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HoneyBook Reviews & Product Details

Vanessa L.
VL
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HoneyBook?

It keeps track of everything. Im able to use it on my phone too Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

theres nothing to dislilke. Ive been using honeybooks for years Review collected by and hosted on G2.com.

What problems is HoneyBook solving and how is that benefiting you?

I love that they updated the software. Its easy to use Review collected by and hosted on G2.com.

HoneyBook Overview

What is HoneyBook?

HoneyBook is the centralized clientflow management platform that empowers independent businesses to deliver remarkable client experiences and operate with confidence. Core Features: - Invoices - Proposals - Online payments - Scheduling - Contact form and lead management - Branded brochures - Bookkeeping - Quickbooks integration - Automatic payment reminder - Client portal + login

HoneyBook Details
Product Website
Languages Supported
English
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Product Description

HoneyBook helps you book your ideal client faster, more frequently, and with less legwork

How do you position yourself against your competitors?

HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With our business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. Its like your own personal assistant.

Small business owners and freelancers have tripled their bookings and saved multiple hours a day using HoneyBook tools.

Start a free trial today!


Seller Details
Seller
HoneyBook
Company Website
Year Founded
2013
HQ Location
San Francisco, CA
Twitter
@honeybook
4,482 Twitter followers
LinkedIn® Page
www.linkedin.com
319 employees on LinkedIn®
Description

HoneyBook is the leading clientflow management platform for independent businesses. By combining tools like billing, contracts, and client communication, HoneyBook helps business owners get organized so they can provide top-tier service at every step. Founded in
013, HoneyBook is based in San Francisco and funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors.


shay r.
SR
Overview Provided by:

Recent HoneyBook Reviews

Megan N.
MN
Megan N.Mid-Market (51-1000 emp.)
5.0 out of 5
"A Great Client Portal Site!"
I love everything about this site. It has been a GAME changer for my business. The creators actually listen to our thoughts to make it better and i...
Sindy V.
SV
Sindy V.Small-Business (50 or fewer emp.)
3.0 out of 5
"Limited for Advanced Needs"
Automations are good and can save time. System works well to keep track of prospects and clients.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Love it! Best application to stay organize with on-boarding process."
I love that it allows me to create templates for each stage of my on-boarding process for my client.
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HoneyBook Media

HoneyBook Demo - Invoice
Invoicing Example For HoneyBook
HoneyBook Demo - Contract
Contract Example for HoneyBook
HoneyBook Demo - Proposals
Proposal Example for HoneyBook
HoneyBook Demo - Scheduler
Scheduler Example for HoneyBook
HoneyBook Demo - Automations
Automation Example For HoneyBook
Play HoneyBook Video
Play HoneyBook Video
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Have you used HoneyBook before?
Yes

Video Reviews

175 out of 176 Total Reviews for HoneyBook

4.5 out of 5
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175 out of 176 Total Reviews for HoneyBook
4.5 out of 5
175 out of 176 Total Reviews for HoneyBook
4.5 out of 5

HoneyBook Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HoneyBookQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Sindy V.
SV
Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about HoneyBook?

Automations are good and can save time. System works well to keep track of prospects and clients. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

Internal automations are not enough and even using Zapier it falls short.

The smart file feature is not straightforward and duplicating contracts and you have to add them as a template in the main files instead of just being able to duplicate the contract within the workspace of the client.

Project dates sync with your calendar for entire days so adding dates in HB will block off your calendar completely and if you have a scheduling system connected to your calendar it is a complete mess. Review collected by and hosted on G2.com.

What problems is HoneyBook solving and how is that benefiting you?

Client management and communication and automations. Review collected by and hosted on G2.com.

Megan N.
MN
Owner
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HoneyBook?

I love everything about this site. It has been a GAME changer for my business. The creators actually listen to our thoughts to make it better and it shows. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

I cannot think of anything major that I do not like Review collected by and hosted on G2.com.

What problems is HoneyBook solving and how is that benefiting you?

I needed a client portal, along with a place to send invoices and other forms. And this had everything in ONE space. Review collected by and hosted on G2.com.

DE
Business Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HoneyBook?

Everything! There is so much to love about HoneyBook; picking just one thing is hard. The most powerful tool for me is the customizable automations. They save me so much time and ensure nothing falls through the cracks. From the scheduler and email templates to the lead forms, everything works seamlessly to create a solid workflow. This saves time, makes you look more professional, and helps you stay on top of your game. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

I'm a big believer that there's always room for improvement. HoneyBook does a fantastic job of listening and engaging with their users, constantly updating and implementing features based on user feedback. While there's nothing major to dislike, I'm always excited to see what enhancements they roll out next. Review collected by and hosted on G2.com.

What problems is HoneyBook solving and how is that benefiting you?

HoneyBook provides a unique CRM tailored for small to medium creative businesses, offering a customizable and easy-to-use platform. They actively engage with their customers to continuously improve their features. With a wide variety of tools and customization options, HoneyBook allows professionals to create workflows that cater to their specific business needs. The seamless integrations with other platforms make my life much easier and help me keep track of everything effortlessly. The time-saving tools are invaluable, and the more I use HoneyBook, the better it gets. Review collected by and hosted on G2.com.

Erika S.
ES
Photographer / Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HoneyBook?

I love how easy it is to use HoneyBook, and how streamline it is to get a client booked, installments paid, and keep everything organized for each project. It is also so nice automated reminders for payments are sent to my clients which keeps my business running smoothly. I use Honeybook with every single client, and have watched my revenue grow. The initial set up took a little bit of time to do, but Honeybook has great customer service to help with that. I will never go back to invoicing on my own. It is far too easy and keeps my business looking and feeling professional every step of the way. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

The only thing I would love to see Honeybook add would be an interface for clients to collaborate on. I currently use Samepage for the planning and documenting. If Honeybook had something like that, I would never ever ever leave. Ever. Review collected by and hosted on G2.com.

What problems is HoneyBook solving and how is that benefiting you?

Keep track of my projects, when payments are due, and signing contracts. Review collected by and hosted on G2.com.

Diane S.
DS
Owner/Photographer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HoneyBook?

The interface is super easy to navigate. You can get pretty creative with templates and such to interface really well with your branding. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

Some things that seem so simple.... are overly complicated. Also I would love it if there was more integration with my website. For instance, i wish that I could have a price page embed (from HB) on my website that the clients could use.

Another thing would be an easier way to accept alternative payments.

Mostly it is very good but some things could be streamlined. Review collected by and hosted on G2.com.

What problems is HoneyBook solving and how is that benefiting you?

I love that it is all in one. I can pretty much manage my business with Honeybook though book keeping and reporting could definitely be more robust. Review collected by and hosted on G2.com.

Response from Jacqueline Ibarra-Garcia of HoneyBook

Thank you so much for taking some time to share some feedback with us! We actually have some very exciting updates coming soon that will address both of these concerns!

Currently, we just have the Contact Form that embeds on your website buuuuut we are actively working on an embeddable Lead Form! This means you can have a pricing guide, an invoice, scheduling, and/or questionnaire (ie a Contact Form) in a file that can be embedded directly on your website!

Also in the works as we speak, is additional payment options! Our team is working to get those added in this year as well!

Lots of exciting new features and updates coming so so soon, so keep an eye out! :)

Casey C.
CC
Wedding Photographer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HoneyBook?

I love that everything is in one place from contracts to invoices and they are all elegantly and professionally designed, and most importantly that I can do it all on my phone when I am traveling or on the go. It has changed the way I have been able to run my business and I am so thankful that I took the time to set it up. It is truly an exciting program and one that I plan to always have from now on. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

It was a learning curve to figure out in the beginning but it was good to learn all the same. Review collected by and hosted on G2.com.

What problems is HoneyBook solving and how is that benefiting you?

Keeping my invoices professional and straight to my bank account without fear or concern. Review collected by and hosted on G2.com.

RJ
Makeup Artist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about HoneyBook?

I love the easy to use contact forms and simple tools for booking new clients. Honeybook takes care of contracts, payments and keep my profits organized for quick accounting. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

I'm hoping the booking calendar becomes easier to use, as my availability changes quickly. It's a work in progress. Review collected by and hosted on G2.com.

What problems is HoneyBook solving and how is that benefiting you?

Honeybook keeps my clients, contracts, contact forms, accounting and calendar all in one place. I never forget a client thanks to this system! Review collected by and hosted on G2.com.

DK
Owner, operator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HoneyBook?

The ease of creating beautiful and easy to use marketing materials for my clients. The user experience is easy for both the client and myself. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

I've had people struggle with the passcode to get into their documents so I have to always remember to turn it off Review collected by and hosted on G2.com.

What problems is HoneyBook solving and how is that benefiting you?

Making the paperwork part of my job so much easier that it is ALMOST enjoyable. The app on the phone is a blessing. Review collected by and hosted on G2.com.

CE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HoneyBook?

I love the gallery of templates to inspire the look and feel of my materials. The system is also very "user-friendly" as I edit each of the templates to suit my needs. They have many tutorial videos that have been very helpful, as well. So many of the steps of communication with potential and new clients can be automated, which has been so helpful! As soon as someone fills out my contact form, they receive automatic communications, and I can monitor the activity daily to stay on top of all activity! I have also FINALLY set up concise and streamlined services, packages, invoices and methods of payment! I hope to never have to be without Honeybooks! I highly recommend! Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

I have only been using Honeybooks for about one month. In that time, I have learned a LOT on my own, as I poke through getting things set up. However, I think it is best if one hires one of their coaches to get everything set up. I will be doing that SOON! I also think that my time with a hired coach will be best used as I already have a sense for how to navigate the system. Perhaps Honeybooks could provide 1 free hour with a Coach to inspire new Honeybook Users to continue working with a coach? I LOVE this product and look forward to getting my systems set up! (And then I am sure I will continue to grow and evolve what I have set up!) Review collected by and hosted on G2.com.

What problems is HoneyBook solving and how is that benefiting you?

Contact form on website; auto-reply communications; pages and forms; services, invoices and payment; communications; ALL business management! Review collected by and hosted on G2.com.

Marie C.
MC
Calligrapher & Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about HoneyBook?

I love that it is an end-to-end client onboarding and management system. It keeps me organized, and I love the automations. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

Despite the automations, I hate that I have to manually move projects to their correct stages. I'm hoping the new features resolve this. Review collected by and hosted on G2.com.

What problems is HoneyBook solving and how is that benefiting you?

Honeybook manages my client intake, proposal, contract and invoicing all in one. Review collected by and hosted on G2.com.