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434 GRIN Reviews
Overall Review Sentiment for GRIN
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GRIN is probably one of the best tools on the market for influencer marketing. It's super easy to use and very user-friendly. I'm able to organize numerous campaigns across many clients with just a few clicks. I really enjoy their reporting features when presenting data to my clients. Also, whenever I have an issue, I'm able to contact customer service and they always respond in a timely and friendly manner. I use GRIN every day for work and I seriously can't imagine my life without it! Review collected by and hosted on G2.com.
There are a few issues with the GRIN that can be annoying or clunky at times. Thankfully the GRIN custom service team is always working to elevate user experiences, and super responsive to messages whenever a bug is hindering the GRIN experience. Review collected by and hosted on G2.com.
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It makes the management of influencer partnerships, contracts, content and analytics so easy. I have everything all in one place and I can stay on top of outstanding projects and see how delivered content is performing. GRIN helps me track and report on the ROI of influencer partnerships, giving our leadership team validation for our influencer marketing efforts. Review collected by and hosted on G2.com.
There is very little to say about what I dislike about GRIN since it makes my life so much easier. The one issue I have had in the past, though, is the Creators' inability to deliver content through the platform so it's usually done via WeTransfer or Google Drive. Review collected by and hosted on G2.com.
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GRIN has been a total game-changer for managing our affiliate program. The platform makes it so easy to stay on top of everything—from onboarding new affiliates to tracking their performance and campaigns. The reports are detailed and intuitive, giving us all the insights we need to measure ROI and make informed decisions.
We also love how seamless it is to track affiliate links and payouts, which saves us tons of time and effort. GRIN keeps everything organized in one place, so we can focus on building relationships with influencers and growing our brand.
Highly recommend it to anyone looking to streamline and supercharge their affiliate program! Review collected by and hosted on G2.com.
There are a few small things that could make the platform even better. For instance, certain influencer content stats don’t track quite the way we’d like, and there are a couple of features we wish were included to align better with our needs. However, these are minor inconveniences and definitely not deal-breakers. Review collected by and hosted on G2.com.
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Grin has been instrumental in scaling our influencer program and justifying increased spend. Through it's tracking and reporting capabilites we have been able to measure our growth and report sales increases like never before. By utilizing an "all in one" platform, multiple people can work with influencers and reference past campaigns, communications, sales, and more! We've been using grin now for over 3 years daily. Review collected by and hosted on G2.com.
It can be frustrating to use Grin for long term partnerships that renew at the end of term. Unless you remove them from the activation and restart them, it doesn't automatically trigger things like payments when content is posted. Making the work more manual than before. We have been in contact with Grin's support team about this and have feature requests in the works. Review collected by and hosted on G2.com.
GRIN has been a game-changer in keeping me organized. The ability to track conversations, manage product sizes, and store addresses in one place has streamlined my workflow. Building campaigns is incredibly seamless, and the payment process is straightforward. Having everything centralized in a single platform is exactly what I’ve been looking for. A special shoutout to Quinn and Becca for their fantastic support in providing valuable opportunities for Superfeet as a brand. Review collected by and hosted on G2.com.
While GRIN has many strengths, there are areas where it could improve:
Social Listening Tools and Brand Awareness Reporting: Adding these features would elevate GRIN's capabilities and provide deeper insights into campaign impact.
Product Feature for Influencers: I didn’t get to fully utilize this feature, often resorting to placing orders manually. I’m hopeful that switching to Shopify will make this process easier and better integrated. We moved to Shopify last year.
Agency Collaboration Tools: As I work with agencies to help manage our influencers, it would be great to have a dedicated space within GRIN to track metrics and streamline collaboration.
Reporting Tools: While the current reporting is functional, I’d love more visually appealing and comprehensive options to better showcase results to senior leadership.
Overall, GRIN has been an invaluable tool for managing partnerships and campaigns, and I look forward to seeing how it evolves to address these areas of improvement. Review collected by and hosted on G2.com.
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I love how streamlined the campaign management process is—it’s super convenient to organize everything in one place. The tools for tracking influencer collaborations and managing workflows are pretty comprehensive, which really helps save time and keep things running smoothly. Review collected by and hosted on G2.com.
The creator search definitely needs to be more robust; sometimes it feels like the options are too limited. The website could also use a refresh to make it more user-friendly—it’s not the easiest to navigate at times. Plus, I’ve noticed that the overall quality of creators available on the platform isn’t as high as it used to be, which is a bit disappointing. Review collected by and hosted on G2.com.
My favorite tool from GRIN is the creator search. It is so helpful to be able to search for creators and filter different items. I also love being able to create email templates and start sequences. I also enjoy how I can create different tags on my prospects and change the relationship status, this is so helpful and keeps my prospects and creators organized. Review collected by and hosted on G2.com.
One thing I wish GRIN would incorporate is a feature where you could send a Instagram DM through GRIN. I would love to see a feature where you can create DM sequences, as you can do for emailing. Review collected by and hosted on G2.com.
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As an ecommerce business, we have found GRIN to be really valuable asset over the last year. For setup, we were up and running within 2 months and it has streamlined email campaigns and has also made managing creator interest and intake much easier. It's been pretty easy to use once we were onboarded, and allows us to track performance of our campaigns based on actual data. We use this weekly as our primary method of communicating with current and potential creators! Review collected by and hosted on G2.com.
While GRIN has been a positive experience overall, we've reported a few minor issues such as occasional difficulties on the creator side in terms of filling out fields and submitting content. It seems to be minor technical issues like that, but doesn't prohibit our team or creators from still using the platform! Although the pricing can be a bit steep, we feel that the ongoing UX improvements will address these issues. Customer service has always been great! Review collected by and hosted on G2.com.
GRIN makes it easier for us to manage our campaigns. I like that it has a curated list feature where we just let them know what type of influencers we are looking for in our campaigns and they source and select the best ones that fit the description. The activations are so easy to learn and use which makes it also easy to implement our partnership process. Review collected by and hosted on G2.com.
Sometimes it takes a while for their customer support to get back to us. We used to have someone from the platform who checks in with us monthly and asks if we needed any help and now we don't have that anymore. Sometimes emails also doesn't sync timely. Review collected by and hosted on G2.com.
We recently started using Grin, and it has been nothing short of amazing! From the initial buying process to onboarding to using the program, Grin has become integral to our influencer program and overall marketing strategy. It's extremely easy to use and highly intuitive. We had three onboarding strategy sessions with our account manager, and this was very helpful in generating new ideas to get our influencer program to the next level.
I love being able to discover, message, and track everything in one location. It will help us go from 35 creators to almost 100 in less than 4 months. It's an absolute game-changer! Plus, I'm able to save so much time on each step of the process, allowing me to better my relationships with our creators and find new ones as well. I cannot speak highly enough of this platform! Review collected by and hosted on G2.com.
Sometimes, the recruitment/Creator Search tool is a little finicky. It occasionally glitches out if you put too many filters in.
Grin is also geared more towards product businesses rather than service-driven businesses. Since we are a service-driven business, some of the terminology doesn't always apply to us. You are able to adjust some of the verbiage, but it was a little confusing at first to get used to. Review collected by and hosted on G2.com.