Housecall Pro Pros and Cons

I had been a servicemonster client for around a decade,very little change,when they did upgrade (ie Google calendar sync) it was useless to me. However their customer service was excellent.

Housecall pro is an application based program it started with limited options with a promise to grow

I am very pleased to say that they have kept their promise and continue to get "gooder n gooder" Thierry customer service is also excellent. Even my limited technology employees have mastered it, the notifications, and navigation is very helpful, the credit card processing is not only the lowest , but finest. Review collected by and hosted on G2.com.

Banking and QB sync is still lacking however I have faith this is a feature soon to be addressed,as expressed by cs Review collected by and hosted on G2.com.

I love the postcard and email marketing. I love the fact that my customer gets at least seven logo impressions of my business per transaction. I love how easy it is to use. Review collected by and hosted on G2.com.

There is not much I don't like. At first, there were issues with QuickBooks integration. However their excellent customer service bent over backwards and fixed every issue for me Review collected by and hosted on G2.com.

HouseCall Pro turns our life much more simple to manage our schedule for our Cleaning Company. Simple, very proactive, excellent customer service and great price. Highly recommend! Review collected by and hosted on G2.com.

Nothing! The best part about this software is that it is cloud-based making it available where ever you go. The customer support is unparalleled. The interface is smooth and intuitive, the ease of scheduling & rescheduling is streamlined, the stats/tags make tracking customers and sales hassle-free. Furthermore, by design, the software makes communication with customers extremely easy and effortless. Review collected by and hosted on G2.com.

It is a huge time saver! I no longer have to add customers into a separate database. It automatically texts and emails appointment reminders and thank you's.

Low credit card rates

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Sometimes, the software glitches for the techs in the field when using it on their iphones. Sometimes, they are unable to upload job pictures or change the line items. Review collected by and hosted on G2.com.

Very responsive support team. I have used them often while getting started. The support team has a very fast response with actual solutions. They are also very responsive and attentive to improvement suggestions.

The software is very intuitive and helpful for the tech in the field and for anyone administering in the office. The sheer volume of automated features that allows techs to manage their jobs and owners to manage their sales makes it a must have software for any small business. Review collected by and hosted on G2.com.

I honestly cannot think of a single facet of HouseCall Pro's team or software that I do not like. There are additional features I would like to see but I haven't been disappointed yet. Everything I have asked for has been included within a reasonable time or is being addressed. Review collected by and hosted on G2.com.

The platform is easy to use, and it makes record keeping a breeze! Review collected by and hosted on G2.com.

Some features can only be accessed from a computer. Review collected by and hosted on G2.com.

First I will tell you that this product has the best tech support out there. They will do anything and everything they can to make sure it works how you need it to. The mobile phone app is by far the best feature. The other features such as scheduling and invoicing are also very easy to use. Overall this has saved us so much money! Review collected by and hosted on G2.com.

There is very little to dislike. They are continuously making improvements to the app so even if there is something you don't like it gets updated and fixed quickly. Interacting with the tech support is the best way to resolve any dislikes and they do it so fast and easy you don't feel it is a dislike in the first place. Review collected by and hosted on G2.com.

The software has many desirable features that a small business can benefit from, and the customer service is knowledgeable, quick to respond, and very professional. Review collected by and hosted on G2.com.

While there are many great features, some of them are missing key abilities that can sometimes be more of a hindrance than a help. Also, the reporting capabilities are somewhat lacking. Review collected by and hosted on G2.com.

I like that I can access my entire schedule and all of my customers from my phone. Review collected by and hosted on G2.com.

There is not much I don't like. The customer service is always there to fix my issues Review collected by and hosted on G2.com.

Easy to use. Connects to all calendars and quickbooks. Review collected by and hosted on G2.com.

Cost for additional employees is to high. Review collected by and hosted on G2.com.