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GPS Insight Reviews & Product Details

Verified User in Utilities
UU
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about GPS Insight?

The information it provides is accurate, and the app is very reliable. Review collected by and hosted on G2.com.

What do you dislike about GPS Insight?

The search box is hard to locate if you are unfamiliar with the tool. Review collected by and hosted on G2.com.

What problems is GPS Insight solving and how is that benefiting you?

I am able to locate equipment and save time and money to Flagger Force and employees giving them peace of mind that they know where what they are looking for is located. Review collected by and hosted on G2.com.

Response from Stacey Batchellor of GPS Insight

Thank you for your feedback. We’re glad to hear that we’re saving your business time and money by using our tracking solution! We value your business and look forward to continuing to serve your fleet and field operations needs.

GPS Insight Overview

What is GPS Insight?

GPS Insight helps customers engage their fleet by delivering innovative solutions and actionable insights. Organizations across North America turn to GPS Insight when they are sick of high fleet operating costs, are worried about safety on the roads, and have inefficiencies that waste valuable time and money. GPS Insight offers all-encompassing fleet software for organizations with fleets of vehicles, trailers, and other mobile assets. GPS Insight provides many fleet solutions to include vehicle and asset tracking, in-cab cameras, ELD, fuel cards, and much more.

GPS Insight Details
Languages Supported
English, Spanish
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Product Description

GPS Insight offers a vehicle and asset tracking solution that provides features and tools like email and text alerts, reporting functions, and more to help you manage your business.

How do you position yourself against your competitors?

GPS Insight offers the industry's best customer experience, putting our customers first. We also take a consultative approach in understanding your organization's challenges to ensure you get the right solution and then pair you with a Customer Success Manager to ensure your team is trained and well taken care of for your lifetime as a customer.

For the right organizations, we deliver amazing results; however, some companies might be looking for any vendor that can simply supply dots on a map and that is not us. If taking a partnership approach to solving your business challenges is important to you, could we be the right fit for you?


Seller Details
Year Founded
2004
HQ Location
Scottsdale, AZ
Twitter
@gpsinsight
2,865 Twitter followers
LinkedIn® Page
www.linkedin.com
247 employees on LinkedIn®
Description

GPS Insight is a fleet management and field services company. We provide mission critical insights needed to make physical operations on the road and in the field, simpler and safer to do.


UA
Overview Provided by:

Recent GPS Insight Reviews

Andy P.
AP
Andy P.Mid-Market (51-1000 emp.)
4.0 out of 5
"Great Customer Service"
Customer service is always great on the phone.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Wonderful for tracking"
I love that a customer can call and ask where the delivery truck is and I can pull it up and tell them automatically without having to call the dri...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Reliable at all times"
The information it provides is accurate, and the app is very reliable.
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GPS Insight Media

GPS Insight Demo - Fleet Software
Fleet software that delivers innovative solutions and actionable insights that will reinvent the way you engage with your fleet.
GPS Insight Demo - Field Service Software
Chaos is the enemy of getting organized, getting paid, and growing your business. Field service management from GPS Insight minimizes mayhem – and helps you succeed.
GPS Insight Demo - ELD
Safeguard your business, ensure full FMCSA and DOT compliance, and eliminate paperwork with robust and flexible ELD and DVIR solutions.
GPS Insight Demo - Smart Cameras
With real-time incident detection, the ability to determine who’s at fault, and intelligent automated reporting, the Driveri fleet camera system is making drivers safer and reducing costs.
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Have you used GPS Insight before?
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105 out of 106 Total Reviews for GPS Insight

4.5 out of 5
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Overall Review Sentiment for GPS InsightQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Sarah S.
SS
Mobile Crisis Outreach Team Program Director
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GPS Insight?

Love all the reports that can be run to tack staff and keep them safe. Love knowing when vehicles are in the shop and knowing if they are being worked on. Also really like being able to use the apps without being on the computer. Review collected by and hosted on G2.com.

What do you dislike about GPS Insight?

It would be helpful if the driver app allows for the drivers to see the map and laptops that they make so they can review it on the app at the end of the day. Like the driver app to show weather too. Like to not have so many new tabs open when clicking on the different tools. Review collected by and hosted on G2.com.

What problems is GPS Insight solving and how is that benefiting you?

Vehicle monitoring and efficiency. Safety for staff in the field. We are hoping to use GPS Insight to have it help with v saving money, saving time, and saving lives. Review collected by and hosted on G2.com.

Response from Stacey Batchellor of GPS Insight

Thank you for your feedback Sarah. We're glad to hear that our tracking solution is assisting with keeping your drivers safe and that you're finding our reports and mobile app useful! We'll also be sure to pass along your suggestions to our Product Development Team. We appreciate you taking the time to let us know how we're doing.

John T.
JT
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GPS Insight?

The mobile app is great for locating assets quickly from the field. Review collected by and hosted on G2.com.

What do you dislike about GPS Insight?

The mobile app tends to have a delay in updating when its opened Review collected by and hosted on G2.com.

What problems is GPS Insight solving and how is that benefiting you?

We can track how well our employees are driving our vehicles, locating our vehicles, and ensuring they are not being used for unauthorized purposes Review collected by and hosted on G2.com.

Response from Stacey Batchellor of GPS Insight

Thank you for your feedback. We’re glad to hear that our tracking solution is helping your business with monitoring your assets and locating them quickly in the field! We'll pass along your note about the mobile app to our product team. We value your business and look forward to continuing to serve your fleet and field operations needs.

RS
operations analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GPS Insight?

location tagging, diagnostic monitoring. Review collected by and hosted on G2.com.

What do you dislike about GPS Insight?

the user interface could be better organized. Review collected by and hosted on G2.com.

What problems is GPS Insight solving and how is that benefiting you?

tracking vehicles to ensure employees are where they need to be when they need to be. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GPS Insight?

Ease of use, customer support, intuitive dashboard Review collected by and hosted on G2.com.

What do you dislike about GPS Insight?

I honestly can't think of anything I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering GPS Insight:

I compared several services and tried a couple before deciding on GPS Insight, and I've been a customer since 2014. Review collected by and hosted on G2.com.

What problems is GPS Insight solving and how is that benefiting you?

I'm tracking a crew of employees, vehicle maintenance schedules, cross-referencing any speeding or other complaints with recorded data, and sending alerts directly to their phones. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GPS Insight?

Quick to respond to any customer service needs. Accurate GPS tracking Review collected by and hosted on G2.com.

What do you dislike about GPS Insight?

Wish there were bundled monthly packages for lower cost. Review collected by and hosted on G2.com.

Recommendations to others considering GPS Insight:

Good product, I would purchase for all fleet vehicles. Review collected by and hosted on G2.com.

What problems is GPS Insight solving and how is that benefiting you?

Where our crew actually goes for the day. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about GPS Insight?

I can see where my drivers are at any time and know its accurate Review collected by and hosted on G2.com.

What do you dislike about GPS Insight?

There is not really any reports to specify the driver stats. goes off of vehicle stats. We are really looking for driver specified reports Review collected by and hosted on G2.com.

What problems is GPS Insight solving and how is that benefiting you?

being able to give our customers accurate eta's Review collected by and hosted on G2.com.

AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GPS Insight?

The weather integration is awesome!

The customer service and trouble shooting is easy.

Two Thumbs Up!

Fuel expenses logs help out with saving money .

Tracking the vans helps out with scheduling the technicians . Review collected by and hosted on G2.com.

What do you dislike about GPS Insight?

Would like more features on the mobile app.My gps units in the vehicles tends to drain batteries even if cars are off.They tend to drain the cars if not used for more than 5 days.Then i have to boost them to turn on .The battery life on some units is only for a couple of months so maybe a trade program would be good.Ours are hooked up to data port on our vehicles but if vehicle is not on and the unit battery is old the gps on the dash board will show not in range.

The new 360 cameras are a bit pricey plus the monthly service.Hopefully the price goes down after a year or two . Review collected by and hosted on G2.com.

Recommendations to others considering GPS Insight:

I would strongly recommend Gps Insights for your tracking purposes.

It helps with fuel expenses and how to go about saving money.

Maintenance is very easy with the dashboard and the gps sends you code info for any issues on service engine lights that come up on your fleet.To help diagnose any issues.

Easy installation no need for a vehicle technician to install Just and easy plug and play unit. Review collected by and hosted on G2.com.

What problems is GPS Insight solving and how is that benefiting you?

It saves on time and is very easy locate my 45 vehicle fleet.

Vehicle maintenance logs and reminders are very helpful. Review collected by and hosted on G2.com.

GD
Director of Marketing
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about GPS Insight?

One of the best things I like is the constant improving of the application. It's not just pay once and forget it, it's continual investment that I see this company put into their product. I also love the incorporation of google earth into the application. It opens up more possibilities in reporting. Review collected by and hosted on G2.com.

What do you dislike about GPS Insight?

Realistically nothing. I think it's quick and easy. I log in and go straight to what I need. Review collected by and hosted on G2.com.

Recommendations to others considering GPS Insight:

Overall it's a reliable service with accuracy and trust Review collected by and hosted on G2.com.

What problems is GPS Insight solving and how is that benefiting you?

GPS insight allows to give better ETA's on deliveries and also investigate any complaints that we my have against a driver from a commuter. For example if you get a compliant that a driver was speeding you can verify that with a click of a button. Review collected by and hosted on G2.com.

Mark G.
MG
Sales Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about GPS Insight?

I can see all my techs, where they're going and where they've been... The history feature is a nice addition.

I can also see traffic patterns and tell if someone is going to be late.

And the landmark feature is a must for routing techs live in the field.

There's also a lot of vehicle data that tells the status of the vehicle, the speed that it's travelling and any faults that it finds. Review collected by and hosted on G2.com.

What do you dislike about GPS Insight?

Some of the coloring for landmarks needs to be fixed.

I would also like to add multiple flags that display the name of a location that might be scheduled for that day that would stand out. Review collected by and hosted on G2.com.

Recommendations to others considering GPS Insight:

If keeping track of your vehicles is your main objective, I can't imagine that you'd be disappointed with this product. Review collected by and hosted on G2.com.

What problems is GPS Insight solving and how is that benefiting you?

I have faster response time because I know who's near what and can route people accordingly.

Also, in the morning I don't have to call every tech, just the ones who haven't left yet!

Plus, I always have a rough ETA on when the tech will be at his next location.

Makes scheduling much easier. Review collected by and hosted on G2.com.

Adam K.
AK
System Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about GPS Insight?

We're a regional wireless ISP, so knowing where our vehicles are is important. This allows us to know who is in what area so we can do an emergency dispatch or send another tech to a location if someone needs help. It's great knowing exactly where the vehicles are instead of relying on a directionally challenged human trying to explain what cross-street they are at. Review collected by and hosted on G2.com.

What do you dislike about GPS Insight?

The interface is easy to use and the API is great. I wish there were more options on the Garmin units for responses but I think that's a limitation of Garmin. Review collected by and hosted on G2.com.

What problems is GPS Insight solving and how is that benefiting you?

Location of our vehicles, sending dispatch and jobs to the Garmin unit in each vehicle, and allowing our techs to indicate they are done with a job. We are also using this to track mileage on vehicles for regular maintenance scheduling. Review collected by and hosted on G2.com.