They are always jumping in to help us make our goals with the platform possible. Review collected by and hosted on G2.com.
At first it was very complex to be able learn the platform. I was given it from someone else to manage and wish there was a formalized tool kit to help me get acclimated with the platform. Review collected by and hosted on G2.com.
30 out of 31 Total Reviews for HubEngage
Overall Review Sentiment for HubEngage
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It is very user friendly. Team members are able to easily navigate the app to find what they are searing for, and it is easy for us to create quick posts that will show in the news Feed. Review collected by and hosted on G2.com.
At times it can be difficult to target direct audiences. We have to create segments based off of job codes, departments, or locations, so it can be difficult to hand-pick who can see a post. Review collected by and hosted on G2.com.
The admin portal is pretty easy to navigate and interact with.
Yash has been a great partner.
Email the support email as proven to be very benefical in getting fixes quickly. Review collected by and hosted on G2.com.
I don't use any of the insight features and just download user reports to get the analytics we want/need.
Some features/settings/functions are not very user friendly - especially the translation function in some areas. When UI/UX suggestions are made, it sometimes takes weeks/months to see improvement.
Could use some more filters under "Users".
Wish we could be notified when posts are reported or flagged.
Wish the desktop layout come be customizable/tailored to our brand/style. Review collected by and hosted on G2.com.
A Multi-channel Employee Engagement Platform. For instance, using ToE (Tun on Engagement), you can arrange giving feedback, providing gift cards or get creative with AI powered content. It leads to team building, community building, leadership, satisfaction survey. You can obtain news, use video, image, storytelling, and so on. You have variety of channels to communicate, not just sharing docs through HubEngage. Apart from web platform, or Intranet, of course, mobile app will make things easier, and convenient. Review collected by and hosted on G2.com.
Too much embedded videos and images made the platform a bit complicated, where to start from. Review collected by and hosted on G2.com.
Features, Gamification, Social Stream; the varrying channels within the platform are great. Love the different vehicle options such as mobile, desktop, digital displays. Review collected by and hosted on G2.com.
Formatting issues are the biggest downfall for the platform--inability to post photos in a carousel like on IG; videos needing to be manually pressed to play; thick borders around the image; when crafting emails extra spaces are added or formatting will be altered.
Also, being able to load our brand kit would be great for emails where we can easily pick from our brand colors, fonts, logos, etc. Review collected by and hosted on G2.com.
The team is great to work with and the platform is simple but effective! Review collected by and hosted on G2.com.
The simplicity of the system sometimes has it's limits us in some situations but the team is great at filling in any gaps! Review collected by and hosted on G2.com.
This platform gives our employees across five locations the opportunity to be more connected. Review collected by and hosted on G2.com.
Our onboarding to the platform was lacking. Almost everything takes two clicks to get into which is wasted movement. Review collected by and hosted on G2.com.
I appreciate that HubEngage allows us to reach all of our employees where they are! Employees can get the latest news, sign up for events, and take trainings all from their police vehicle, garbage truck or desk! We are now all connected with the same news and updates. Review collected by and hosted on G2.com.
The system has glitches and quirks that the HubEngage team quickly irons out but with 5200 employees accessing the platform at all hours of the day, we receive IT tickets and continuous feedback from employees which is often cumbersome to manage. Review collected by and hosted on G2.com.
HubEngage is a truly unique multi-channel employee engagement patform. For example, the Turn on Engagement feature allows you to organize feedback, offer gift cards and experiment with AI powered content. It is ideal for building teams, communities, developing leaders, and conducting satisfaction surveys. You can share news, videos, images and other content. The platform provides a variety of communication channels that extend beyond document sharing. Our favorite feature is the ability to encourage employees to recognize one another, which significantly improves the workplace environment. Furthermore, it is extremely easy to use. Review collected by and hosted on G2.com.
We requested a self recogniton feature for administrators a few months ago, but it was not yet available. We are pleased to see that our feedback was taken into account, and feature has now been implemented. Review collected by and hosted on G2.com.
This app has been a great way to have staff interact across all of our locations. We really appreciate the recognitions hub.
The HubEngage team is always quick to provide support when we need it which we appreciate. Review collected by and hosted on G2.com.
The only thing I can think of is that the app navigation has been slightly confusing for some of our staff. For example, submitting a social vs. submitting content gets confused. Review collected by and hosted on G2.com.
Hubengage is super efficient. Great way to keep distractions out of site and concentrate. Love the UI and love the team behind it most. Review collected by and hosted on G2.com.
How it's not mass adopted. I hate that it's massively underrated - more people should know about it. Should be rivaling Apple and OpenAI and NVIDIA if the works knew how great a prouct it is. Review collected by and hosted on G2.com.
