Housecall Pro Features
What are the features of Housecall Pro?
Before the Job
- Calendar
- Dispatch
- Roles
- Booking
On the Job
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
After the Job
- Reports
- Analytics
- Invoicing
- CRM Integrations
Notifications
- Confirmations & Reminders
- Scheduling Notifications
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Before the Job
Calendar | As reported in 97 Housecall Pro reviews. Uses the calendar tool to determine field workers who are free for the job. | 87% (Based on 97 reviews) | |
Dispatch | Notifies field service workers of their upcoming assignments. 96 reviewers of Housecall Pro have provided feedback on this feature. | 88% (Based on 96 reviews) | |
Roles | Allows users to see tasks according to permissions and roles. 90 reviewers of Housecall Pro have provided feedback on this feature. | 86% (Based on 90 reviews) | |
Booking | As reported in 90 Housecall Pro reviews. Allows clients to book jobs through the desktop page or within the app. | 86% (Based on 90 reviews) |
On the Job
Location | As reported in 91 Housecall Pro reviews. Tracks employee location to ensure timeliness. | 88% (Based on 91 reviews) | |
Employee Communication | As reported in 91 Housecall Pro reviews. Enables communication within the app from manager to field service employee. | 84% (Based on 91 reviews) | |
Behavior Monitoring | As reported in 79 Housecall Pro reviews. Monitors behavior in the field. | 71% (Based on 79 reviews) | |
Client Notifications | Notifies clients, should any delays or mishaps occur. 96 reviewers of Housecall Pro have provided feedback on this feature. | 87% (Based on 96 reviews) | |
Field Sales | Includes some ability to serve as a sales and ordering application. 59 reviewers of Housecall Pro have provided feedback on this feature. | 81% (Based on 59 reviews) |
After the Job
Reports | As reported in 89 Housecall Pro reviews. Creates reports that reflect field performance either as a team or individually, to review productivity. | 80% (Based on 89 reviews) | |
Analytics | Based on 89 Housecall Pro reviews. Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. | 81% (Based on 89 reviews) | |
Invoicing | As reported in 92 Housecall Pro reviews. Sends invoices through the software and allows clients to pay on the spot. | 93% (Based on 92 reviews) | |
CRM Integrations | As reported in 77 Housecall Pro reviews. Integrates with CRM software to monitor all aspects of the customer relationship. | 80% (Based on 77 reviews) |
Collection
Authentification | Provide multiple methods of user authentication such as social media accounts. This feature was mentioned in 21 Housecall Pro reviews. | 78% (Based on 21 reviews) | |
Review Forms | Generate review forms and questionnaires to gather feedback from users. This feature was mentioned in 21 Housecall Pro reviews. | 87% (Based on 21 reviews) | |
Personalization | As reported in 21 Housecall Pro reviews. Ability to personalize review forms and questionnaires based on user type. | 81% (Based on 21 reviews) | |
Engagement | Based on 22 Housecall Pro reviews. Allow users to share, like/dislike, and comment on reviews. | 79% (Based on 22 reviews) | |
Community Q&A | As reported in 20 Housecall Pro reviews. Consumers can ask questions about products and request feedback from peers. | 83% (Based on 20 reviews) |
Moderation
Reviewer Validation | Based on 20 Housecall Pro reviews. Checks to ensure the reviewers are real people who used the products. | 85% (Based on 20 reviews) | |
Response Types | Evaluate consumer feedback to ensure that it's authentic and relevant. 20 reviewers of Housecall Pro have provided feedback on this feature. | 85% (Based on 20 reviews) | |
Legal Agreements | Define and implement terms and conditions for privacy, copyright, or intellectual property. This feature was mentioned in 20 Housecall Pro reviews. | 85% (Based on 20 reviews) |
Use Cases
E-commerce | Based on 20 Housecall Pro reviews. Reviews can be collected directly from e-commerce platforms or online stores. | 78% (Based on 20 reviews) | |
Retail | Reviews can be distributed across multiple channels (online, in store, etc.). This feature was mentioned in 20 Housecall Pro reviews. | 77% (Based on 20 reviews) | |
Customer Service | Allow consumers to provide feedback while interacting with customer service representatives. 20 reviewers of Housecall Pro have provided feedback on this feature. | 88% (Based on 20 reviews) |
Administration
Incentives | As reported in 20 Housecall Pro reviews. Provide incentives for reviewers, such as coupons and gift cards. | 73% (Based on 20 reviews) | |
Syndication | Manage syndication to distribute reviews across multiple channels. 20 reviewers of Housecall Pro have provided feedback on this feature. | 74% (Based on 20 reviews) | |
Insights | Analyze data points such as page views, average rating, or consumer sentiment. This feature was mentioned in 20 Housecall Pro reviews. | 76% (Based on 20 reviews) | |
Content | Support multiple types of user generated content such as text, video, or photos. This feature was mentioned in 20 Housecall Pro reviews. | 76% (Based on 20 reviews) | |
Sampling | Manage product samples used for promotional purposes. 19 reviewers of Housecall Pro have provided feedback on this feature. | 77% (Based on 19 reviews) |
Display Options
Badges | Generate multiple types of badges based on user ratings. This feature was mentioned in 19 Housecall Pro reviews. | 74% (Based on 19 reviews) | |
Widgets | Create reviews widgets that can be embedded on websites and online stores. 19 reviewers of Housecall Pro have provided feedback on this feature. | 76% (Based on 19 reviews) | |
Integration & APIs | As reported in 19 Housecall Pro reviews. Provide APIs or direct integration with e-commerce software and website builders. | 80% (Based on 19 reviews) | |
Marketing | Manage marketing campaigns, as well as SEO, SERP, and A/B testing. This feature was mentioned in 19 Housecall Pro reviews. | 79% (Based on 19 reviews) |
Operations
Roofing Design | Provides a platform for creating, collaborating on, and/or sharing design plans. | Not enough data | |
Roofing Estimating | Provides roofing-industry-specific cost estimating, takeoff, and bid management functionalities. | Not enough data | |
Business Operations | Facilitates the efficient and centralized management of roofingbusiness operations. | Not enough data |
Resource Management
Supply Management | Streamlines the management and coordination of supplies and resources utilized on roofing projects. | Not enough data | |
Field Service Management | Enables the dispatching and coordination of roofingtechnicians and field forces. | Not enough data | |
Contractor Management | Simplifies the prequalification, hiring, and management of general and subcontracors for roofing projects. | Not enough data |
Notifications
Confirmations & Reminders | Ability to send confirmation and reminder emails & texts 38 reviewers of Housecall Pro have provided feedback on this feature. | 91% (Based on 38 reviews) | |
Appointment Follow-Up | Ability to send automated follow-up emails/texts upon conclusion of appointment This feature was mentioned in 36 Housecall Pro reviews. | 92% (Based on 36 reviews) | |
Scheduling Notifications | Receive a notification whenever a customer schedules an appointment 37 reviewers of Housecall Pro have provided feedback on this feature. | 91% (Based on 37 reviews) |
Settings
Time Zone Detection | As reported in 34 Housecall Pro reviews. Automatically detects the time zone of both parties to avoid booking mistakes | 89% (Based on 34 reviews) | |
Availability Settings | Ability to set preferred availability to ensure appointments are only booked during approved times 31 reviewers of Housecall Pro have provided feedback on this feature. | 89% (Based on 31 reviews) | |
Blocked Time Settings | Ability to block off additional time between appointments for travel or preparation This feature was mentioned in 33 Housecall Pro reviews. | 87% (Based on 33 reviews) |
Personalization
Branding | Personalize booking page with custom logos and colors to match branding This feature was mentioned in 34 Housecall Pro reviews. | 86% (Based on 34 reviews) | |
Links | As reported in 32 Housecall Pro reviews. Personalize a booking link to share with customers | 85% (Based on 32 reviews) |
Integrations
Multi- Calendar Integration | As reported in 34 Housecall Pro reviews. Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc. | 84% (Based on 34 reviews) | |
Website Integration | Provides the ability to be embedded into websites This feature was mentioned in 30 Housecall Pro reviews. | 81% (Based on 30 reviews) | |
Payment Acceptance | Based on 36 Housecall Pro reviews. Integrates with payment processing software to accept payment from customers | 89% (Based on 36 reviews) | |
Video Conferencing | As reported in 26 Housecall Pro reviews. Integrates with video conferencing tools to allow for virtual appointments | 76% (Based on 26 reviews) | |
Communication | As reported in 34 Housecall Pro reviews. Integrates with SMS providers or instant messaging platforms to communicate directly with customers | 83% (Based on 34 reviews) |
Generative AI
AI Text Generation | Based on 23 Housecall Pro reviews. Allows users to generate text based on a text prompt. | 83% (Based on 23 reviews) | |
AI Text Summarization | Based on 31 Housecall Pro reviews. Condenses long documents or text into a brief summary. | 78% (Based on 31 reviews) |
