# GPS Insight Reviews **Vendor:** GPS Insight **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 114 ## About GPS Insight GPS Insight helps customers engage their fleet by delivering innovative solutions and actionable insights. Organizations across North America turn to GPS Insight when they are sick of high fleet operating costs, are worried about safety on the roads, and have inefficiencies that waste valuable time and money. GPS Insight offers all-encompassing fleet software for organizations with fleets of vehicles, trailers, and other mobile assets. GPS Insight provides many fleet solutions to include vehicle and asset tracking, in-cab cameras, ELD, fuel cards, and much more. ## GPS Insight Pros & Cons **What users like:** - Users value the **high GPS accuracy** of GPS Insight, which significantly improves asset tracking and business expansion. (4 reviews) - Users find the **ease of use** of GPS Insight beneficial, appreciating its straightforward setup and understanding. (3 reviews) - Users value the **real-time tracking** feature of GPS Insight, enabling efficient logistics and timely deliveries. (3 reviews) - Users value the **tracking efficiency** of GPS Insight, enhancing timely deliveries and driver accountability for their businesses. (3 reviews) - Users value the **location tracking** of GPS Insight, enjoying accurate asset tracking across Central Ohio. (2 reviews) - Navigation Ease (2 reviews) - Reporting Features (2 reviews) - User-Friendly (2 reviews) - Accessibility (1 reviews) - Customer Support (1 reviews) **What users dislike:** - Users experience **connectivity issues** in remote areas, causing tracking updates to lag due to network limitations. (1 reviews) - Users face **customization difficulties** since many options require support team intervention, complicating personalization. (1 reviews) - Users experience **delays** with GPS Insight, resulting in response lags and occasional buffering problems during use. (1 reviews) - Users find that **invoice issues** require support team intervention for customizations, causing delays and added inconvenience. (1 reviews) - Users experience **slow loading** , leading to frustrating delays and buffering issues while using GPS Insight. (1 reviews) - Slow Performance (1 reviews) - Sync Issues (1 reviews) - Technical Issues (1 reviews) ## GPS Insight Reviews ### 1. GPS Insight is so good we had to go back to them! **Rating:** 4.0/5.0 stars **Reviewed by:** Rolando F. | IT Support Tech, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about GPS Insight?** The platform is easy to use and set up, their customer support team is very knowledgeable and always willing to help. **What do you dislike about GPS Insight?** Some customizations are only accessible to the support team, for example if I were to want to add some disclaimers to the invoices I have to go through them. **What problems is GPS Insight solving and how is that benefiting you?** We can easily dispatch and route our technicians. GPS Insight works across multiple time zones, with the previous platform that we used to process work orders we had to have one account in each time zone, which was time consuming (having to log off one account and log into the other depending on where the customer requesting service was located). ### 2. GPS Review **Rating:** 4.0/5.0 stars **Reviewed by:** Adam H. | Senior Production Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about GPS Insight?** I could track my trucks all around central ohio **What do you dislike about GPS Insight?** Too many options and would like to dive into seeing all crews at a rapid pace **What problems is GPS Insight solving and how is that benefiting you?** Where a truck is located if broken down, or how long it takes crews at each property accuracy! ### 3. Accurate and detailed information **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about GPS Insight?** I can see where my drivers are at any time and know its accurate **What do you dislike about GPS Insight?** There is not really any reports to specify the driver stats. goes off of vehicle stats. We are really looking for driver specified reports **What problems is GPS Insight solving and how is that benefiting you?** being able to give our customers accurate eta's ### 4. Works for us **Rating:** 4.0/5.0 stars **Reviewed by:** Michael M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about GPS Insight?** GPS Insight turned out to be a good solution for sending daily routing info to our technicians, and for monitoring their locations. It is hard to say which part I like best. Although, I do like that I can use the Activity Detail Report and review where our Techs were days, weeks, months ago, and how long they were there. **What do you dislike about GPS Insight?** What I dislike is that when using the Activity Detail Reporting Tool to check past locations the tool is cumbersome. For instance: Today is February 14. If I want to see where a truck/employee was on February 1, the tool automatically selects all of the days in between the 1st and 14th. In order to get rid all of those days, I have to individually select each day I don't want to see. This becomes more of an issue, if we are trying to verify a location that is several months in the past. It seems as there would be a simple fix for this. The best solution would make so a person could select the days they want to review, the same way that they you select info in most computer programs/apps. In theory, that would enable the user to select several specific days or sections of days, without them needing to muddle through info they are not looking for. Take the example above for instance. It would be nice to be able to select either a date range (i.e. say, February 1st through 4th, without getting everything up to the 14th) or alternatively/additionally (February 1st, 4th, and 8th). It seems like this would both speed up the program, as well as clean up the report. **Recommendations to others considering GPS Insight:** Good tracking and routing software **What problems is GPS Insight solving and how is that benefiting you?** In general it has helped with employee efficiency. It also helps if we need to verify locations, or time spent on a job. **Official Response from Evelyn Lawson:** > Michael, Thank you for your review! I have shared it with your Customer Success Manager. We appreciate your business! Always here to help, GPS Insight ### 5. Positive Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2019 **What do you like best about GPS Insight?** We really like the ability to track the trucks, to tie the mileage etc. to the ability to maintain our vehicles and the ability to really keep track of things. **What do you dislike about GPS Insight?** Not much - I think the system works well. WE just don't use it to the fullest extent. **Recommendations to others considering GPS Insight:** Great software. I would recommend using the GPS implementation team **What problems is GPS Insight solving and how is that benefiting you?** Maintenance and keeping the trucks onb the road. Efficiency of operating the vehicles and people. ### 6. Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Andy P. | Process Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2019 **What do you like best about GPS Insight?** Customer service is always great on the phone. **What do you dislike about GPS Insight?** Time to schedule a tech to come out to fix and issue takes too long sometimes. **Recommendations to others considering GPS Insight:** Good choice if you need a good GPS service. **What problems is GPS Insight solving and how is that benefiting you?** saving on fuel efficiency since we can more easily see where our fleet is and make informed decisions. ### 7. Transportation Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen E. | Transportation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about GPS Insight?** asset accountability. Being able to track every asset and know where it is at all times is invaluable. **What do you dislike about GPS Insight?** Reliability. The only down side to the units is we have recently been having issues with units going out of range. Sometimes it is caused by low battery, other times it is the GPS unit itself. **Recommendations to others considering GPS Insight:** It is an invaluable tool if you are not using GPS now. **What problems is GPS Insight solving and how is that benefiting you?** As an Independent Pepsi Bottler, our trailers all have Pepsi decals on them. They are however, not part of the Pepsi fleet. Prior to GPS Insight, our trailers were always being taken by the Pepsi fleet and we had great difficulty in tracking them down. Now with the Geo-fence, we know when they are taken and where they have been taken to. Makes recovery much quicker and easier. ### 8. Solid Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2019 **What do you like best about GPS Insight?** Service works as advertised. Good support when needed. **What do you dislike about GPS Insight?** Nothing to complain about at this time. **Recommendations to others considering GPS Insight:** Great product. **What problems is GPS Insight solving and how is that benefiting you?** Helps us to verify information about our deliveries and trucks easily. ### 9. Honest Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2019 **What do you like best about GPS Insight?** When the monitors are working, we are able to determine more accurate timing for arrivals our customers **What do you dislike about GPS Insight?** The monitors are not always accurate. They go "Out of range" or get stuck at one location even thought the vehicle is no longer there. They need to be unplugged and re-plugged back in because it will show that they have not moved from a location **What problems is GPS Insight solving and how is that benefiting you?** Great for giving customers more accurate arrival times as well as time management for our drivers ### 10. Good product and support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2019 **What do you like best about GPS Insight?** GPS Insight provides data that we need to track our vehicles and equipment use and location. There are many options for customizing reports. Being able to custimize home and default screens is a big plus as well, that way differant types of users can see only the information they need or want to see. **What do you dislike about GPS Insight?** Our company uses as much off road equipment as it does on highway vehicles. The systems are focused more on the on highway equipment for vehicle data. It would be great to be able to get engine diagnostic data for the off road equipment. **Recommendations to others considering GPS Insight:** Unterdatnd all the options and possible integration with other systems that you may already be using. **What problems is GPS Insight solving and how is that benefiting you?** ELD, equipment location, equipment utilization. Being able to have accurate mileage and hour data, accurate locations and diagnostic data from vehicles. ### 11. Great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2019 **What do you like best about GPS Insight?** I love that they are very attentive and help you when you call or email. Our account manager is very involved and makes sure that we are always happy. He is great to work with! **What do you dislike about GPS Insight?** The portal is very complex and takes awhile to learn how to navigate through it. There are way to many options that you will never use. **Recommendations to others considering GPS Insight:** Take time to do their trainings. It will help you! **What problems is GPS Insight solving and how is that benefiting you?** We benefit by knowing actually where our guys are at and when they arrived to the job site. It also is nice to know when our guys are speeding. ### 12. Great experience! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about GPS Insight?** The ability to restrict what other users can seen. **What do you dislike about GPS Insight?** Some times get lost trying to remeber where to find some features to set up. **What problems is GPS Insight solving and how is that benefiting you?** Have had to use it to help with response time as well as, find out why a service technecian is not getting as many stops completed. Also, the email alert of trucks being close to needing service has helped with schedueling maintenance on vehicles. ### 13. Great fleet management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about GPS Insight?** Ability to easily verify current vehicle locations, ability to double check vehicle arrival and departure times for work sites, peace of mind of knowing vehicles are parked after hours. **What do you dislike about GPS Insight?** Have to make sure GPS Insight is keeping the software in the GPS units updated or you will have onboard computer issues with the vehicles. **What problems is GPS Insight solving and how is that benefiting you?** Easier to plan scheduled maintenance due to system alerts. Safe driving speeds easy to monitor. ### 14. Great product. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2019 **What do you like best about GPS Insight?** I like the being able to add landmarks to the map, so I can type in a location that my trucks visit often preventing me from having to look up the address over and over. **What do you dislike about GPS Insight?** I do not like the phone app, I find it hard to navigate. It is easy to see where my truck is but not where it has been. **What problems is GPS Insight solving and how is that benefiting you?** It really helps to know if the crew shows up on time for jobs and I can keep customers updated as to when they will arrive. ### 15. One of the best investments you can make foryour fleet **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2019 **What do you like best about GPS Insight?** Odd hours and speeding alerts,, idle alerts and driver behaviour. **What do you dislike about GPS Insight?** Reports for actual address of where my vehicles are at, is not accurate **What problems is GPS Insight solving and how is that benefiting you?** Customers saying our technican was not there, i can print the report showing they were. Also Gas costs have improved since we can monitor Odd hours alert and vehicle speeds. ### 16. GPS Insight for Fleets **Rating:** 3.5/5.0 stars **Reviewed by:** Charles L. | Fleet Supervisor, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about GPS Insight?** They have one of the best mapping systems i have ever seen. Easy to use and very specific. **What do you dislike about GPS Insight?** The cost is on the high side of the industry **Recommendations to others considering GPS Insight:** The initial cost and start up is very high. **What problems is GPS Insight solving and how is that benefiting you?** we are saving in fuel cost and personal driving liability. ### 17. A great resource for anyone **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about GPS Insight?** This product does a great job at keeping track of the items you might not be able to locate at times, easy and efficient to use. **What do you dislike about GPS Insight?** It can be a little bit tricky to figure out how to use at first, but just like all new softwares it just takes time and then it’s awesome. **What problems is GPS Insight solving and how is that benefiting you?** It has been great to tracking shipments and logging the data in an efficient and effective method. ### 18. Great Program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2019 **What do you like best about GPS Insight?** makes keeping track of driver's logs easy. Is user-friendly, and allows our company to keep track of our driver's real time. **What do you dislike about GPS Insight?** Written customer support can sometimes be difficult to find, making it necessary to call customer service for issues that could be easily fixable with better-written guides **What problems is GPS Insight solving and how is that benefiting you?** AOBRD/ELD mandate, tracking driver's real-time ### 19. GPS has been very good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about GPS Insight?** Able to track vehicles as well as vehicle performance issues, like low battery **What do you dislike about GPS Insight?** Have had some issues where the vehicles was lost on GPS so we were not able to track it. **Recommendations to others considering GPS Insight:** Lots of options to help track your fleet **What problems is GPS Insight solving and how is that benefiting you?** We are able to track where our techs are going and how they are driving. ### 20. High Hopes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about GPS Insight?** I am looking forward to using GPS insight to monitor the equipment usage of our company. **What do you dislike about GPS Insight?** I currently have no dislikes, as the program is still getting up and running. However, I've heard good things and hope i will not be disappointing. **What problems is GPS Insight solving and how is that benefiting you?** Removing human error from the process of equipment tracking, logging and monitoring. ### 21. plant manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about GPS Insight?** locating, and the satellite images that you have on the site. **What do you dislike about GPS Insight?** not up to date on time, need to update more quicker **Recommendations to others considering GPS Insight:** worth it **What problems is GPS Insight solving and how is that benefiting you?** keep an eye on my workers and their safety ### 22. GPS Insight is a good product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about GPS Insight?** I can easily see all my Techs and a Map **What do you dislike about GPS Insight?** The windows UI **What problems is GPS Insight solving and how is that benefiting you?** Keeping track of my employees. Not having to call around to see where everyone is at ## GPS Insight Discussions - [How long if any more features will be available on the mobile app?](https://www.g2.com/discussions/how-long-if-any-more-features-will-be-available-on-the-mobile-app) - 1 comment, 1 upvote - [What are the requirements for a compliant Electronic Logging Device (ELD)?](https://www.g2.com/discussions/eld) - 1 comment, 1 upvote - [Does GPS Insight offer seasonal pricing?](https://www.g2.com/discussions/seasonal) - 1 comment, 1 upvote - [Does GPS Insight have maintenance management features?](https://www.g2.com/discussions/maintenance) - 1 comment, 1 upvote - [How long does it take to install GPS Insight?](https://www.g2.com/discussions/installation-8f6d38e8-f3ae-46bb-8fd4-fc774570b898) - 1 comment, 1 upvote - [View GPS Insight pricing details and edition comparison](https://www.g2.com/products/gps-insight/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-06-11+12%3A43%3A36+-0500&secure%5Bsession_id%5D=d9f5855b-8632-4948-bb4e-e654e8e665e4&secure%5Btoken%5D=7c7f7b3c4ba4de3cd040377eb480ca27d32e2f13b7eaa1cf0dac15cd8b7f9e48&format=llm_user) ## GPS Insight Integrations - [Fleetio](https://www.g2.com/products/fleetio/reviews) ## GPS Insight Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **On the Job** - Location - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Analytics** - Vehicle Performance - Driver Performance - Costs **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Generative AI - Fleet Management** - Text Summarization ## Top GPS Insight Alternatives - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (945 reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (3,980 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,086 reviews)