ID.me
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ID.me
By ID.Me
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4.7 out of 5 stars
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ID.me Reviews & Product Details - Page 5

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ID.me Overview

Editedit
What is ID.me?

ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million users, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

ID.me Details
Discussions
ID.me Community
Languages Supported
English, Haitian, Hindi, Japanese, Central Khmer, Korean, Spanish, Tagalog, Thai, Vietnamese, Chinese (Traditional)
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Product Description

ID.me connects instantly to authoritative data sources to efficiently verify if a customer is an eligible member of the targeted segment.

Seller Details
Seller
ID.Me
Year Founded
2010
HQ Location
McLean, US
Twitter
@IDme
18,934 Twitter followers
LinkedIn® Page
www.linkedin.com
1,024 employees on LinkedIn®
LN
Overview Provided by:
Lindsey Nolan

Recent ID.me Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Program Manager"
Having a dedicated person to work with at ID.Me to help problem solve, address issues, find new opportunities.. an overall advocate for your busine...
Read more
Jill T.
JT
Jill T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Highly Recommend ID.me"
ID.me is easy to use! Within seconds I can adjust the discount level, include or exclude products, and turn the feature on or off (not that we turn...
Read more
Gary P.
GP
Gary P.Mid-Market (51-1000 emp.)
4.5 out of 5
"Excellent source for new customers and providing authenticated promotions"
Network is super strong and the engagement of those customers is even stronger. This is something our customers were actually seeking out and are ...
Read more
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ID.me Media

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54 ID.me Reviews

4.7 out of 5
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54 ID.me Reviews
4.7 out of 5
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Overall Review Sentiment for ID.meQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Hardware
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ID.me?

ID.me offers a key verification component for Miltary & Frontline consumer segment that HP Shopping is targeting within the private channel affinity space. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

Still early in the verification partnership < 3mo to provide additional info. Review collected by and hosted on G2.com.

What problems is ID.me solving and how is that benefiting you?

Ability to have white-listed verification of key consumer segments, allowing HP Shopping to provide targeted & enhanced offers specific to these buying segments. Review collected by and hosted on G2.com.

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Kristina S.
KS
Senior Director, Digital Marketing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ID.me?

Responsive partner. Decent marketing activation opportunities. Knowledgable of their customer base. Growth. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

I only wish I had the opportunity to use ID.me in countries other than the US! Review collected by and hosted on G2.com.

Recommendations to others considering ID.me:

Nothing comes to mind. Review collected by and hosted on G2.com.

What problems is ID.me solving and how is that benefiting you?

Valuable audience activation (Military audience in particular) that we would not have otherwise been able to reach. Review collected by and hosted on G2.com.

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Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ID.me?

They are quick to respond and easy to work with from implementations to account management. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

There seems to be a high turnover, so our contacts are constantly changing. Review collected by and hosted on G2.com.

What problems is ID.me solving and how is that benefiting you?

We use ID.me for several offer validation services such as military, first responder, teacher, and healthcare offers. Review collected by and hosted on G2.com.

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Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ID.me?

The product has been successful for our brand, and we have had productive calls with our customer success manager. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

We haven't run into any issues with the product or our partnership thus far. Review collected by and hosted on G2.com.

What problems is ID.me solving and how is that benefiting you?

We are reaching new customers every month and consistently bringing in revenue from using ID.me. Review collected by and hosted on G2.com.

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Verified User in Online Media
AO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ID.me?

New way to attract customers and expand reach. Sales and client managers were very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

Every time we had a conversation a new email thread was created, making it difficult to follow the conversation. Would also be helpful to give me partners a set-up checklist to make sure all fields and items are complete. Review collected by and hosted on G2.com.

What problems is ID.me solving and how is that benefiting you?

New customer acquisition. Review collected by and hosted on G2.com.

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Verified User in Consumer Electronics
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ID.me?

ID.me has a very helpful, knowledgeable team that makes setup and maintenance easy. They also have an easy-to-use product and a large audience. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

I would like to be able to customize that button at checkout Review collected by and hosted on G2.com.

What problems is ID.me solving and how is that benefiting you?

We're acquiring new customers and establishing brand affinity for customers in these identity groups Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ID.me?

My eCommerce business is able to provide benefits to certain groups while avoiding fraud. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

The plugin requires a lot of customization in order to make it work within our checkout flow. Review collected by and hosted on G2.com.

Recommendations to others considering ID.me:

Great solution for anyone looking to advertise to new groups and prevent fraud. ID.me team is awesome! Review collected by and hosted on G2.com.

What problems is ID.me solving and how is that benefiting you?

Removing fraud and advertising to new groups Review collected by and hosted on G2.com.

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Erica L.
EL
Ecommerce
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ID.me?

It was so easy to integrate with Shopify Plus! It is a great channel to bring in new customers! Review collected by and hosted on G2.com.

What do you dislike about ID.me?

I have not found anything that I do not like as of yet. Review collected by and hosted on G2.com.

What problems is ID.me solving and how is that benefiting you?

Acquiring new customers Review collected by and hosted on G2.com.

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Verified User in Luxury Goods & Jewelry
AL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ID.me?

The ability to connect deeper with our consumers by offering them special discounts and rewards. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

Currently, we do not have the full integration into the system, so we don't have data insights. Review collected by and hosted on G2.com.

What problems is ID.me solving and how is that benefiting you?

Allows us to better our omni-channel experience by offering our military and service member discount online. Review collected by and hosted on G2.com.

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Verified User in Apparel & Fashion
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ID.me?

Ability to easily offer discounts to different segments of verified purchasers Review collected by and hosted on G2.com.

What do you dislike about ID.me?

It is difficult to not be able to schedule discounts if there is an increase for a certain period of time, for a specific promotion. Review collected by and hosted on G2.com.

What problems is ID.me solving and how is that benefiting you?

We are now able to offer discounts to our first responders, military, etc. This helps ease customer service and the promo codes that are sent out to our customers. Review collected by and hosted on G2.com.

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