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INAP Reviews & Provider Details

INAP Overview

What is INAP?

INAP is a high-performance managed cloud and infrastructure provider.

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Provider Description

INAP is a high-performance managed cloud and infrastructure provider.


Seller Details
Seller
INAP
Year Founded
1996
HQ Location
Reston, VA
LinkedIn® Page
www.linkedin.com
559 employees on LinkedIn®
Ownership
NASDAQ: INAP

Recent INAP Reviews

Justin 🚀 V.
JV
Justin 🚀 V.Enterprise (> 1000 emp.)
0.0 out of 5
"Beware INAP - They Will Keep Billing Even If You Cancel"
It was handy having a cloud desktop to RDP into and share access to some applications.

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1 INAP Reviews
0.0 out of 5
1 INAP Reviews
0.0 out of 5
G2 reviews are authentic and verified.
Justin 🚀 V.
JV
Member
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about INAP?

It was handy having a cloud desktop to RDP into and share access to some applications. Review collected by and hosted on G2.com.

What do you dislike about INAP?

The per-seat pricing kept increasing. When we asked to decommission all servers for 6/30/2021, they put 6/31/2021 (a date that doesn't exist) in the ticket. I could not update the ticket on the INAP site; it kept crashing on multiple browsers. Grace (Customer Success Associate) assured me the billing would be canceled at the same time and copied Sales Rep, Alex (who never responded to any messages). The server was deleted a day late, and they billed me anyway.

I now have a ticket in to delete the billing because I can't delete it from the "self-service" portal and am hoping they will refund our bill. Review collected by and hosted on G2.com.

What problems is INAP solving and how is that benefiting you?

We used INAP (SingleHop) as a bridge for our customers as we took our desktop application to the cloud. Review collected by and hosted on G2.com.

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