Video Reviews
Hiver works great for group user support
Hiver, the corporate solution for Gmail users
1,172 out of 1,173 Total Reviews for Hiver
Overall Review Sentiment for Hiver
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Easy to reference an email to internal team members. Since it is an extension, it is easy to add to your workflow. Review collected by and hosted on G2.com.
There are some features that are only available for a higher subscription, those should be basic. Review collected by and hosted on G2.com.
Very helpful for assigning out emails that come in to a group mailbox. It is also a great tool for tracking outstanding emails and statuses. Review collected by and hosted on G2.com.
It occassionally runs slow for long email chains Review collected by and hosted on G2.com.
Hiver is excellent at allocating the email work load to the correct person and response coming back being allocated back to the original person this makes managing our email account alot easier Review collected by and hosted on G2.com.
The only down side is it takes emails slightly longer to come through Review collected by and hosted on G2.com.
What I like about Hiver is that it allows me to view the sales emails as the company'sonly engineer. I can track returns and repairs. I can also see customized orders Review collected by and hosted on G2.com.
It makes finding emails very difficult. Even just havving to click " My Sent" in browing sent emails. Review collected by and hosted on G2.com.
I enjoy the detail that I can view if an email was opened and how many times. I love the notes feture to let my co-workers know where we are in the process. Review collected by and hosted on G2.com.
I haven't found any yet. I would just like more fetures. Review collected by and hosted on G2.com.
I love how easy it is to organize and share releavant emails with the right people. I use it every day, multiple times a day. Review collected by and hosted on G2.com.
My only complaint is that it isn't possible to close out multiple emaisl at once. Review collected by and hosted on G2.com.
I was looking for an easy, clear email inbox management tool, and Hiver is just that! Exactly what I needed, and haven't had any problems with it Review collected by and hosted on G2.com.
The most basic packages are a little pricy. Review collected by and hosted on G2.com.
Easy, to almost no setup hassle for Gmail/Google Workspace accounts Review collected by and hosted on G2.com.
Could have extensive TAT computation policies, based on OU/function, etc. Advanced filters could be made available to facilitate a lot more easier journey when pulling up conversations/tickets based on TAT, labels, etc. Review collected by and hosted on G2.com.
I like how my inboxes get organized and tagged, and the email templates are pretty neat. Review collected by and hosted on G2.com.
Not sure I see any particular feature that is lackluster or missing, but I guess that the admin panel could be a bit better Review collected by and hosted on G2.com.
It makes inbox management a breeze. Our team has a few shared inboxes and the need to collaborate is great. Hiver makes this easy, and we have found it indispensable even in less busy seasons. Review collected by and hosted on G2.com.
The price increase has made it a bit hard for us to continue to use it, and we've started looking at other platforms that can perform similar functions. Review collected by and hosted on G2.com.
