We no longer need a dedicated team to perform particular monitoring tasks. Review collected by and hosted on G2.com.

Sanjeet G.
SG
Information Technology Operations Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IT-Conductor?

Does not require a tutorial or lengthy guide before install, and not intimidating to start using. Didn't have to make changes on each server individually.

The entire landscape was managed quite easily. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

Have used it for a few months now, it has been good so far. It works well for what it is supposed to do. Review collected by and hosted on G2.com.

What problems is IT-Conductor solving and how is that benefiting you?

Evaluating health checks and diagnostics with performance among servers, apps, networks, middleware, etc...

We are also preventing critical issues with potential threats with cybersecurity. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about IT-Conductor?

There's a wide range of customizations available. The team behind the tool know the pain points of SAP Administration, and are on a continuous journey of pushing out features that are meaningful to those who use it. Minimizing noise from the logs is a great help to focus on things that matter. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

It takes some time and practice to learn how to unleash the full potential of the tool. But the great thing is that its tailor-made at the start so you can hit the ground running, right after onboarding. Review collected by and hosted on G2.com.

Recommendations to others considering IT-Conductor:

Great tool for minimizing noise from daily tasks and alerts so you can focus on projects and more value added activities. Review collected by and hosted on G2.com.

What problems is IT-Conductor solving and how is that benefiting you?

Have worked with them on a bespoke system refresh project. Every company has their own way of performing refreshes, and IT Conductor has managed to tick all the boxes needed that's specific to a customer. Identifying redundant tasks and automating them has been key to reducing the time and effort spent to finish a system refresh. This allows any company to increase the frequency of refreshes and refresh several systems almost simultaneously because of the quick turnaround. Review collected by and hosted on G2.com.

JB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IT-Conductor?

I'm an independent Basis Consultant who used SID-Refresh on a BW System Refresh for a client. I'm fascinated how well it works. It is truly a high quality solution that deserves to be known around the world! Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

I am happy to recommend this to others who would rather use this on a quarterly basis instead of taking time away from the team. Review collected by and hosted on G2.com.

What problems is IT-Conductor solving and how is that benefiting you?

Automating the systems and copying data during the refresh. This is done within a day now. Review collected by and hosted on G2.com.

LR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about IT-Conductor?

Automation capabilities with this platform are robust, and have already replaced many manual tasks for the customers we have implemented the solution for. Review collected by and hosted on G2.com.

What do you dislike about IT-Conductor?

Nothing was to dislike about the platform. It takes a little time for familiarization, but that is to be expected. Review collected by and hosted on G2.com.

What problems is IT-Conductor solving and how is that benefiting you?

Automation capabilities with this platform are robust, and have already replaced many manual tasks for the customers we have implemented the solution for. Review collected by and hosted on G2.com.