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Hiver Pricing Overview

Hiver at a glance

Our most popular plan is 'PRO'. You can also sign up for a free 7-day trial.

Hiver has 5 pricing editions. A free trial of Hiver is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Name	Price	Features
Free	Free Request Demo	Multi-channel shared inboxes Email management Live chat support WhatsApp support Voice support Knowledge Base Notes, @mentions and permalinks Collision detection Shared drafts Approvals workflows Slack integration Show More
LITE	$19.00Per Month Request Demo	All the essential tools for getting started with customer service. 2 Shared Inboxes Live Chat WhatsApp channel Knowledge Base Voice Call support Tags, Notes and Conversation ID's Email templates Recent conversations Private inbox views Shared inbox views iOS & Android mobile apps Chat contact us form Chat transcripts Live Chat auto-assignment Collision detection Shared drafts Approvals Collaborators Permalinks Autoresponder Email body search Round-robin auto-assignment Conversation reports 1 SLA policy and violation reminder SLA reminders 10 Shared labels Add upto 10 Users 1 Email aliases per Shared Mailbox 10 Automation limits Integrations (Asana, Jira, Slack, QuickBooks) Onboarding assistance 24x7 Chat & Email Support Show More
Growth	$29.00Per Month Request Demo	Everything in Lite plan and Unlimited users Analytics for team performance Custom reports Integrations (Asana, JIRA, QuickBooks, Zapier)
PRO	$49.00Per Month Request Demo	SLAs, CSAT, and rich visual analytics so you can manage business queries efficiently. Everything in Lite and 5 Shared Inboxes 50 Shared Labels Unlimited Users Unlimited Shared Inbox Aliases 20 Automation limit Chatbots Round-robin assignment with assignment limits CSAT Survey Custom Reports and Dashboards User, Tag and CSAT Reports Scheduled Data Exports/Reports Harvey AI Bot AI Summarizer Thank you Detection Email Template Suggestion SLA reports and business hours Integration (Hiver API's, Asana, JIRA, Slack, QuickBooks, Salesforce, and Zapier) Show More
ELITE	Contact UsPer Month Contact Us	Ideal for teams that require advanced features or manage multiple shared inboxes. Everything in Pro and Unlimited Shared Email Inboxes Unlimited Shared Labels Unlimited users Unlimited automation rules Skill-based Auto-assignment Integrations (Open APIs, Asana, JIRA, Slack, QuickBooks, Salesforce, Zapier, and Okta app) Dedicated Success Manager Call-back Support Uptime SLA Quarterly Team Training Custom Build Hours HIPPA-Compliant Show More

Hiver pricing & plans

Free Trial is available

Pricing information for Hiver is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Hiver must be conducted with the seller.

For more information, visit: https://hiverhq.com/pricing

Pricing information was last updated on October 24, 2024

Questions about pricing?

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Hiver Categories on G2

Help Desk

Customer Communications Management

Shared Inbox

Email Management

Help Desk

Customer Communications Management

Shared Inbox

Email Management

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Hiver Pricing Reviews

Verified User in Health, Wellness and Fitness

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Organic

Feb 23, 2024(Original Nov 15, 2021)

"Hiver is very effective and helps me organize my work everyday."

What do you like best about Hiver?

it is very intuitive and simples to use. Review collected by and hosted on G2.com.

What do you dislike about Hiver?

There is nothing in particular that I dislike on the platform. Review collected by and hosted on G2.com.

What problems is Hiver solving and how is that benefiting you?

The task management between my colleague and me is more accessible every day with this platform. Review collected by and hosted on G2.com.

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Response from Ashmit Chakravarty of Hiver

edit

Jun 27, 2023

Hello,

Thank you for the feedback. We hope to continue being beneficial to you and your team.

Please continue using Hiver, and do not hesitate to contact us at support@hiverhq.com for any issues.

Ashmit | Marketing, Hiver

Helpful?

Admin Approval Link

Verified User in Pharmaceuticals

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Seller invite

Incentivized Review

Feb 18, 2025

"Best option for shared mailboxes when using Gmail"

What do you like best about Hiver?

It enables capabilities in Gmail that you simply cannot do otherwise and would need to rely on Microsoft. Hiver is less expensive. Lots of tools for efficiency. Review collected by and hosted on G2.com.

What do you dislike about Hiver?

Running the extension is computationally expensive and it runs slower on older hardware. Review collected by and hosted on G2.com.

What problems is Hiver solving and how is that benefiting you?

The main problem is the need to a shared inbox for customer service as we have multiple employees filling the same role. Review collected by and hosted on G2.com.

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Response from Moinak Ray of Hiver

edit

Feb 20, 2025

Thank you for sharing your positive experience with Hiver. We're committed to providing capabilities in Gmail that enhance efficiency and productivity for shared mailboxes. We apologize for any inconvenience caused by the slower performance on older hardware, and we're actively working on optimizing our extension for all users.

Helpful?

Admin Approval Link

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Hiver