Video Reviews
Hiver works great for group user support
Hiver, the corporate solution for Gmail users
1,172 out of 1,173 Total Reviews for Hiver
Overall Review Sentiment for Hiver
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It is easy to use, and customer service is readily available and friendly. Review collected by and hosted on G2.com.
Nothing that I dislike yet, but I do think there are some things that can be improved with time (i.e. when a user creates a folder for email templates, it cannot be deleted by the creator if not an admin, even when it was created for personal use and is not shared). Review collected by and hosted on G2.com.
We use Hiver every day to organize our booking emails and workflow. It's simple enough that training new hires is quick and easy. Adding it to our training manuals and checklists was easy, too. Their support staff respond quickly. They have continuing education on their platform to help learn new features as they come up. Couldn't imagine not using now! Review collected by and hosted on G2.com.
The issue we've had with Hiver, so far, is....nothing! Review collected by and hosted on G2.com.
Makes it easy for teams to share emails with each other and coordinate who is working on what. Review collected by and hosted on G2.com.
The only issue I've run into is the CSS not working sometimes on Brave browser requiring disable/reenable of extension Review collected by and hosted on G2.com.
Hiver has significantly improved our email management, helping us sort and organize emails efficiently, and making our workflow much more streamlined. The Customer Success Manager goes above and beyond to ensure that Hiver meets our specific needs, providing regular updates and maintaining excellent communication.
We are highly satisfied with the platform and appreciate its impact on our productivity. Highly recommended for teams looking to optimize their email collaboration! Review collected by and hosted on G2.com.
For certain customers Hiver may be expensive Review collected by and hosted on G2.com.
We use Hiverr for multiple account management of Google mail. Their support is always fast and available. Our own staff also seem happy with the solution. Review collected by and hosted on G2.com.
The price is on the high end for basic features. Review collected by and hosted on G2.com.
The thing I like the most about HIVER is the real time updates when it comes to monitoring our entire staff working on a singular issue. Review collected by and hosted on G2.com.
The only thin I do not like about HIVER is how it sometimes takes a while to refresh and update for it's first use of the day. Review collected by and hosted on G2.com.
The tags are so easy to use and you can color code them which is great! It was also very easy to learn and onboard onto. I like how it's right in your inbox. Review collected by and hosted on G2.com.
Frequency of use is difficult - sometimes it just takes a long time to add all the tags. Review collected by and hosted on G2.com.
