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It's a good idea, shame about the glitches and blame game Review collected by and hosted on G2.com.
Originally I was taken by the system and tried to use it on every role but bugs quickly became apparent. I kept being told it was my OS or a candidate's upload speed or network error. As time went by the problems didn't get solved. The friendly service became less and sudenly my account manager went radio silent. I stopped using the system because I was embarrassed by the fact I couldn't rely on it working properly. I was considering my options with the contract when a new account manager appeared out of the blue, asking why I wasn't using Hinterview! Great I thought. She told me the last person had left under a cloud and she was picking up the pieces...
So, a meeting was arranged with a tech person, Ben. He quickly admitted the original glitch I had complained about at the start was top of the list to be fixed asap... I was surprised because I had been told it was my operating system and given a round about way of avoiding it, now, many months later, he was admitting it was a glitch at their end and in fact, they'd still not fixed it...
He then told me all the other problems were my candidate's network error. I was less inclined to believe him. Especially as Hinterview was the common denominator and because all my candidates with 'network' problems, were able to upload videos and send them to me via wetransfer.com.
I will stick to using platfroms that are better established and don't blame everyone else. Review collected by and hosted on G2.com.
Video Reviews
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137 out of 138 Total Reviews for Hinterview
Overall Review Sentiment for Hinterview
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Nat has been excellent in terms of the quality of support he has offered me throughout the process of making Hinterview a part of my service to clients.
Technically, he helped explain the stages of the process in a clear, concise way and having worked in recruitment previously, Nat understands what my key drivers are. His regular check ins have enabled me to develop the confidence to sell the Hinterview as an integral part of the recruitment process offered to clients, secure interviews for candidates who perhaps on paper weren't best suited for a role, and to secure exclusivity. The fact that clients love being able to review candidates skills and culture fit during a shortlisting call, is also a huge benefit! Review collected by and hosted on G2.com.
It takes time to set up a HInterview and having to convert documents from word to pdf can be a faff. Review collected by and hosted on G2.com.
Hinterview is a great way to reach out to candidates and clients (for BD) to stand out from other recruiters. It's also far more personal and easier for each candidate to get an idea of the role you are pitching to them. Nat is always around for support should I need anything fixed as well. Integrates seamlessly with our CRM too! Review collected by and hosted on G2.com.
Potentially some minor tweaks here and there, however these are constantly being updated and evaluated to ensure there are never any major issues. Review collected by and hosted on G2.com.
Hinterview has transformed how I advertise roles, shortlist for jobs and saves me time! I'm able to bring roles to life by recording videos talking about said role, which in hand saves me time. I've also found recording short interviews with candidates helpful for shortlisting purposes as it brings their CV to life. Review collected by and hosted on G2.com.
Nothing of note - it's very user friendly! Review collected by and hosted on G2.com.
We did a demo of Hinterview and its competitors and ended up signing with a competitor, based purely on cost. Once we began the onboarding process, it was clear that it didn't have the same functionality as Hinterview and we had made a big mistake. We decided to sign up with Hinterview regardless and cannot fault the platform nor the customer service from all involved. Highly recommend. Review collected by and hosted on G2.com.
On first demo, competitor systems may look shinier but the functionality is not as strong. Hinterview is a more expensive system but justified in its functionality and ongoing support. Review collected by and hosted on G2.com.
It's really easy to use, and in a cadidate-short market like mine, it's that next level commuination that helps personalise my approach. Huge on my desk when messages are flying around letf, right and centre. Review collected by and hosted on G2.com.
Nothing really. There's still no accounting for people not watching the video or opening the message from time to time, but that's not really down to the product. Review collected by and hosted on G2.com.
Platform allows specialised recruiters stand out in the market by explaining their knowledge of the space rather than spending out an automated and most likely chatGPT response Review collected by and hosted on G2.com.
Would love to have follow up option/reminder Review collected by and hosted on G2.com.
We've been using Hinterview for almost 6 years, it is an integral part of our service offering to clients. The team are fantastic, Sophie and Josh deserve a special mention for the regular check-ins and product updates. Review collected by and hosted on G2.com.
It would be great if it integrated with our CRM, Firefish but understand discussions are underway! Review collected by and hosted on G2.com.
Easy to use product, always innovating and our response rates are very impressive. Hintro helps us sell candidatews better. Review collected by and hosted on G2.com.
Nothng bad to say about the platform at all Review collected by and hosted on G2.com.
I use Hinterview for just about everything in the recruitment process: from reaching out to candidates and clients, interviewing candidates, recording video preps for volume roles, personalised thank you notes, to congratulating candidates on getting hired. Hinterview can help everywhere; if you can send an email or leave a voicemail; you can do it better with Hinterview Review collected by and hosted on G2.com.
The fact that you can't see Hinterview views in the dashboard like you can with Hintros. As an administrator it would be great to be able to filter hinterviews and hintros by User. Review collected by and hosted on G2.com.
