Video Reviews
Great Email Marketing tool
778 out of 779 Total Reviews for GetResponse
Overall Review Sentiment for GetResponse
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It is easy to use and you get so many features for starting out for free. The support staff is also very helpfull and efficient. Most of the settings is easy to setup and link to other areas. And for everyday use it is great for news letters and to build your website on that gives you daily tracking too. Review collected by and hosted on G2.com.
When hosting your domain through getresponse, it gets tricky when your original host tells you to update something on your DNS servers. Then you need to more or less work with the support team to get it set up. Review collected by and hosted on G2.com.
Get Response's customer support team has been fantastic! It has not matter which team I get, when I request help, they have so friendly, knowledgable and genuinely happy to help! Patient, kind and professional, that's a rare combination but apparently not at Get Response! Review collected by and hosted on G2.com.
I haven't found a downside so far. It's always uncomfortable changing tools and/or communities but they have made it as painless as possible. Review collected by and hosted on G2.com.
the customer service on text chat is excellent. You can quickly chat to a team member, and not have to jump through multiple hoops first. The advice has always been clear and in everyday language. It was also very to get up and running and the integration to my landing pages was seanless. Review collected by and hosted on G2.com.
I find the navigation around creating emails for a newsletter could be a little more intuitive. However, the email builder with the drag and drop is very easy to use. Review collected by and hosted on G2.com.
They just help you get things done if there are problems with setting things up. The online chat was first class and actually is there to solve problems in realtime. Review collected by and hosted on G2.com.
The Ai Website generator could be slicker. It produces a decent website but there are better ones out there that produce slicker results. Review collected by and hosted on G2.com.
I’ve been using GetResponse for my email marketing needs, and I couldn't be happier with the experience. What truly stands out is their simple and intuitive interface. I appreciate how easy it is to navigate and use the platform without feeling overwhelmed. Everything is laid out clearly, making creating and managing campaigns and sending newsletters straightforward and stress-free.
However, what sets GetResponse apart is its exceptional customer support. Their live chat team has been nothing short of amazing. Whenever I’ve had questions or needed help, they’ve responded quickly, with patience and understanding. They go above and beyond to ensure that any issues are resolved, and they do so with a friendly, positive attitude that makes you feel valued as a customer.
In a world where customer service often feels like an afterthought, GetResponse’s support team truly shines. I’m incredibly grateful to have found a tool that not only meets my business needs but also provides top-notch support when I need it. Highly recommended! Review collected by and hosted on G2.com.
I have faced none up till now, using it for 5 years Review collected by and hosted on G2.com.
Great fetures for building up newletters and campaing, AI is ver helpfull.
Integrations tool, quick and responsive chat with customer support Review collected by and hosted on G2.com.
if i dont want to send out news letters to whole lists i would like to be able filter my recipient based on various requirement for that need basic AND/OR rules to apply,
if not that i can filter out my recpient from my "external" database so while makeing one-time newsletter would need ability to just copy-paste in recipient manualy or by API/integrations tools Review collected by and hosted on G2.com.
I think the best feature GetResponse has is their customer support. Running email campaigns can be complicated, especially if you use all the different features like segmentation, webinars, and workflows. So it's great to have someone in th elive chat feature there to help you. I've not had to wait more than a minute for a support agent to help me out and I've been using the platform for over 6 years. Review collected by and hosted on G2.com.
Billing is a bit confusing. There are many plans and multiple levels in each plan depending on how many contacts you have. If you go over you contracted anount of contacts, there is no warning email or notification, they just charge you extra making it hard to budget your business expenses. You need to keep a close eye on your subscribers to make sure you upgrade in time to a higher plan to accomodate them all. Review collected by and hosted on G2.com.
it is easy and intuitive to use, and anytime I get stuck there is always a great 24/7 customer support, which for me is invaluable, and the hardest to find these days. Review collected by and hosted on G2.com.
the jump in pricing between plans or offers. The content monetization or the webinar tool, is just not affordable for startups, and for most of my clients I refer them to it, so I always go to a different party for that option. Review collected by and hosted on G2.com.
Over the past 7 years I have been extremely pleased with the customer service provided by GetResponse. Their team is always prompt, courteous and professional when attending to my inquiries or requests for additional information. The step-by- step setup for auto-responders and ease of creating newsletters is 5 Stars across the board! Review collected by and hosted on G2.com.
Every company has a learning curve when it comes to the new A.I. technology. GetResponse continues to improve. Review collected by and hosted on G2.com.
