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The tax service module is very easy to use and make sure we are reconciled. Recently, Greenshades added a very good payroll summary report that has gross, net, hours, deductions and benefits all in one place. Review collected by and hosted on G2.com.
Some of the products need more support/tickets than others and we would also like to see more feature requests get implemented in a timely manner. Review collected by and hosted on G2.com.
The time and money saved on mailing out payroll earning statements. Review collected by and hosted on G2.com.
We only currently use Greenshades for uploading payroll earning statements. Since this service has been great, there isn't anything I dislike about it. Review collected by and hosted on G2.com.
Technical support is superior at knowing how to fix issues and following up if they are not able to take care of it immediately. Review collected by and hosted on G2.com.
We have no complaints regarding Greenshades Review collected by and hosted on G2.com.
The best things I appreciate about Greenshades is the quality customer service! There isn't a question too small that I instantly receive an answer for. I always feel that my needs are most important and met quickly. Review collected by and hosted on G2.com.
I cannot think of anything that I dislike Review collected by and hosted on G2.com.
System is very user friendly. After initial training and learning, a maneuvering between screens and information is easy. Also, most information is attainable by more than one path.
Information related to processed payroll is easily reviewed by date, or time frame, or employee. With that search all information is viewable as opposed to searching multiple areas for information.
Initial training on the system was great! One on one service was incomparable to any training I have had previously. Review collected by and hosted on G2.com.
No dislikes with the system. It was just more of a personal challenge to learn something new after being on the same (previous) software for many years. Accepted the change and Greenshades made that pleasurable. Review collected by and hosted on G2.com.
Greenshades products and Dynamics GP data sync perfectly, without any manual intervention. Our Greenshades products have significantly reduced process time for a number of tasks. Our favorite product is the GreenEmployee pay portal. We were sending paper pay stubs to all our employees prior to launching the GreenEmployee portal. Our HR department was also spending time reprinting pay statements for employees. The GreenEmployee portal allows our employees to have self service access to their pay stubs and tax forms, while reducing the labor and materials costs associated with distributing paper pay stubs. Greenshades customer service is among the best in the GP community. One of the most amazing things is that support is included, and there are no additional charges for troubleshooting issues or providing training on their products. Review collected by and hosted on G2.com.
The only suggestion I have would be to add some type of option to assist employees who have set up two-factor authentication and subsequently changed their phone number. Review collected by and hosted on G2.com.
Ease of use and solutions for my clients using GP payroll. The tax filing and services, employee portals for paystubs, W2 and 1099 filing, etc all provide good solutions. Clients are very happy with ease of use. Greenshades continues to add features making products more useful. Review collected by and hosted on G2.com.
The benefit solutions causes some grief but so does GP HR and payroll benefits. Benefits can be complicated in the setup anyway so I think Greenshades has worked hard trying to get software to work better. Review collected by and hosted on G2.com.
