Insightful Reviews & Product Details

I’ve had an excellent experience with Insightful (formerly known as Workpuls). Their platform is incredibly convenient for remote workers, offering accurate tracking of hours worked and productivity monitoring. It’s trustworthy and ensures that you have clear visibility into your weekly work hours, which is invaluable for staying organized and efficient.

What truly stands out is their exceptional customer support. Whenever I encountered a technical issue, their team was quick to assist and resolve it. They’re also highly receptive to feedback, demonstrating a genuine commitment to continuously improving their product and services.

If you’re looking for a dependable, user-friendly solution for remote work management, Insightful is a fantastic choice. Their dedication to providing an accurate and seamless experience sets them apart! Review collected by and hosted on G2.com.

The only drawback for me is that the platform is currently only available for use on a desktop. I would love to see a mobile-friendly option in the future, allowing users to clock in and manage their work from a cell phone as sometimes our work is on the road and we don't have access to our computers. Expanding this feature would make it even more versatile and accessible for different avenues of work. The way we nagivate around this currently is with a manual clock-in to our administator.

Overall, it’s a reliable and effective tool that I highly recommend, with great potential for even further enhancements! Review collected by and hosted on G2.com.

We start researching about Insightful at the end of September 2024, after looking for similar solutions such as HubStaff, Time Doctor, Mera Monitor, etc. We're starting Insightful's one-week trial at the last week of October. Between these time, we're preparing the trial rollout and actively consulting with the salesperson to make sure we can utilize the trial the most. Currently we're at the phase of one-month subscription review and we plan to jump to annual subscription. I (as admin) use Insightful everyday to track staff attendance, each team's productivity, and mostly used productive & unproductive app. Turns out we use Ms. Teams the most, averaging 1 hour and 40 mins per staff each day.

Insightful makes productivity reporting made simple for our company (we are a startup of 10-15 staff, which the majority works remotely). We can know each staff work time, productive and unproductive time, how much application usage within each team and project, and through timeline view we can know what each staff throughout the day are active at. We can compare productivity trends data using custom day range. I much prefer their data visuals comparing to other similar apps.

Insightful also fulfills our requirement in terms of staff accountability. Managers can know whether each staff are working on the tasks they are claiming using each staff's captured screenshots. This is a top requirement for us. For our managers, Insightful can become a tool to check whether someone is currently online right now using real-time insights tab.

Implementing Insightful is also quick in my experience. Within their trial period of a week, all our staff are able to use and track their time on Insightful's desktop app.

Their CS also quickly answers my queries and solve my problems. During onboarding time, the salesperson always answer my questions and we can also meet on video calls when requested. Review collected by and hosted on G2.com.

None for the dislike so far. Feature requests from us are to have our tasks and projects on Monday.com directly integrated with Insightful and a mobile app to track time since some staff are working on the road and using their tablet devices. Review collected by and hosted on G2.com.

I love how Insightful makes it easy to track productivity and manage remote teams effectively. The automatic time tracking and detailed reports give me a clear view of project progress without micromanaging, and the intuitive interface is a plus. Additionally, Insightful’s ability to analyze work patterns helps improve efficiency and streamline our workflow. It’s definitely a valuable tool for anyone looking to optimize team productivity! Review collected by and hosted on G2.com.

What I find challenging about Insightful is the occasional lag when generating detailed reports, especially for larger teams. Also, the initial setup process can feel a bit complex, particularly when configuring permissions and specific team tracking settings. It would be great if there were more customization options in the dashboard for specific reporting needs Review collected by and hosted on G2.com.

The interface is intuitive and user-friendly, making it easy for employees and administrators to navigate and use the software effectively. The software is straightforward and simple to use, which minimizes the learning curve and allows users to quickly become proficient. These features collectively make Insightfull a robust and efficient choice for employee monitoring. It is also very affordable compared to other systems on the market. Review collected by and hosted on G2.com.

My only gripe is the fact that when you move an employee from one group to another the new manager would not see the historical data of the employee. There should be an option to keep the records when an employee moves from one manager to another. Review collected by and hosted on G2.com.

What I really like about Insightful is how I am able to easily set up applications or websites that should be tracked as productive, and flag others as not productive. Also, Insightful enables me to set up alerts for any suspicion website or app that is against my company's policy. Their customer support are always on standby and ready, in just a few minutes to pick up and help resolve complaints or issues.

My company uses Insightful everyday for monitoring and productivity purposes. And it is very easy to use. Speaking of Integration, my company requested that Insightful also add ClickUp to part of the apps that can be integrated on Insightful, and they did, in no time.

So far, Insightful has been fast, efficient, and stable. The implementation process works as expected.

As someone who works in the tech space, I can say that Insightful is very user-friendly. Review collected by and hosted on G2.com.

For now, I've not found anything that I dislike about Insightful. Review collected by and hosted on G2.com.

Insightful is great to help our HR team keep track of what our employees our doing, how much time is spent doing what, what time is spent productive/unproductive/etc. Review collected by and hosted on G2.com.

A little bit more on the pricier side but worth the investment Review collected by and hosted on G2.com.

The software is nice and easy to use. What I appreciate is the support I had a problem with my account and I am pissed but the support is beneficial. They really take time and have patience with me that i really appreciate. Big THANK YOU to Luka and Vlad. Review collected by and hosted on G2.com.

I had an error but they helped me figure it out and resolved it. Review collected by and hosted on G2.com.

They have a good UI, its a nice layout with solid reporting UI. Review collected by and hosted on G2.com.

Basic functionalities like zoom integrations do not work. Support is taking way too long to get us an answer, we've had an open ticket from the time we signed with them (2 months). Review collected by and hosted on G2.com.

Their products and offerings and the presentation from team Review collected by and hosted on G2.com.

Should be more in easier way to implemant Review collected by and hosted on G2.com.

The instructions for install onto client computers is clear and easy. Control from admin account is straight-forward. We are developing our own content categories, as we are using for a research project; the interface to do so is quite easy to use. We will update this set of comments later if possible, as we will use this for some time. Our rep hase been *highly* responsive (over email) to requests for instruction/update, and has done zoom-call instruction sessions several times. Review collected by and hosted on G2.com.

None so far; we do not have a lot of experience down-loading data or analyzing it yet. Review collected by and hosted on G2.com.