Intershop Commerce Platform Features
What are the features of Intershop Commerce Platform?
Merchandising/Marketing
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO
Order Process
- Checkout Process
- Payment Processing
- Inventory Management
Multi-Channel Support
- Omnichannel
Platform
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
Top Rated Intershop Commerce Platform Alternatives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Intershop Commerce Platform Categories on G2
Filter for Features
Merchandising/Marketing
Storefront Design Tools | Based on 29 Intershop Commerce Platform reviews. Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience | 72% (Based on 29 reviews) | |
Product Visualization | Based on 28 Intershop Commerce Platform reviews. Ability to display and manage photos, 3D views, videos etc for each product | 73% (Based on 28 reviews) | |
Recommendations / Personalization | Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc This feature was mentioned in 28 Intershop Commerce Platform reviews. | 77% (Based on 28 reviews) | |
Promotions and Discounts | Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. This feature was mentioned in 28 Intershop Commerce Platform reviews. | 92% (Based on 28 reviews) | |
Shopping Cart Abandonment | Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. 28 reviewers of Intershop Commerce Platform have provided feedback on this feature. | 82% (Based on 28 reviews) | |
Product Reviews | As reported in 28 Intershop Commerce Platform reviews. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products | 75% (Based on 28 reviews) | |
SEO | As reported in 27 Intershop Commerce Platform reviews. Provides tools to drive traffic to pages via organic search | 74% (Based on 27 reviews) |
Product Catalog
Content Management | As reported in 27 Intershop Commerce Platform reviews. Ability to add/update products, product pricing, product information and other content included on eCommerce site. | 78% (Based on 27 reviews) | |
Product Configuration | Ability to all users select options to configure the product or select product options. For example, color, size, etc. This feature was mentioned in 27 Intershop Commerce Platform reviews. | 86% (Based on 27 reviews) | |
Product Search and Filtering | As reported in 27 Intershop Commerce Platform reviews. Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting | 83% (Based on 27 reviews) | |
Intangible Products | See feature definition | Based on 27 Intershop Commerce Platform reviews. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. | 73% (Based on 27 reviews) |
Order Process
Checkout Process | See feature definition | As reported in 28 Intershop Commerce Platform reviews. Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. | 90% (Based on 28 reviews) |
Shipping Options | As reported in 27 Intershop Commerce Platform reviews. Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. | 90% (Based on 27 reviews) | |
Tax Display and Processing | As reported in 27 Intershop Commerce Platform reviews. Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. | 90% (Based on 27 reviews) | |
Payment Processing | Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. 28 reviewers of Intershop Commerce Platform have provided feedback on this feature. | 87% (Based on 28 reviews) | |
Order Management | Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. This feature was mentioned in 27 Intershop Commerce Platform reviews. | 82% (Based on 27 reviews) | |
Returns / Refunds | Functionality to allow users to process returns/refunds either via self service or contacting customer service. This feature was mentioned in 26 Intershop Commerce Platform reviews. | 69% (Based on 26 reviews) | |
Inventory Management | Displays inventory levels of products in real time. Displays inventory by location if required. 28 reviewers of Intershop Commerce Platform have provided feedback on this feature. | 77% (Based on 28 reviews) | |
Multi-Channel Fulfillment | Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. This feature was mentioned in 26 Intershop Commerce Platform reviews. | 80% (Based on 26 reviews) |
Multi-Channel Support
Omnichannel | Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. This feature was mentioned in 27 Intershop Commerce Platform reviews. | 85% (Based on 27 reviews) | |
Mobile | Features that enable customers to easily to shop for products using a mobile device. 27 reviewers of Intershop Commerce Platform have provided feedback on this feature. | 77% (Based on 27 reviews) | |
Social Commerce | Based on 27 Intershop Commerce Platform reviews. Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. | 64% (Based on 27 reviews) | |
Customer Service | As reported in 27 Intershop Commerce Platform reviews. Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. | 72% (Based on 27 reviews) | |
Store Locator | Enable customers to locate and navigate to physical locations by zip code, city or GPS This feature was mentioned in 27 Intershop Commerce Platform reviews. | 71% (Based on 27 reviews) | |
3rd-Party Store Integration | Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels 27 reviewers of Intershop Commerce Platform have provided feedback on this feature. | 72% (Based on 27 reviews) | |
B2B | As reported in 26 Intershop Commerce Platform reviews. Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. | 91% (Based on 26 reviews) |
Platform
APIs | Based on 27 Intershop Commerce Platform reviews. System provides well documented API's that can be used to integrate to any 3rd Party or internal system. | 87% (Based on 27 reviews) | |
Customization | Product provides tools to customize web store front, business process, etc. to meet unique business needs. This feature was mentioned in 27 Intershop Commerce Platform reviews. | 88% (Based on 27 reviews) | |
Integrations to Add-on Tools | Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. 27 reviewers of Intershop Commerce Platform have provided feedback on this feature. | 77% (Based on 27 reviews) | |
User Management | Based on 27 Intershop Commerce Platform reviews. Enables customers to update their own user information, settings and preferences. | 86% (Based on 27 reviews) | |
Reporting / Analytics | Provides standard and ad-hoc reporting ability to meet business requirements 27 reviewers of Intershop Commerce Platform have provided feedback on this feature. | 74% (Based on 27 reviews) | |
Security | As reported in 27 Intershop Commerce Platform reviews. Software provides appropriate tools and certifications to protect against fraud and malicious attacks | 88% (Based on 27 reviews) | |
Multi-Site Management | Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. 27 reviewers of Intershop Commerce Platform have provided feedback on this feature. | 88% (Based on 27 reviews) | |
Admin Access Rights | Based on 27 Intershop Commerce Platform reviews. Provides ability to control editing rights by product category, geography etc. | 89% (Based on 27 reviews) | |
Test-to-Product Migration | As reported in 27 Intershop Commerce Platform reviews. Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site | 79% (Based on 27 reviews) | |
Internationalization | As reported in 27 Intershop Commerce Platform reviews. Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation | 90% (Based on 27 reviews) | |
Cross Browser Support | Based on 27 Intershop Commerce Platform reviews. Enables store or site to provide the same user experience in all browsers and browser versions. | 82% (Based on 27 reviews) | |
Performance and Reliability | Based on 27 Intershop Commerce Platform reviews. Software performs well and runs with minimal unscheduled downtime | 86% (Based on 27 reviews) |
Omnichannel Features
Retail Management | The ability to manage the operations of a retail storefront and integrate storefront operations with other channels. | Not enough data | |
POS Integration | The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels. | Not enough data | |
Social Media Integration | Tools to integrate social media channels with other commerce channels to create a seamless experience for customers. | Not enough data | |
Customer Service Integration | The ability to integrate customer service into all channels. | Not enough data | |
Marketing Tools | The ability to integrate marketing tools into all channels. | Not enough data | |
E-commerce Integration | Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels. | Not enough data | |
ERP Integration | The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels. | Not enough data |
Reporting
Reports & Analytics | Tools to present data collected from various channels in a digestible way to help business owners make informed decisions. | Not enough data | |
Data Transfer Tools | The ability to transfer data between channels in order to streamline operations. | Not enough data |
Headless Commerce
Decoupling | Ability to disconnect the front office from the back office of an e-commerce platform This feature was mentioned in 26 Intershop Commerce Platform reviews. | 88% (Based on 26 reviews) | |
REST APIs | Provide APIs that allow for interaction with RESTful web services This feature was mentioned in 26 Intershop Commerce Platform reviews. | 88% (Based on 26 reviews) | |
Data Orchestration | Capture and manage data from multiple sources and syncronize it with the front end and back end 26 reviewers of Intershop Commerce Platform have provided feedback on this feature. | 81% (Based on 26 reviews) | |
Customization | As reported in 26 Intershop Commerce Platform reviews. Allows developers to customize the platform using multiple programming languages | 81% (Based on 26 reviews) | |
Extensibility | As reported in 26 Intershop Commerce Platform reviews. Include prebuilt integrations with multiple systems such as ERP and CRM | 79% (Based on 26 reviews) |
