Handwritten notes software allows businesses to produce personalized letters for clients and other important contacts. These tools can be used to write and send mail on company announcements, customer introductions, thank-you’s, and special occasions at scale, with quality stationery and the appearance of authentic handwriting. In some cases, the vendor will provide a team to actually write each note by hand—in others, handwriting styles will be digitally replicated for optimal realism. Handwritten notes software is used primarily by sales and marketing teams with regular client communications, but they can also be leveraged by HR and office managers for mass communications as needed. Utilizing this software can help organizations improve customer relationships, increase retention and loyalty, and improve open rates on physical mail. It can also save time and resources that would normally be required on direct mail campaigns, while simultaneously reducing the risk of errors. A number of solutions in this category also provide mailing services, eliminating the hassle of compiling and shipping physical mail.
Handwritten notes software typically integrates with CRM software, email software, and spreadsheets software to import contact lists and contact information. Products in this category may also integrate with marketing automation software, e-commerce platforms, and payment gateway software to continually update recipient lists and ensure letters are drafted for new customers and campaigns are accurately tracked. Handwritten notes software may be used in conjunction with rewards and incentives services to pair personalized letters with gift cards when so desired. In addition, these tools may integrate with or offer features of print fulfillment software to produce bulk quantities of personalized letters.
To qualify for inclusion in the Handwritten Notes category, a product must:
Offer templates and design tools for personalized letters
Allow users to import contact information and insert as needed within letters and for mailing purposes
Produce letters with actual or realistic handwriting
Offer printing services or integrate with a user’s existing print solution