Hotjar | by Contentsquare Reviews & Product Details

- Good service to record videos of how clients interact with your website

- Easy to deploy using Google Tag Manager

- Script very lightweight, we haven't noticed negative impact on website speed

- Heatmaps can be very interesting for e-commerce projects, we use this a lot

- You can filter using UTM tags what visits will be recorded, also you can trigger recording for custom events

- You can filter visits to watch via Devices, Sources, Audience characteristics, etc. This can help if you need to monitor one traffic channel Review collected by and hosted on G2.com.

- Limitations even on paid plans are very severe. You have very limited visits to record even on paid plans

- No mobile app to monitor on the go

- No A/B testing tool Review collected by and hosted on G2.com.

I’ve been using Hotjar for several years now, and it has become an indispensable tool for our team. The insights we gain from Hotjar’s heatmaps, session recordings, and feedback polls are invaluable. Here are a few reasons why I highly recommend Hotjar:

User-Friendly Interface: Hotjar’s interface is intuitive and easy to navigate, making it accessible for team members of all technical levels.

Comprehensive Heatmaps: The heatmaps provide clear visualizations of user interactions, helping us understand what captures our users’ attention and where they might be encountering issues.

Detailed Session Recordings: The session recordings allow us to see exactly how users navigate our site, which has been crucial for identifying and fixing usability issues.

Effective Feedback Tools: The feedback polls and surveys are easy to set up and provide direct insights from our users, helping us make informed decisions.

Excellent Customer Support: Whenever we’ve had questions or needed assistance, Hotjar’s support team has been responsive and helpful.

Overall, Hotjar has significantly improved our ability to understand and enhance our users’ experience. It’s a must-have tool for any team looking to optimize their website or app. Review collected by and hosted on G2.com.

Nothing. I'm happy with the tool, and the freemium option is nice for small startups like Vizologi https://vizologi.com/ Review collected by and hosted on G2.com.

Being able to watch back recordings and see heatmaps Review collected by and hosted on G2.com.

I think more support is needed to help users get set up in a way that is useful for them to gain insights Review collected by and hosted on G2.com.

Once you go through the easy install, you get so much possibilities to enquire your users and gain valueble insight. Review collected by and hosted on G2.com.

It is a quite an expensive tool. Feedback is very usefull, but you do have to pay for it. Review collected by and hosted on G2.com.

In Hotjar maily like Heatmaps. The heat maps are like maps that show where people are looking and clicking on our website. It helps me see what section users click the clicks more, and how much time they spend with it. This helps make our website better for visitors.

Website integration on Hotjar is easy.

Easy to use and track the analytics.

Hotjar customer support is also very supportive. Review collected by and hosted on G2.com.

In my opinion, Hotjar is going on a good track. So I don't dislike hotjar. Review collected by and hosted on G2.com.

Hotjar is incredibly intuitive, offering valuable heatmaps, session recordings, and feedback tools that help us better understand user behavior and improve our website performance. Review collected by and hosted on G2.com.

Sometimes session recordings are slow to load. Review collected by and hosted on G2.com.

Hotjat can track visitors data on where they come from, which landing page they land on, and what their actions are on the landing page once they arrive. I can visualize the navigation of incoming website visits. This way I can know if my landing page is helpful to users coming to it. Review collected by and hosted on G2.com.

Hotjar has limited options compared to other marketing and analytics tools. Its price is a bit high. In my opinion they can give data to 3000 users for $171 Review collected by and hosted on G2.com.

Hotjar gives us data in 20-25 min frequency which is amazing. Also, Implementing hotjar on website via GTM is pretty easy.

Data analysis of sessions and clicks helps to see performance of the pages. Review collected by and hosted on G2.com.

Hotjar increases load time of your website. which is a disadvantage Review collected by and hosted on G2.com.

We have recently started using the upgraded version of Hotjar and it is amazing. Very easy to implement and use.

The recordings are very helpful in figuring out what the user experience looks like. I most love the heatmaps as they help us improve our copywriting. Review collected by and hosted on G2.com.

I don't understand how Hotjar prioritizes the recordings- Like which session to record or not. We faced many issues in the free version as the recorded sessions were always irrelevant or from countries we don't target. Review collected by and hosted on G2.com.

The heatmaps are just fantastic! Imagine having the ability to see your website through your users' eyes, understanding their clicks, scrolls, and movements. This is what Hotjar's heatmaps offer. It's almost like being able to read minds. Review collected by and hosted on G2.com.

Tha dashboard experience can be likened tool that one cluttered drawer everyone has at home - full of useful stuff, but you need to rummage. A more steamlined navigation would save so much time. Review collected by and hosted on G2.com.