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Plum Reviews & Product Details

Plum Overview

What is Plum?

Plum is a rewards, incentive, and payouts platform that delivers targeted and personalized rewarding experiences with multi-currency and multi-region capabilities at scale. It offers more than 1 million reward options from 100+ countries across categories like travel, experiences, lifestyle, dining, merchandise, and more. Plum can integrate with CRMs, ABM platforms, survey tools, HRMS platforms, and more. It also offers API solutions to integrate directly with your products. Thousands of businesses of all sizes, from startups to large enterprises, use Plum's business currency to send rewards, perks, incentives, and disburse payouts. 5,000+ customers have shipped 80 million+ rewards globally, making Plum the backbone for reward programs.

Plum Details
Discussions
Plum Community
Languages Supported
Arabic, German, English, French, Indonesian, Italian, Dutch, Polish, Spanish, Thai, Chinese (Simplified)
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Product Description

Plum is a rewards, incentive, and payouts platform that delivers targeted and personalized rewarding experiences with multi-currency and multi-region capabilities at scale. It offers more than 1 million reward options from 100+ countries across categories like travel, experiences, lifestyle, dining, merchandise, and more. Plum can integrate with CRMs, ABM platforms, survey tools, HRMS platforms, and more. It also offers API solutions to integrate directly with your products. Thousands of businesses of all sizes, from startups to large enterprises, use Plum's business currency to send rewards, perks, incentives, and disburse payouts. 5,000+ customers have shipped 80 million+ rewards globally, making Plum the backbone for reward programs.


Seller Details
Seller
Xoxoday
Year Founded
2012
HQ Location
Bangalore, India
LinkedIn® Page
www.linkedin.com
124 employees on LinkedIn®
Description

Giift is a global loyalty and rewards platform that helps businesses enhance customer engagement through innovative loyalty programs. The company offers solutions for managing and redeeming loyalty points, enabling brands to connect with customers in a meaningful way. With a focus on technology-driven experiences, Giift provides tools for businesses to create personalized rewards and incentives that drive customer retention and satisfaction. For more information, visit their website at [giift.com](https://www.giift.com/).


Sathyanarayana G.
SG
Overview Provided by:

Recent Plum Reviews

Chandru B.
CB
Chandru B.Enterprise (> 1000 emp.)
5.0 out of 5
"Xoxoday makes me this day an excellent day"
Real time experience:- I had an issue when redeeming gift voucher code says inactive. After crosschecking that one, resolution provided me immedia...
Den P.
DP
Den P.Small-Business (50 or fewer emp.)
5.0 out of 5
"I'm so glad i tried this service"
I reached out for assistance, and their response was incredibly quick.
JV
John Eric V.Mid-Market (51-1000 emp.)
0.5 out of 5
"Xoxoday"
Xoxoday is one of the best purchasing voucher site for recognizing employees but their customer service is a worse.
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Plum Media

Plum Demo - Customized catalogs
Create and run custom rewarding campaigns
Plum Demo - Rewards
Select a gift voucher for your campaign.
Plum Demo - Rewards payouts
Create a reward link for your campaign.
Plum Demo - Reward link customization
Choose any background for the reward link website
Plum Demo - Manage integrations
Seamlessly integrate your enterprise applications and enable end-to-end rewards.
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Video Reviews

543 Plum Reviews

4.6 out of 5
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543 Plum Reviews
4.6 out of 5
543 Plum Reviews
4.6 out of 5

Plum Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PlumQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AD
Owner/freelance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about Plum?

Yes plum helps me in getting what i want from the huge variety of stores available there. On top of that i need not pay any cash to purchase goods or services because of the gift cards/vouchers which helps me a lot to purchase things. And their customer service is excellent and you never have to lose rewards if you made a mistake while purchasing products beacuse of their excellent customer service. Thanks a lot plum for my needs and that is highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Plum?

nothing at the moment but i do hope that they will continue to add more merchants for the convenience of all Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

recently when redeeming a reward i typed my email address wrongly by mistake so i could not receive the gift card and then when i contacted the customer care of plum they resolve my issue within 5hrs and i got what i deserve Review collected by and hosted on G2.com.

Den P.
DP
Copy Writer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Plum?

I reached out for assistance, and their response was incredibly quick. Review collected by and hosted on G2.com.

What do you dislike about Plum?

So far, I’m happy with the service, and my first experience has been positive. Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

I recently used Xoxoday for the first time, and I was impressed with their customer service. Since I wasn’t familiar with how the platform worked, I reached out for assistance, and their response was incredibly quick. My inquiries were resolved within minutes, making the process smooth and hassle-free.

Their rewards and incentive system is also great, offering a variety of options to choose from. It’s a convenient way to redeem rewards without any complications.

So far, I’m happy with the service, and my first experience has been positive. If you’re new to Xoxoday, you can rely on their support team to guide you through it. Looking forward to using it again! Review collected by and hosted on G2.com.

Open Discussions in Plum
Verified User in Warehousing
G2
Jocelyn D.
JD
Customer Service Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Plum?

After logging into Xoxoday Plum site the variety of Gift Options are enormous. There is so much choice that you are overwhelmed. The Gift Options belong to various categories that can fulfill anyones needs. Besides that variety of Gift Options, the turnaround time is also very fast. For most of the Gift Options, the turnaround time is instantaneous. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Nothing. I have never had the reason to dislike Xoxoday Plum. Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

I do not have any problems. I take part in surveys catered by Ipsosisay and after completing a certain number of reward points, I redeem the points for Xoxoday Voucher. I then go to the Xoxoday Plum site and choose whatever Gift Option i desire. I mostly choost Amazon Shoping Voucher. Only 1-2 times I have had a dufficulty is claiming the Xoxoday Plum Voucher. But the Suport staff have always been very suportive and helpful in solving my query. Review collected by and hosted on G2.com.

AQ
Android Experience Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Plum?

I like that it's easy to use and there are multiple options to go ahead and redeem my points. I use it on a regular basis as I receive a lot of rewards in the form of Xoxo vouchers as incentives. Recently I faced an issue with regards to a voucher code and contacted the customer support team for the same and received prompt support and resolution from the team. I like how so many different brands are integrated on the platform so there's lots of brands and products to choose from. Review collected by and hosted on G2.com.

What do you dislike about Plum?

I don't think there are any downsides as it is pretty easy to use and has a lot of options and the rewards are easy to redeem and implement. Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

It helps in getting all my rewards and incentives in a single place where in I can redeem it how I like it and pay bills, shop and do numerous other things with it. Review collected by and hosted on G2.com.

Taruna K.
TK
Customer Relation Advisor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Plum?

The Xoxoday enhances and boost up the usability of reward points on various platforms. It enables you to directly get the crediting of the values into your desires coupons, vouchers or any platform based cards or money. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Not any dislikes but just a concern that the sponsored and recommended items could've been more on to the discounted parts to avail more benefits to the users and to the platform, indeed. Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

Xoxoday have helped in to gaze and opt out from more options when it comes to a platform for redemption of reward points. It provides options for direct shopping from platform as well along with the options to use the same reward points outside. It provides ways to get it as credit points, vouchers, wallet balance and more. Review collected by and hosted on G2.com.

Snehal S.
SS
Associate Researcher - Data
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Plum?

Most helpful aspects I would say are -

It offers a platform for recognising employee's for their hardwork, achievement and contributions towards the company. Which includes gift cards and other incentive which really gives us motivation.

There are wide range of products and rewards you can choose from.

We can choose a coupon and get it within minutes.

The interface is pretty user friendly too, one can easily surf through the website without any issues. Review collected by and hosted on G2.com.

What do you dislike about Plum?

There may not a much downside but there are few I would like to address

Sometimes because of an error the coupon code might not work and takes a day or two to work.

A few rewards are available in some geographical regions and not everywhere. Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

Xoxoday has helped us a lot in rewarding our employees -

The platform has a structured way to reward employees which helps recognition is fair and unbiased.

Xoxoday can help reinforce a positive organisational culture, showing values such as appreciation.

They even help address if employees face any challenges during the process resulting in a smooth transition. Review collected by and hosted on G2.com.

AJ
Lead Recruiter
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Plum?

Xoxoday stands out for innovative approach. You can get all the things in one place, it has a diverse range of offerings from gift vouchers to wellness solutions. And if we talk about the implementation part they have implemented it very well, the UI is pretty easy to use and you can just redeem your rewards or vouuchers just by following few simple steps. And on the other hand the custmer support they provide is commendable as you can reach out to them and they will follow up with you until your issue is not resolved. Review collected by and hosted on G2.com.

What do you dislike about Plum?

You cannot redeem your xoxo points in cash. Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

I am a user not an admin, but as per my knowledge its an easy solution for rewarding employees for their hard work. Review collected by and hosted on G2.com.

SN
Archaeologist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Plum?

I recently started using Xoxoday, and I can’t say enough good things about it!

First off, the Employee Recognition features are fantastic. The platform makes it so easy to acknowledge the team members’ hard work. And how you can personalize recognition, which has really will boost morale. It’s heartwarming to see employees light up when they receive a shout-out or a reward!

The Loyalty Management aspect is also impressive. It feels great to build lasting relationships, and Xoxoday helps you tailor these programs to meet diverse needs.

When it comes to Rewards and Incentives, the variety is just amazing. We can choose from a wide range of rewards that cater to different interests, making sure everyone feels good.

One of my favorite features is the Direct Mail Automation. Sending personalized gifts directly to your team members’ homes will add a lovely touch, especially in this remote work era. It’s a nice surprise that shows you care, and it definitely makes a lasting impression.

Managing Promotional Products is a breeze with Xoxoday too. They have an extensive catalog, so picking out items that reflect our brand has never been easier. This has really helped us enhance our visibility and connect with our audience.

The Marketing Automation tools are another highlight. Running targeted campaigns is now smooth sailing. You can track engagement and adjust your strategies on the fly, which will make your outreach efforts much more effective.

Lastly, the Account-Based Direct Mail feature is a game changer. It allows you to create personalized marketing campaigns for specific accounts, making your communication feel more tailored and impactful.

Overall, Xoxoday has been a fantastic addition. It’s user-friendly and packed with features that genuinely make a difference. If you’re looking to enhance your employee recognition and rewards programs, I highly recommend giving Xoxoday a try! Review collected by and hosted on G2.com.

What do you dislike about Plum?

Some times there's a delay but their team is always there to solve your problem efficiently Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

Rewarding the employees and it's great on it and the support team is great Review collected by and hosted on G2.com.

MS
General Worker
Food & Beverages
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Plum?

It is very easy to use and offers various attractive rewards. After all, their customer service team helps a lot and simplifies all the problems faced Review collected by and hosted on G2.com.

What do you dislike about Plum?

Nothing. It's perfect to use and offers complete features Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

They solved the problem regarding voucher/gift card display. Where the link given does not work as it should for me to redeem the reward. In the end I am very happy that their customer service team helped to solve the problem well and quickly. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Plum?

I received the Xoxoday voucher from my company and was quite impressed to see a great selection of gift cards that were available on Xoxoday website that could be redeemed using the voucher. Almost every major brand in each category is available and the voucher can either be used completely or partially or clubbed with other Xoxoxday vouchers as well which is amazing. Review collected by and hosted on G2.com.

What do you dislike about Plum?

The only drawback was that the first line customer care support wasn't really helpful. Despite reaching out to them 2-3 times, they kept reiterating the same thing until a call was set up with the technical team, following which the query was resolved. Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

Xoxoday vouchers allow to buy gift cards from multiple vendors across various categories like fashion, food, etc which is quite impressive. Review collected by and hosted on G2.com.