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GetResponse Reviews & Product Details - Page 5

GetResponse Overview

What is GetResponse?

GetResponse provides all-in-one marketing software that empowers marketers, solopreneurs, coaches, creators, and small business owners with affordable, easy-to-use tools for email marketing, marketing automation, and content monetization. With over 25 years of expertise, GetResponse goes beyond email with tools to help grow and engage audiences, create and sell courses, and turn ideas into income. It’s the go-to solution for building a personal brand, selling products and services, and fostering a loyal community.

GetResponse Details
Product Website
Languages Supported
German, English, French, Indonesian, Italian, Dutch, Polish, Portuguese, Russian, Spanish, Vietnamese
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Product Description

Web-based email marketing software that helps business owners to build permission-based mailing lists, maximize conversion ratios, increase profitability and build customer confidence.

How do you position yourself against your competitors?

Our intuitive user interface makes adaptability incredibly easy, allowing for simple and seamless implementation. The combined product features are fully integrated, which unifies your data and allows for significant cost consolidation across your marketing solution stack.


Seller Details
Company Website
Year Founded
1998
HQ Location
Poland
Twitter
@getresponse
56,642 Twitter followers
LinkedIn® Page
www.linkedin.com
485 employees on LinkedIn®
Description

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.


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GetResponse Integrations

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Verified by GetResponse

Recent GetResponse Reviews

LW
Lisa W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent Support"
I work crazy hours and sometimes overnight. I really appreciate having instant access to live support at anytime day or night. Nothing worse than...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Hands-On Experience"
You talk to an actual human everytime. The chat bot just guides you on where to go but it makes talking to a live expert immediately possible. Thei...
JM
Jim M.Small-Business (50 or fewer emp.)
4.5 out of 5
"A great user-freindly EMail Marketing for newbies"
The Get Response platfrom is very intuitive, with drag and drop, and it speaks in full sentences instaed of code! I have to say that it has the bes...

GetResponse Pricing

Exclusive savings on GetResponse through G2 Deals

Create a FREE account and try the complete marketing software. No credit card required. After 30 days, choose the plan that best fits you and save from 20% off of list price.

How to claim this offer

Click the G2 Link to sign up for a free account (No Credit Card required). Your plan will be discounted when you choose to upgrade.

Deals
$12-81/user/month
$15-99/user/month
20% off
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GetResponse Media

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Video Reviews

778 out of 779 Total Reviews for GetResponse

4.3 out of 5
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778 out of 779 Total Reviews for GetResponse
4.3 out of 5
778 out of 779 Total Reviews for GetResponse
4.3 out of 5

GetResponse Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GetResponseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about GetResponse?

The site is very easy to navigate. The support team are very clever and able to assist in any issues I have had Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Some of the landing pages are a little clunky and not so easy to put into place Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

GetResponse makes it easy for the new email marketer to get started. The site has been of major benefit to me in realising my email marketing dreams. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

No translation needed.

LP
Administrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about GetResponse?

It's great being able to access a live chat immediately upon needing help. Super useful. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

A bit slow and clunky to use sometimes. Eg when trying to move items within an email. Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

GR is helping us to provide email marketing, making communication with our community easier. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Thank you for your feedback, Lauren! 😊 – Mariana

MR
Soloproneur
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about GetResponse?

Support staff is very quick and responsive in tackling the issues Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Well, I have just started to use the platform, but I think it is an awesome one Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

GetResponse successfully balances usability and functionality. Even while there is room for growth, especially in the areas of landing page flexibility and advanced feature training, it is still a good option for companies trying to streamline their marketing processes. In general, it's a useful tool to think about. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Hi Muhammad,

Thanks so much for taking the time to write about your experience with us. I'm thrilled to hear our support team has been there for you right from the start - that's exactly what we aim for!

It's awesome that you're finding the platform easy to use as a new customer. We’d love to learn more about your thoughts on the landing page flexibility! Please, feel free to drop us a line anytime at social@getresponse.com with your feedback.

Keep exploring all the features, and remember, our support team is always here if you need anything. We're really grateful to have you on board! 😊

Best,

Mariana

BB
Owner & Instructor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about GetResponse?

I like that I can have lots of campaigns for my customers at different stages and for different products. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

There are limitations with tagging and tracking individuals. Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

Keep in touch with my customers; communicate teaching and deals with them; share news and teachings; deliver content. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Thank you for your feedback, Beth! 😊 – Mariana

IF
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about GetResponse?

I rely on GetResponse extensively for my marketing and communication needs with my clients and community. After switching from MailChimp a few years ago, I found GetResponse more comprehensive and accessible. The platform offers excellent value for the price, and their customer service is consistently available and supportive. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

There are so many features that sometimes it's hard to choose which one. Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

Using GetResponse helps me consistently stay in touch with my clients and community. Their tools and systems allow me to automate various processes, such as creating landing pages, expanding my email list, and scheduling emails. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Hi Ivy,

Thank you so much for your kind words! 🌟

It's wonderful to know our platform and support have made a positive impact. We understand that having many features can sometimes be a challenge, but we're here to help whenever you need it.

We're truly grateful for your trust in GetResponse and are always here to support your success. 😊

Best,

Mariana

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about GetResponse?

The autoresponder function makes marketing a breeze Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I wish I could use my LeadsLeap tracking links which are flagged as spam for some reason Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

email marketing automation Review collected by and hosted on G2.com.

Response from Justyna Sidor of GetResponse

Thank you for your review!

We're thrilled to hear that you find our autoresponder feature helpful in making marketing a breeze! Helping businesses automate their email marketing and drive results is what we do best.

We appreciate your feedback regarding LeadsLeap tracking links. Our system follows strict deliverability guidelines to ensure emails land in inboxes, and some links may get flagged for security reasons. However, we’d love to look into this further—please reach out to our support team so we can explore possible solutions!

Thanks again for choosing GetResponse! Wishing you continued success with your email marketing automation. 💙 - Justyna

Verified User in Marketing and Advertising
CM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about GetResponse?

So far, each need has been met in terms of functionality. The support is also excellent with fast and thorough responses. I will happily contine to trust GetResponse and would reccomend. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

The featrues so far have met my needs, but it looks like I will have to ungrade at some point to have the set up perform in the customized way that I have in mind. But if it works flawlessly and to spec, it will be worth it. Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

It so far has allowed me to move forward with my vision without having to utilize a developer. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Thank you so much for your feedback! 😊 – Mariana

AS
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about GetResponse?

GetResponse i

I recently started using GetResponse and I must say, it's incredibly user-friendly. The interface is intuitive, making it easy to navigate even for someone like me who is not very tech-savvy. What's even more impressive is their customer support team - they are absolutely amazing! Every time I reached out to them with a question or an issue, they were quick to respond and provided helpful solutions right away.

Overall, my experience with GetResponse has been fantastic. It has streamlined my email marketing efforts and helped me reach my audience more effectively. I highly recommend GetResponse to anyone looking for a reliable and user-friendly email marketing platform. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

There is nothing I dislike about GetResponse :) Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

The ease of communication with my customers through the use of wonderful templates. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Hi Alicja,

Wow, thank you so much for your glowing review! It absolutely made our day to hear about your fantastic experience with GetResponse.

We're thrilled that you find our platform incredibly user-friendly. Making sure our interface is intuitive and easy to navigate for users of all technical levels is something we strive for, so it's wonderful to hear that it's paying off for you. And we couldn't agree more about our customer support team—they're truly amazing, and we're so glad they've been able to help you out whenever you've needed assistance.

Thank you again for your kinds words and for being a part of the GetResponse community. 😊

Best,

Mariana

BH
Business Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about GetResponse?

I really like how easy GetResponse is to use—it's straightforward and intuitive. The pop-ups and forms are a nice touch, and they blend seamlessly into websites. Plus, knowing that it complies with GDPR regulations is a huge relief. And let's not forget about the chat feature—it's a great way to engage with visitors right on the site. Overall, GetResponse offers everything I need for effective email marketing, and more! Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

Occasionally, I've run into issues with the front end—it can be a bit finicky when it comes to changing fonts or sizes, which can be frustrating. Another annoyance is that invoices sometimes include VAT, even though it should be under reverse charge. It's a small hiccup, but it can be a hassle to sort out. Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

It makes my email marketing efforts more efficient and effective. Its user-friendly interface saves time, while its GDPR compliance ensures legal adherence. The variety of pop-ups and forms aids lead generation, and the chat feature enhances customer engagement. Overall, GetResponse streamlines my marketing efforts, improves compliance, and boosts customer interaction. Review collected by and hosted on G2.com.

Response from Abbie Turay of GetResponse

Thank you for your positive feedback! We're glad to hear you find GetResponse easy to use and effective for your email marketing needs.

We appreciate your note about the front-end issues and VAT on invoices; we're actively working on these. Your insights help us improve, and we're here to support you. Feel free to reach out with any further questions or suggestions!

Best,

Abbie

EC
Desktop Support Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about GetResponse?

I can sign up with a free account and pay when I am more comfortable with it. Review collected by and hosted on G2.com.

What do you dislike about GetResponse?

I have not really dug into the product yet and thus not able to give any negative point. Review collected by and hosted on G2.com.

What problems is GetResponse solving and how is that benefiting you?

GetResponse is able to automate reponding to my subscriber list and able to collect different lists. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse

Thank you for your feedback, Edwin! - Mariana