Housecall Pro Pros and Cons

Everything.............................. Review collected by and hosted on G2.com.

The only thing I can think of that would make them undeniably the in this industry. Is if the software could integrate with a collection agency and automate it for clients that fail to pay there invoices. If this software was able to that. I believe all other software would have shut down. No other software providers would be able to keep up. No other software company not even service titan is able to do that. As a business owner of an HVAC company. Field service tech. This is what ever field service company is looking for. Review collected by and hosted on G2.com.

The ease of going through the system. The app is easy to use for me and my cleaners. Review collected by and hosted on G2.com.

I do not like having to pay more to add more contractors. I would prefer to not do that as I will be adding more over the next year and it signifactily inceases my pricing. Review collected by and hosted on G2.com.

Housecall Pro makes it easy to manage the day to day operations with scheduling, invoicing, and receiving payments. They are constantly lisenting to their customers and providing updates/features that make it easier to run and grow a home service business. Review collected by and hosted on G2.com.

I think the reporting could use some improvement as some things don't report consistently/matchup with quickbooks reporting. Review collected by and hosted on G2.com.

This platform has been super helpful as a new business owner and just getting my business off the ground housecall pro has really set my mind at ease, from easy estimations that can easily turn into invoices and bill my clients all right there in my dashboard. The fact that this has been free to use has also been so helpful as a new business owner and paying for so many things as it is this as made my life a little more stress free.. Review collected by and hosted on G2.com.

I'm not sure yet. I'm still getting use to the software and learning all the features so I haven't really had anything that I don't like as of yet Review collected by and hosted on G2.com.

We use Housecall Pro for everything company wide. Such as scheduling, payroll, creating estimates, communication with customers and job tracking. I would highly reccommend this program over the others such as Service Titan. Review collected by and hosted on G2.com.

The only complaint I have is inventory tracking. Review collected by and hosted on G2.com.

Housecall Pro has completely changed how we do our business! The customer service agents are always super fast and helpful. The system is so easy to use, and really helps us stay organized. Also love that it integrates with Quickbooks!! Review collected by and hosted on G2.com.

No complaints, we love all the current features we have! Review collected by and hosted on G2.com.

We have had a good experience with the onboarding process and someone is always available to answer any questions we may come across. Everyone from HCP has been very nice and helpful. This program has been a huge blessing for our growing company. Review collected by and hosted on G2.com.

There are some things we cannot customize as we would like to so we have to have some changes on how we normally go about doing things. Review collected by and hosted on G2.com.

Everything is in one space. Whether we are following up with potential customers or repeat customers, house call Pro handles each aspect. Review collected by and hosted on G2.com.

In two plus years of using the platform, we have not found any issues that we can honestly say we dislike. Review collected by and hosted on G2.com.

The best thing I enjoy is the reation of the client. There are virtually no problems with price resistance, and the invoice gets paid right away in 95% of the cases. Review collected by and hosted on G2.com.

Sometimes the texting system doesn't work. Review collected by and hosted on G2.com.

Housecall Pro has the features I would expect and need for my small business. It encourages our team to work together and is very efficient. Having equivalent access to all the features in the app as you do on the desktop is very important to our company. I wish I would have found out about Housecall Pro sooner. Review collected by and hosted on G2.com.

I can't think of anything I dislike about it. The pipeline was such an amazing upgrade that it just brings the whole program to the next level. I love Housecall Pro! Review collected by and hosted on G2.com.