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Excellent app and even more excellent service!
The app itself is quite easy to set up and use. There are plenty of customisation options to choose from when it comes to visuals and loyalty/rewards. All the necessary features that one would expect from such an app are there.
The app's customer support is nothing short of outstanding. The team is knowledgeable, efficient and polite. They quickly responded to all of our emails, provided detailed information to our queries and ensured that the installation, testing and implementation of the app was as smooth as possible. Special shout out to Tattu, Tina and Eladr from their team-they went above and beyond to make sure that the app was running properly. Keep up the excellent work! Review collected by and hosted on G2.com.
Nothing to dislike, an amazing product and a great team. Review collected by and hosted on G2.com.
11 out of 12 Total Reviews for Growave
The team consistently enhances the service. Honestly, Growave is the best app for Shopify on the market right now. I've been using it for almost 3 years. Review collected by and hosted on G2.com.
NoneThere's nothing to dislike; the support team is excellent, always providing the best solutions for us. Review collected by and hosted on G2.com.
With my sites design, we wanted to go with the cleanest possible mobile look. Anything with a pop up widget was out of the question. This left me with Loyalty Lion, or Growave for options in terms of a loyalty points app that can be embedded in its own dedicated page or menu. The app runs completely off site, and doesn't install any code. I had many design changes that needed to be done, including the color change of almost every bit of text and background in the program. I could have done this myself, if it had been on the Shopify side. However I was able to reached out to the team and they promptly made all of the required changes, pretty much the same day. They absolutely didn't have to do any of that, based on the low price the app. For a fraction of the price of the other major loyalty point apps, you get an awesome, rewards, reviews, wishlist, and social login app, all baked into one, for a very low monthly fee (based on order volume). For the price, the quality of the app and the team backing it are unbeatable. Highly recommended, and I will be a customer for life as our store grows. Thanks so much Growave! Review collected by and hosted on G2.com.
Nothing that I can find so far! Growave is perfect! Review collected by and hosted on G2.com.
The all-in-one approach to Growave has been great for us. We recently added Growave to 3 different Shopify stores and are using all of the features. We used it to replace Yotpo and also Judge.me. Review collected by and hosted on G2.com.
I don't love the widget tabs on the home page. I would like to have the ability to customize them a bit more. I also don't like that you can't customize the reward text in the pop up. Review collected by and hosted on G2.com.
My customers love the rewards program. It seems to help keep people engaged. It does help to get my products photo reviews by offering rewards points to the customer. Customer service is fast and very helpful whenever there is an issue. Review collected by and hosted on G2.com.
Everything is written in broken English. This company would greatly benefit from hiring a native English speaker to go over the language in all its notifications, emails, and messages to the customer. Sometimes customers would get an email that was so broken, they couldn't understand it. It's pretty embarrassing for me, and then I have to spend time finding the language in the editor. Review collected by and hosted on G2.com.
Growave was implemented into our Shopify Plus store within hours. It was completely setup and ready to go in a few more. We were able to easily import our reviews and we got the added ability to have customers ask questions before buying a product. Review collected by and hosted on G2.com.
It would have been nice to have some type of integration for importing previous reviews, however the import process was not difficult and everything went in seamlessly. Review collected by and hosted on G2.com.
I like the rewards widget on the site and the tier program. Review collected by and hosted on G2.com.
When we sent our csv file of clients to be uploaded, the program sent all of them a discount in an email and they were not all eligible. It was bad. Review collected by and hosted on G2.com.
It saves me having multiple apps on my store. Growave offers rewards, reviews and Wishlist. Review collected by and hosted on G2.com.
Still feels like a new company and asking for tweaks that should be something that I could edit myself rather than asking for help. Review collected by and hosted on G2.com.
The app is very customizable and has a lot of features to choose from. The support team is very quick to respond and always happy to help! Review collected by and hosted on G2.com.
There are some inconsistencies within the backend of the app when it comes to settings and set up for the different features. Review collected by and hosted on G2.com.
